As part of an embedded experience within Epic and Oracle Cerner, launch virtual encounters directly within the EHR or Microsoft Teams. Teladoc Health allows providers to invite an interpreter during a live encounter with availability in 60 second or less for over 250 languages, including ASL. Invite additional participants, such as family members, to the visit with no app required.

Easily capture new patients or connect with existing ones and seamlessly route them to the appropriate care team using the same automated process regardless of if the patient is in the ED, clinic, or at home. Customize any patient workflow across any acuity level or location with the ability to capture valuable data, including demographics, forms and questionnaires, surveys, consent forms, real-time eligibility verification, payment collection, scheduling, single sign-on and EHR integration.

Built to mimic in-person care—using the latest video and audio technology compatible with diagnostic peripherals—Teladoc Health can bring care wherever patients are, with devices and software that work in hospitals, clinics and patients’ homes. 24/7 technical support, identity management and redundant global connectivity ensures high-resiliency and two-way integration puts data and patient information at clinician’s fingertips with HL7 integration, scheduling, eligibility confirmation, patient surveys, payments and digital signature.

Diagnosis specific templates such as stroke and behavioral health, contain data elements that can be imported through an EHR integration, passed through the Intake module check-in process, or entered manually by a clinical user. Calculators, scales, and helpful tools are incorporated to help providers track diagnosis and treatment options while fully documenting the clinical interaction.  Once documentation is complete, a consult note can be generated and electronically signed, providing a record of interaction that can be distributed to 3rd party systems through integration. 

As the only Telehealth Managed Service Provider, our service and support infrastructure provide clients with 24/7 or 12/7 proactive monitoring options to ensure their programs are always up and running.

Teladoc Health’s analytics module helps telehealth administrators see and understand data. Our visual analytics platform transforms the way people use data to solve problems and become a more data-driven virtual care program. The analytics module provides visual analytics and dashboards to enable users to spot patterns and trends quickly.

Behavioral health workflows can be embedded within EDs, inpatient care and psychiatric units through timely specialist consults. Diagnosis specific templates like those for behavioral health, contain data elements that can be imported through an EHR integration, passed through the Intake module check-in process, or entered manually by a clinical user.

By extending the reach of your providers to more locations, mental health patients can be treated in any care location. Bring mental health services to primary or urgent care clinics and the home, enabling remote access at the point of care – scheduled or on-demand. Additionally, support your inpatient and emergent lines with access to remote mental health specialists in acute and emergent situations. Additionally, this capability allows organizations to facilitate care coordination between non-owned medical groups, build virtual second opinion pathways, enhance same-day specialty referrals, and augment business cases for servicing patients in place.  

Designed for a multitude of use cases, healthcare environments and budgets, our telehealth devices connect patients and providers to ensure easy access to high-quality virtual care. Built to complement in-person care—using the latest video and audio technology compatible with diagnostic peripherals—Teladoc Health can bring care wherever patients are, with devices and software that work in hospitals, clinics and patients’ homes.

Teladoc Health enables integrated virtual care for hospitals and health systems to transform care delivery in the hospital, while also extending their influence beyond its walls. This allows hospitals and health systems to address workforce challenges, increase access to services, improve care coordination and attract new patients – all through an enterprise platform solution that integrates with your existing investments.

Enable patients to check in for their virtual visit and access informational or entertaining content while they wait privately for their visit to begin

Add language interpreters, family care givers or additional care team members to any consult with embedded multi-party video conferencing, and increase patient and provider engagement with easy to use secure messaging that includes the ability to share images and documents

Document directly in the EHR or leverage our configurable documentation templates for more flexibility. Either way, our robust EHR integrations make it a seamless experience

24/7 Technical Support

Drive informed decisions and proactively address operational deficiencies with comprehensive telehealth business intelligence that aggregates operational and clinical data across the organization. Leverage robust clinical dashboards to empower providers to efficiently manage virtual care encounters or patient populations

Streamline management of equipment, provider schedules and patient appointments across multiple clinics with multi-dimensional scheduling

ViTel Net supports industry standards for data privacy and security for the NIST 800-53 framework

ViTel Net supports using HL7, FHIR, DICOM, CDA via direct and third-party APIs as needed

ViTel Net is an equal opportunity employer with a diverse staff. Our platform supports multi-language interpretation, multi-language localization and practices multi-cultural and diverse imagery representation in all corporate initiatives