Compliantly make outbound calls from any device, displaying one consistent phone number (e.g., the healthcare system number). RhinoCall is built into existing communication workflows and allows providers and staff to start an outbound call directly from the Rhinogram platform (via mobile, desktop, or native apps), from wherever they are - removing the need to look up a patient's contact information or manually dial out. All calls placed with RhinoCall display the practice's office number (or another selected number), protecting the personal numbers of providers and staff. Additionally, all calls made with RhinoCall are fully audited, logged and permission controlled.

• Every member of your care and the administrative team can make outbound calls quickly and securely from any of their devices, while never compromising their personal number in one click through Rhinogram. 
• The platform seamlessly integrates with most EHR and PMS systems, synchronizing encrypted patient communication into clinical workflows, and adding calls to the patient record. 
• Make immediate outbound phone calls from the platform while displaying a chosen consistent number for a better experience for the patient and a more streamlined workflow for the healthcare system. 

Rhinogram recently recognized by KLAS TOP 20 Emerging Solutions: Improving Patient Experience & Reducing Cost of Care. With Rhinogram healthcare systems optimize their communication and connections with patients and healthcare organizations securely and effectively. Studies show that 83% of patients would prefer to text messages. Rhinogram gives healthcare systems and their patients HIPAA-compliant methods of communication that elevate care, patient compliance, and profitability. Streamline and liberate clinical and administrative teams across your organization, and increase the quality of care your facility provides, all while increasing billable services, and providing better care to patients through better connections.

Health care system wins powered by rhinogram:

• 80% reduction in intake time
• Up to 30% increase in net new patient acquisition
• 70% decrease in phone call volume
• Up to 30% increase in administrative efficiency
• Call Center increased productivity, reduced operating costs, and reduced agent churn

Our Healthcare Systems and Patients Love Rhinogram:

• HIPAA Compliant mobile messaging
• 4.9 stars in Capterra, G2, and apple app store
• Serving over 50+ healthcare specialties
• 14M+ patient users

Rhinogram platform facilitates secure communications across the entire care spectrum:

• Patient-initiated (inbound)
• Organization-initiated (outbound)
• Team member to team member (internal)
• Organization to organization (external)

Digitally connects the full patient journey in one robust platform:

• 24/7 patient self-service for appointment scheduling, profile updates, lab results, etc.
• Digital Patient Intake forms and supported workflows
• Automated appointment reminders, no-show re-engagement, and rescheduling
• Secure calls, video calls, telehealth, and photos
• Insurance, medication management, and records access
• Digital payments through RhinoPay, compliant with apple pay and google pay.

Azodha Platform accelerates innovation in care delivery through a modular, AI-infused, interoperable digital enablement platform. It enhances patient experience and streamlines provider efficiency. Below is a detailed exploration of each core solution:

1. Remote Patient Monitoring (RPM):

Azodha's RPM provides real-time monitoring with AI-driven insights and seamless EHR integration. This device-agnostic platform supports remote patient monitoring devices and wearables, enabling continuous monitoring and proactive alerts for timely interventions.

2. Virtual Visit & Wait Room :

Azodha streamlines telehealth appointments with a user-friendly platform, integrated scheduling, tele and patient onboarding capabilities. The platform optimizes waitroom to drive patient centric and optimized provider experience. 

3. Patient and Provider facing Scheduling:

Comprehensive EHR integrated or stand alone scheduling for patients, provider operations and hospitals for home care, virtual and physical office scheduling

4. Digital Patient Engagement:

Azodha platform integrates and digitized patient care journey navigation across enrollment, onboarding, scheduling, health goals, surveys, chat, education and more via patient apps and portals.

5. Conversational AI:

Azodha uses Gen AI to enhance patient engagement through personalized care plans, AI assist for various patient interactions including scheduling, Q&A with voice interaction capabilities.

6. Dispatch and Logistics:

Azodha platform enables dispatch and logistic insights for home based scheduling and operations

Through seamless integration with existing systems and AI driven digital components, Azodha ensures that healthcare providers can deliver superior patient experience while optimizing operational workflows and administrative costs.

Azodha platform transforms the last mile of care delivery, elevating patient outcomes and experience in innovative care models such as hospital-at-home, virtual care, and diverse home-based care strategies. With a buy-to-build approach, our platform serves as a catalyst, facilitating inter-system and point-of-care interoperability, establishing a digital front door and operationalizing generative AI. Azodha empowers organizations to unlock the full potential value of their existing systems, while bridging any gaps to drive innovative, patient-centric care delivery.

• Every member of the care and administrative teams can initiate a HIPAA-compliant patient call with one click.
• Patients see the selected common system phone number as an incoming call increasing their likelihood to accept the call. 
• Extended system hours with compliant calls secure from staff mobile devices. 
• Integration with EHR system and auditing capability.   

• Every member of the care and administrative teams can initiate a HIPAA-compliant patient call with one click.
• Patients see the selected common system phone number as an incoming call increasing their likelihood to accept the call.
• Team members can see call logs and communications by the patient.
• Automated workflows pre and post-call ensure the next steps are completed without additional effort by team members

Azodha Platform overlays and overcomes challenges of existing tools in healthcare ecosystem such as EHR, CRMs etc 

Key differentiators include:

• Modern patient facing capabilities like self scheduling, seamless and secure logins, interactive chat with care teams, voice and natural language based chat assistance, configurable patient app and portals, integrated SDOH support, digitzed patient surveys etc.

• Seamless Remote Patient Device Integrations: Azodha supports a wide range of devices for real-time data visualization and monitoring, ensuring comprehensive care coordination.

• Patient data summary and insights, with personalized patient care plans and recommendations

• Operational enablement beyond EHR based on provider business model

• True Interoperability: Integration across provider ecosystem with existing EMRs, CMS, RCM and other tools enhancing integrated patient care and operational efficiency.

• Dispatch & logistics to enable home based care delivery

Azodha Platform stands out in the competitive landscape with unique features and capabilities:

• API based backed whitelabelled platform enabling fully configurable user journeys and UI configuration

• AI driven personalization and operationalization of AI in patient interactions and provider operations 

• Rapid Implementation in 4-6 weeks

• Buy to build approach reducing TCO by 3X

• SaaS based licensing approach reducing technology spend by 70%

 • Azodha seamlessly integrates with existing EMRs, CRMs, HIEs, RPM, Wearables to streamline patient and provider experience.