Efficient, personalized, and HIPPA compliant patient engagements drive better outcomes without demanding more staff resources. Valuable tips and critical follow up reminders are handled for you while enhancing patient satisfaction. This time saving, closed-loop approach lets clinics thrive now and into the future.

Stronger Patient Connections & Treatment Adherance

Foster stronger patient connections by delivering personalized reminders and valuable treatment and appointment information, enhancing communication and cooperation in health management.

Elevate care by managing out-of-bound patients. AdviNOW's dynamic AI recognizes and escalates patients who may be at risk given patient engagement feedback.

Acute Care Communication

Engage with patient post-visit to see if they are feeling better. Collect patient care compliance information and automatically schedule follow visits when medically necessary.

Chronic Care Communication

Automatically send patient reminders for chronic condition management. AI managed medication adherance, measurements, labs, and other remote patient information closes the loop in chronic care management.

Elevate Reputation

Submit post-visit surveys to the patient making it easy for happy patients to give Google, Yelp, etc reviews, leading to enhanced clinic reputation and more patients.

AdviNOW Medical is the first complete automated journey platform to seamlessly navigate all aspects of the patient encounter. 

AdviNOW removes friction points between the patient, clinic, payer, and provider through its following solutions:

• Digital Front Door
• AI Data Collection and Triage 
• Decision Support and Scribe
• Post Patient Engagement
• Medical Measurement Guidance

The result of our solutions is automated care coordination, exact and personal consistency of care with gaps closure, increased patient throughput and reduced patient wait times.

Artera Harmony: One Platform - Seamless Orchestration - Infinite Applications.

Artera's award-winning patient communications platform - Artera Harmony - integrates across a healthcare organization’s tech stack, EHRs and third-party vendors. 

Artera Harmony helps unify, simplify and orchestrate digital communications into the patient’s preferred channel (texting, email, IVR, and webchat), in 109+ languages. 

Holistic view of every inteaction:

• Analytics (understand how vendors / departments / workflows are performing)
• Automated Workflows (build conversations from template library)
• Vendor and Use-Case Rules (prioritize what is most important)
• Patient Preferences and Consent
• Live Agents (escalate and route messages)
• Live monitored with AI-enabled real-time sentiment tracking

What Makes Harmony Different:

• Differentiate & optimize your patient experience with our most advanced workflow builder capabilities ever
• Manage more conversations than ever before in Artera’s enhanced inbox
• Access AI / LLM-driven translation, improving patient access and engagement
• Track communication performance from outreach to outcome with Artera’s enhanced suite of analytics views

Artera Harmony's Key Features & Benefits:

Easy Workflow Configuration, Maximum Impact

Flows / Conversation Builder

• Build personalized patient engagement journeys to extend patient interactions

Inbox (Smart Inbox)

• Effectively oversee larger populations and access a unified display of messages spanning all practices.

Homepage with Next Best Actions

• Recognize key "action items" that may spotlight critical conversations, data insights and more

Staff AI Co-Pilot

• Craft high-quality messages with intelligent functions like sentence completion and advanced translation

Message Categorization

• Process and categorize all messages to better understand the communication driving interaction

Native Value Reports

• Move dashboards into your core Artera interface for a more streamlined staff experience

Artera has been named a Deloitte Technology Fast 500 company (2021, 2022, 2023), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years. Artera is a two-time Best in KLAS winner in Patient Outreach. 

Artera is a SaaS digital health leader redefining patient communications. Artera is trusted by 800+ healthcare systems and federal agencies to facilitate approximately 2 billion communications annually, reaching 100+ million patients.

The Artera platform integrates across a healthcare organization’s tech stack, EHRs and third-party vendors to unify, simplify and orchestrate digital communications into the patient’s preferred channel (texting, email, IVR, and webchat), in 109+ languages. The Artera impact: more efficient staff, more profitable organizations and a more harmonious patient experience.

Founded in 2015, Artera is based in Santa Barbara, California and has been named a Deloitte Technology Fast 500 company (2021, 2022, 2023), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years. Artera is a two-time Best in KLAS winner in Patient Outreach. 

More than just static, fixed appointment reminders, AdviNOW automatically shares valuable tips and critical follow up reminders while enhancing patient satisfaction. This dynamic, time saving, closed-loop approach lets clinics thrive now and into the future.

Utilizing automated AI driven text messages, AdviNOW not only closes the loop, but builds a continuous thread of care and communication between clinics and patients, ensuring a consistent, accessible, and supportive healthcare experience. 

More than just static, fixed appointment reminders, AdviNOW automatically shares valuable tips and critical follow up reminders while enhancing patient satisfaction. This dynamic, time saving, closed-loop approach lets clinics thrive now and into the future.

Utilizing automated AI driven text messages, AdviNOW not only closes the loop, but builds a continuous thread of care and communication between clinics and patients, ensuring a consistent, accessible, and supportive healthcare experience. 

WELL's patient messaging solution has been honed over 4 years in collaboration with demanding enterprise clients. Over 30 features have been codeveloped and battle tested, ready for out-of-the-box use by new customers.

WELL offers true bidirectional messaging via text, voice, email, and live chat. Deep integrations with your EMR allow real-time syncing of patient data.