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Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Digital Front Door
Digital Front Door

Categories

Solutions

Description

Product Description:

AdviNOW's Digital Front Door provides a better user experience for patients and administrators with more efficient scheduling capabilities, data entry assist, insurance validation, and much more:

  • AI dynamic scheduling (queue-based or time-based)
  •  Complex scheduling rules (location, provider, visit type, insurance, specialty etc.)
  • Appointment Reminders
  • 2-Way Patient Communication 
  • Configurable Workflow and Fields 
  • Full EMR Integration (EPIC, ECW, Athena, etc.)
  • Existing Patient data pre-populated
  • Image Capture (license, insurance, etc)
  • Remote Check-in
  • Document signature (HIPAA, release forms, etc.)
  • White Label
About AdviNOW Medical:

AdviNOW Medical is the first complete automated journey platform to seamlessly navigate all aspects of the patient encounter. 

AdviNOW removes friction points between the patient, clinic, payer, and provider through its following solutions:

  • Digital Front Door
  • AI Data Collection and Triage 
  • Decision Support and Scribe
  • Post Patient Engagement
  • Medical Measurement Guidance

The result of our solutions is automated care coordination, exact and personal consistency of care with gaps closure, increased patient throughput and reduced patient wait times.

Product Description:

Infermedica's Medical Guidance Platform is a set of AI-driven healthcare technologies that enables symptoms assessment and digital triage, and supports communication between physicians and patients.

At the core of Infermedica’s technologies are its Medical Knowledge Base, Inference Engine and API gateway.

Infermedica’s platform can be used by healthcare providers, insurers, telemedicine companies, employers, and governments to minimize inappropriate use of medical services, improve patient navigation, and user satisfaction. 

Symptom checking, intake and follow-up features provided by Infermedica’s platform can be freely implemented on webpages, mobile apps, patient portals, chatbots, voicebots, call centers, and others. It is possible through flexible API, and our ready-to-use solutions.

About Infermedica:

Infermedica's mission is to make healthcare accessible, convenient, and affordable for everyone worldwide, by automating primary care from symptom to outcome. The company specializes in AI-driven solutions for early symptoms assessment, digital triage and care navigation. Its core product is a Medical Guidance Platform, through which healthcare organizations can introduce solutions for symptoms checking, patient intake, follow-up, call center support and more. 

Infermedica has been adeptly interweaving cutting edge technologies, including AI, LLMs, and NLP, and proven medical knowledge into their platform. Their solutions achieve 94% of triaging accuracy. Since 2012 it supports leading healthcare organizations such as Allianz Partners, Gothaer, Médis, Microsoft, and Sana Kliniken. 

Infermedica is now being used in over 30 countries, in more than 20 languages, and has completed more than 22 million successful health checks to date. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

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Product Capabilities

Infermedica integrates with other systems, such as EHRs, enabling the use of stored data to pre-fill symptom checks and send results to improve data completion rates.

Infermedica offers analytic dashboards that summarize tool usage, present symptom and condition prevalence, gather user reviews, and more.

Infermedica's core function is digital triage. It analyzes reported symptoms, asks relevant questions, and calculates appropriate triage levels. This tool is multilingual, integrates with EHRs, and is white-labeled.

While calculating triage levels, Infermedica Triage collects data that can be used to direct users to appropriate care options within provider services.

Infermedica's core function is digital triage. It analyzes reported symptoms, asks relevant questions, and calculates appropriate triage levels. This tool is multilingual, integrates with EHRs, and is white-labeled.

One of our features allows to recommend care types, both specialist type and visit type, which are adjusted to triage level of users.

Users identified with a low triage levels can access our data based of educational articles supporting their self-care at home.

All our solutions can be integrated with external systems, like EHRs through our FHIR and HL7-based integration tool.

Infermedica complies with HIPAA, GDPR and other regulations important in the healthcare sector.

Infermedica works on GenAI interfaces, providing seamless and engaging, human-like interactions through chatbots and voice.

Use Cases

Description:

Urgent Care

Primary Care

Specialty

Hosptal Systems

FQHC's

Independent

Any Other healthcare Facility

Pediatric use cases:

Digital Front Door

AI Triage

Decision and Coding Support

Scribe 

Post-encounter engagement 

Users:

Front desk staff, physicians, medical assistants, patients, hospitals, clinics 

Description:

Medical Guidance Platform from Infermedica is based on Intelligent Core: API, Inference Engine, and Medical Knowledge Base. It provides a multitude of human-centric features and extensions powered with AI and LLMs. It is the foundation of Infermedica's user-facing modules—a feature-packed toolset that addresses the key challenges of today's health industry and prepares healthcare organizations for the future.

Infermedica is most commonly used for:

  • preliminary assessment of symptoms
  • collection of patient data
  • patient navigation
  • optimization of patient flow
  • providing list of the most probable conditions
  • urgent care cases identification
  • patient education
  • patient intake
  • follow-up

The platform provides access to thousands of medical concepts for adults and pediatrics built and validated by clinicians. It includes over 2,740 medical concepts in 24 languages. 

Infermedica also offers ready-to-use modules for the most common use cases: 

  • Infermedica Triage for patients preliminary assessment and navidation;
  • Infermedica Intake for pre-visit patient intake and medical history collection.
  • Infermedica Follow-up for re-engagement and symproms verification over time.
Pediatric use cases:

All Infermedica products can be available for pediatrics population. In this case the company provides a rich databases of medical concepts for patients between 0 and 18 years old, that can be used by parents and caregivers to assess symptoms of chilndren.

Pediatrics has additional features, like body models of children, 3rd person question mode, and instructions that supports caregives during the interview.

Users:

Infermedica's tools are designed to support patients, caregivers, healthcare workers, nurses, call center agents, and healthcare managers. 

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, athena, Athenahealth, Cerner, Allscripts, NextGen, eClinicalWorks, Allscripts/Eclipsys, Point Click Care, Meditech

Hardware Compatibility:

Mobile / Tablet (web optimized), Desktop, Mobile / Tablet (native app)

Integrations:

Ambulatory EMR, ERP system, Patient portal, Home health, Behavioral health, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

AdviNOW's Digital Front Door provides a better user experience for patients and administrators with more efficient scheduling capabilities, data entry assist, and insurance validation:

  • Configurable Workflow and Fields 
  • Complex scheduling rules (location, provider, visit type, insurance, specialty etc.)
  • Existing Patient data pre-populated
  • Drivers license recognition automatically fills in basic patient information
  • Document signature (HIPAA, release forms, etc.)
  • Queue and time based scheduling capabilites
  • Front desk has the ability to take over the session for patients that are unwilling or unable to complete on their own
  • EMR intergration eliminates double work and ensures patient data accuracy
  • 2-Way Patient Communication 
  • Appointment Reminders
  • Remote Check-in
  • White Label
  • No app to download
Differentiators vs Competitors:

AdviNOW is a complete end to end patient encounter automation tool. Our Digital Front Door is the first step in a revolutionary system that uses Artificial Intellegence and Augmented Reality to combine all aspects of data collection, triage, scheduling, decision support, EMR scribe, coding assistance, payments, and post patient engagement automation. 

Differentiators vs EHR Functionality:

Infermedica enriches EHRs by integrating data from its symptom checking and triage functionalities. This ensures more complete, up-to-date, and readily accessible health records for medical professionals.

Furthermore, it streamlines documentation workflows through AI-powered note generation, minimizing administrative tasks while accurately capturing essential patient details for direct EHR integration. It also strengthens clinical decision-making by delivering comprehensive pre-appointment patient insights, encompassing symptoms, risk factors, probable conditions, and recommended care pathways.

Differentiators vs Competitors:
  • 20,000,000 health checkups completed
  • 94% of engine accuracy
  • available in 24 languages
  • available via API and iframe
  • 120.000+ hours of physician's work

Health Equity

Infermedica provides solutions in 24 languages: Arabic Chinese (Simplified) Chinese (Traditional) Czech Danish Dutch English Estonian French German Greek Italian Japanese Latin American Spanish Polish Portuguese Portuguese (Brazilian) Romanian Russian Slovak Spanish Thai Turkish Ukrainian

Infermedica offers a comprehensive view of individuals' health by assessing both physical and mental symptoms through medical interviews. Our tool helps individuals determine whether the cause of their symptoms is physical or mental.

Data privacy is critical for us. We are following global standards like HIPAA, and GDPR, as well as adjust to requirements of our clients.

Medical interview can be adapted to respond to unique cultural differences and needs.

Our clients are supported in multiple ways including extensive documentation, Support Portal, Help Center, Product Adoption programs, dedicated Implementation Managers, and more.

Medical interviews provided by Infermedica are always adjusted to the users gender, age group, as well as health conditions, includes respective risk factors, body models, and more.

Keywords

Images

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AdviNOW One-Pager

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Intelligent core composed of Medical Knowledge, Inference Engine and API likes in the core of all Infermedica's solutions.

Videos

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Infermedica's platform in a glimpse

Downloads

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Infermedica Triage

Alternatives

Company Details

Founded in 2016

Founded in 2012

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