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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Mother Goose Health is a leading innovator in maternity care, dedicated to transforming the landscape of maternal health through a fully integrated care management platform. By leveraging cutting-edge data and technology, we enhance the quality, efficiency, and accessibility of maternity care.

Our platform provides a comprehensive solution that:

  • Empowers Patients and Providers: By harnessing advanced data analytics and real-time insights, we enable personalized and equitable care delivery, ensuring that both patients and healthcare providers are well-supported throughout the maternity journey.
  • Improves Care Outcomes: Our technology enhances healthcare access and delivery, leading to improved clinical outcomes, reduced complications, and optimized care experiences.
  • Boosts System Efficiency: We streamline care processes and integrate systems to improve operational efficiency, reduce costs, and eliminate redundancies in the care continuum.
  • Promotes Scalable Solutions: Our platform is designed to scale effectively, making high-quality maternity care accessible to diverse populations across various settings.

At Mother Goose Health, we are committed to driving transformative progress in maternal health, partnering with healthcare providers, payers, and other stakeholders to build a more resilient and effective healthcare ecosystem.

About Mother Goose Health:

Mother Goose Health is a leading innovator in maternity care, dedicated to transforming the landscape of maternal health through a fully integrated care management platform. Our mission is to enhance the quality, efficiency, and accessibility of maternity care by leveraging cutting-edge data and technology.

Our platform provides a comprehensive solution that:

  • Empowers Patients and Providers: By harnessing advanced data analytics and real-time insights, we enable personalized and equitable care delivery, ensuring that both patients and healthcare providers are well-supported throughout the maternity journey.
  • Improves Care Outcomes: Our technology enhances healthcare access and delivery, leading to improved clinical outcomes, reduced complications, and optimized care experiences.
  • Boosts System Efficiency: We streamline care processes and integrate systems to improve operational efficiency, reduce costs, and eliminate redundancies in the care continuum.
  • Promotes Scalable Solutions: Our platform is designed to scale effectively, making high-quality maternity care accessible to diverse populations across various settings.

At Mother Goose Health, we are committed to driving transformative progress in maternal health, partnering with healthcare providers, payers, and other stakeholders to build a more resilient and effective healthcare ecosystem.

Product Description:

ReferralMD delivers proven solutions for Digital Front Door, eConsults, Referrals, Faxing and Marketing that help hospitals, health systems, networks, and payers streamline the referral process, decrease patient leakage, and improve communication between providers and patients. 

>>> HOW WE HELP <<<

Digital Front Door

  • Patient Access Tools
  • Patient Scheduling
  • SmartCHAT Patient Intake
  • Patient Communications

eConsults & Referrals

  • Consult Management
  • Referral Management
  • Prior Authorizations
  • SmartFAX Management

Marketing & Services

  • Marketing CRM
  • Advanced Analytics
  • Professional Services
  • SmartEXCHANGE Integrations

>>> WHO WE HELP <<<

Health Systems/ACOs/DSRIPs/CINs

  • Reducing patient leakage through SmartMatch decision support and real-time analytics
  • Standardizing and streamlining the referral management process across the organization
  • Driving operational efficiencies and allowing referral teams to scale more efficiently

PCPs/FQHCs/Dental Practices

  • Matching patients with appropriate providers using SmartMatch decision support
  • Closing the feedback loop with specialists and reducing phone calls and faxes
  • Increasing patients LTV to ensure they are not lost to competitors after referrals are sent

Specialty Care Organizations

  • Increasing referral volume and capturing more revenue using CRM and marketing tools
  • Improving customer service with referring providers through automated status reports
  • Managing referral network and gaining insight into referral patterns using analytics 
About ReferralMD:

ReferralMD delivers proven solutions for Digital Front Door, eConsults, Referrals, Faxing and Marketing that help hospitals, health systems, networks, and payers streamline the referral process, decrease patient leakage, and improve communication between providers and patients. The enterprise platform matches patients with the most appropriate providers and closes the feedback loop between providers and patients. The solution’s powerful workflow and clinical decision support tools help healthcare providers increase revenue, drive operational efficiencies, and improve customer service. To learn more about ReferralMD, please visit www.getreferralmd.com.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Use Case: Enhancing Maternity Care with Mother Goose Health

Scenario: Improving Maternity Care for Expectant Mothers

Objective: To leverage Mother Goose Health's integrated care management platform to enhance the quality, efficiency, and accessibility of maternity care for expectant mothers.

Actors:

  • Expectant Mothers: Patients who are pregnant and seeking comprehensive maternity care.
  • Healthcare Providers: Obstetricians, midwives, and other maternity care professionals involved in the patient’s care.
  • Care Coordinators: Professionals responsible for managing and coordinating patient care.
  • Healthcare Administrators: Individuals overseeing the operational aspects of maternity care services.

Description:

Patient Engagement and Enrollment:

  • Expectant mothers are automatically enrolled in the Mother Goose Health platform, either through their healthcare provider or health plan.
  • The platform provides patients with educational resources, personalized care plans, and tools to track their pregnancy progress.

Data-Driven Care Management:

  • Healthcare providers access real-time data and analytics on each patient’s health status, including vital signs, test results, and care history in their EHR.
  • Providers can develop and update personalized care plans based on the patient’s data, ensuring tailored and responsive care.

Enhanced Care Coordination:

  • Care coordinators utilize the platform to facilitate communication between patients and providers, schedule appointments, and manage care transitions.
  • Automated alerts and reminders help ensure that patients adhere to their care plans and attend necessary appointments.

Improved Patient Outcomes:

  • By integrating data from various sources, the platform helps identify potential risks and complications early, enabling proactive intervention.
  • The platform’s analytics provide insights into care quality and outcomes, allowing for continuous improvement and refinement of care practices.

Operational Efficiency:

  • Healthcare administrators use the platform to streamline 
  • administrative tasks, such as billing, orders management and documentation, reducing overhead costs and administrative burden.
  • System integration improves workflow efficiency and reduces redundancies, leading to more effective use of resources.

Benefits:

  • For Patients: Access to personalized care plans, improved health outcomes, and a more streamlined and supportive maternity care experience.
  • For Providers: Enhanced ability to manage and monitor patient health, improved care coordination, and data-driven decision-making.
  • For Administrators: Increased operational efficiency, reduced costs, and improved overall care delivery.

Outcome: The use of Mother Goose Health’s platform results in a more efficient, patient-centered approach to maternity care. Expectant mothers receive higher-quality, personalized care, healthcare providers benefit from enhanced tools and insights, and administrators achieve improved operational performance.

Pediatric use cases:

Mother Goose Health supports newborn transition to pedaitric care and quality measures in the first year of life.

Users:
  • Pregnant Individuals (conception through 1 year postpartum)
  • Maternity Care Providers (OBGYN, Midwifery, MFA, Fertility)
  • Ancillary Providers (Doulas, Community Health Workers, Nutritionists, Community-based Organizations, Lactation Consultants, DME providers, etc.)
  • Specialty Providers (Mental Health, Pediatrics, Dental, etc.)
  • Payors (Medicaid, Commercial, Taft-Hartley, Self-funded employers)
Description:
  • Improve patient access through online provider directory and scheduling
  • Improve visibility of provider affiliations across the network and reduce leakage
  • Close the feedback loop, improve loyalty, and increase revenue from referring providers
  • Triage and match patients with the best providers with clinical decision support checklists
  • Communicate with online messages and consults versus fax or phone calls on hold
  • Reduce lost referrals due to improper handling, poor workflow, or antiquated e-fax technology
  • Acquire and retain patients with provider relationship management software (CRM)
  • Reduce no-show rates and improve engagement through automated patient communications
  • Connect different EMRs using ReferralMD as the bridge for interoperability
Pediatric use cases:
  • Pediatric providers can send or receive referrals and communicate with referral partners and patients via the platform.
Users:
  • Care coordinators, referral coordinators, authorization processors, schedulers, marketing representatives, physician liaisons and managers log into ReferralMD. 
  • Clinicians stay within their respective EHR systems since data is exchanged via EHR integrations.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Pop health platform, Behavioral health, ADT

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

Mobile / Tablet (native app), Desktop, Mobile / Tablet (web optimized)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Pop health platform, Home health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

The Mother Goose Health platform is not an EHR, but integrates with EHRs.

Differentiators vs Competitors:
  • Comprehensive Solution, not a point solution
  • Physician founded and led
  • Experienced leadership team
  • AI-driven, evidence-based clinical pathways
  • Care Management Support
  • Unifies the local maternal health ecosytem
  • Industry leading engagement and retention
  • Proven clinical outcomes
Differentiators vs EHR Functionality:
  • Online Scheduling – new patients can book appointments from your website without setting up an EHR patient portal account
  • Referral Management – website portal for receiving referrals, customized workflow, automated alerts when referrals need attention
  • Patient Communications – automated text/email messages sent to patients triggered at specific steps in the consult or referral journey
  • Provider Communications – automated consult and referral status updates sent to sending providers to close the loop between PCPs and specialists
  • Fax Management – manage all inbound faxes and push faxed referrals into the referral workflow, ability to split faxes into multiple documents
  • Marketing CRM – physician liaisons can document outreach and compare outreach activity with referral volume from their partners
  • Market Research – over 7 million providers pre-loaded which allows you to identify new potential referral partners in your target markets
  • Referral Analytics – comprehensive suite of analytics to report on all your referral metrics (trends, volume, leakage, service levels, outreach, etc.)

Differentiators vs Competitors:

Differentiator 1: All-In-One Platform

  • Some vendors offer patient access, referral management, e-consults or CRMs. Our cloud-based platform offers them all plus the following features.
  • Real-time analytics across the platform
  • Automated workflow and decision support tools
  • Automated feedback loop with referring providers
  • Automated patient communications via text or email
  • Integrated fax management system (port over existing fax numbers)
  • Integrated Customer/Partner Relationship Management (CRM/PRM)
  • Marketing research tools based on a directory of over 7 million providers

Differentiator 2: Rapid Integration Capabilities

  • Our integration engine allows our Integrations Team to quickly deploy system interfaces using APIs, FHIR, HL7, Direct, etc. which is important when implementing the platform for health systems, ACOs and CINs with many EHRs, data warehouses and other third-party systems across their networks.  
  • In addition, we comply with the third-party system’s specifications rather than asking the vendor to follow our requirements which streamlines the integration process and reduces cost for the client. 

Differentiator 3: All Healthcare Referrals Supported

  • The system is highly configurable and can support all healthcare referral types such as medical, specialty care, therapy, imaging, dental, behavioral health, hospice, home care, etc.  
  • The customization in the system allows clients to define their own workflows, referral forms, patient communication templates, and other settings that can be standardized across the organization.

Health Equity

Keywords

Images

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Videos

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MGH Website Video.mp4

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ReferralMD - Referral Management Solution.mp4

Downloads

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20 Must Ask Questions v2.pdf
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ReferralMD+Data+Sheet.pdf

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Company Details

Founded in 2011

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