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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
eVisit
eVisit

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Categories

Solutions

Description

Product Description:
Standardize virtual care with software across your entire system. Having too many telehealth products is a management and reporting nightmare. eVisit is the one telehealth platform that includes the patient visit and everything around it — scheduling, intake, waiting room management, and discharge.
About eVisit:

eVisit is a web application that connects primary care providers with their patients by webcam or phone for the remote diagnosis and treatment of most minor medical conditions (i.e., cold, flu, allergies, etc). eVisit is changing the healthcare delivery model and disrupting the $135 billion dollar primary care market by allowing physicians to recapture patient visits from the Urgent Care and Emergency Room. Physicians reclaim lost revenue from missed appointments, and patients receive high-quality care from work, home or on the road from the doctor that know them best, their doctor. The eVisit platform allows providers to collect patient co-pays, electronically prescribe prescriptions to the pharmacy of the patients' choice and submit medical charts for reimbursement to 3rd party payers. Unlike other telemedicine companies, eVisit circumvents many of the regulatory issues by maintaining the doctor-patient relationship and keeping patients in their PCMH (Patient Centered Medical Home).

Product Description:

Incubated at Providence, one of the nation’s largest health systems, DexCare is a data-driven intelligence company focused on making access to healthcare better for everyone. DexCare’s core offering is a software platform, provided exclusively to health systems, that orchestrates digital demand and health system capacity across all lines of care. 

The platform attracts high-value, commercially-insured consumers by providing a highly discoverable, fully-digitized and unified experience while amplifying health systems’ existing EMR, caregiver and brand investments. The uniqueness of DexCare lies within its intelligent navigation and load balancing across providers, settings, modalities and service lines. DexCare’s data-driven engine allocates, flexes and optimizes resources to best meet both consumer demand and health system business goals. 

DexCare powers the digital engine of leading health systems across the U.S., including Kaiser, Houston Methodist, Mass General Brigham and others. DexCare-powered digital experiences attract 30% more new patients, 85% of whom are commercially insured, capture 8x downstream revenue, generate over 20% per patient encounter in cost savings, and deliver net promoter satisfaction greater than 90%.

About DexCare:

Incubated at Providence, one of the nation’s largest health systems, DexCare is a data-driven intelligence company focused on making access to healthcare better for everyone. DexCare is a patient acquisition and operational efficiency platform that integrates all care services (virtual care, same day care, primary care, specialty care) making it simple for consumers to find and schedule appointments, and request on-demand video visits within a single application. The platform also has an Intelligent Optimization engine that can manage provider capacity across same-day modes of care to match consumer demand for services.  

Compatibility level

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Clients

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Product Capabilities

Preferred or First-Available Provider Scheduling Meet your patients’ expectations while balancing your operational needs and physician availability.

In as little as 90 seconds, patients can register and start seeking virtual care. Fully integrated with your preferred EHR, eVisit is designed to guide patients toward high quality care with just a few taps, enabling you to deliver consistently high patient satisfaction rates.

Dependent Care With eVisit, your patients can easily add dependents and manage their care requests from one login, helping your patients access the highest quality of care for themselves and their loved ones.

Eligibility and Billing Forget invoices, bounced checks, and collection calls. With just a few taps, patients can enter their insurance information and add their preferred method payment, making payment collection a breeze for your organization. Electronic Prescribing With 70,000+ pharmacies at your fingertips, your patients will love the convenience.

Rapid loading, consumer-facing digital and mobile experiences, purpose-built to drive traffic and conversion for health system web sites. Next-generation search engine for health system digital front doors, apps, and other websites that empowers users to find care quickly and effectively via modern search capabilities and a frictionless consumer experience. Intelligently matches care options to consumers by balancing the goals of patients, clinicians, and health systems, and then features the best fit recommendations. The platform also provides multilingual and omni channel options, no app download or authentication is required, is integrated with the EHR, provides available scheduling options including virtual and other provider alternatives if preferred options is unavailable.

Whether by phone or video, you can provide on-demand virtual care that patients love with our white-labeled, turnkey virtual capability. Our intuitive, end-to-end virtual platform offers scalable care for patients while optimizing capacity across your clinician pool. Patients are routed based on your specific business guidelines with our proprietary intelligent matching models. Included is patient intake, waiting room, queueing, testing tech visibility, etc.

Can use DexCare's white label virtual capability or connect with your existing virtual platform to serve up slots to patients and help them book appointments.

Intelligent navigation guides patients to providers based on patient preferences, location, condition, provider availability, health system capacity, preferred modality, etc..

Analytics experts work with your team to develop insightful dashboards with rich, informative analytics such as visit data, clickstream analytics, clinician performance metrics, and patient experience ratings. Your team has a command center at their fingertips to gauge performance and help your organization improve patient acquisition and align system capacity with patient demand.

Use Cases

Description:

Delivering great healthcare means meeting the patient where they are, whether online, at the doctor’s office, and at any step of the care process. We believe healthcare should be inclusive and ongoing, fueled by technology that effortlessly balances virtual and onsite care.

Pediatric use cases:

None provided

Users:

We built the eVisit platform so healthcare systems providers can deliver fantastic patient outcomes while realizing lasting ROI. Customers rely on us to offer a high-quality, integrated experience across any mode of communication or type of service—this is the future of healthcare, and we’re ready for it.

Description:

New consumers, existing consumers, medical staff at clinics (medical assistants, nurse practitioners, physician assistants and doctors)

Pediatric use cases:

Routes to available pediatrics appointments, enables an individual to schedule for their child and enables virtual pediatrics visit.

Users:

New consumers, existing consumers, medical staff at clinics (medical assistants, nurse practitioners, physician assistants and doctors), scheduling administrators, and digital marketing and patient experience teams.

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, athena

Hardware Compatibility:

None provided

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

End-to-end online/mobile booking, virutal care and at-home transactional platform that supports an access & convenience business model. The platform is built as a consumer-facing technology that is built on modern technology and designed for a 10x better consumer experience. Because it sits above the EMR application, the platform has an integration & service layer which connects the transactional components of the same-day platform with the EMR providing continuity of care.

Differentiators vs Competitors:

DexCare makes care options much more discoverable to consumers anywhere they are online. The platform intelligently guides consumers to the safest and best care options, and then connects the resources, people, and facilities, offered by the health system to patients in a way that automatically allocates those resources when and where they’re most productive. 

It guides patients to care options meeting their criteria and books their in-person or virtual appointments in real time. The capacity optimization also generates significant growth and efficiencies for health systems with results such as: a 40% increase in physician capacity through smarter appointment scheduling; a net 30% increase in new patients, the majority of whom are commercially insured; and a resulting eightfold increase in downstream revenue.

Keywords

Images

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Videos

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Company Details

Founded in 2013

Founded in 2019

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