Strata Search is the most curated post-acute provider list wrapped up in a powerful bedside tool. It increases patient engagement with their provider options. This leads to better outcomes for the patient and reduces readmission, all while supporting compliance with CMS Conditions of Participation.

Strata Health is an all-in-one Referral Management Solution for hospitals and health systems. Using digital tools and automated workflows, our platform empowers care coordinators to orchestrate safe, seamless, and efficient transitions across the care continuum. In just a few clicks, you can create a curated list of care options, guide patient choice, complete forms digitally with integration to the electronic record, and manage the entire referral process electronically. Our best-fit technology uses intelligent algorithms to match patients to the most appropriate care provider or bed—improving efficiency and patient engagement while saving time and reducing costs. Founded in 2002, Strata Health has been the leading provider of patient flow technology for over 21 years. With offices in Canada, the United States, and the United Kingdom, we are partnered with 79 health systems and nearly 500 hospitals and have optimized over 17 million transitions of care worldwide. 

Office visits and inpatient stays are almost never “one and done.” It’s important for providers to connect with patients – after a difficult diagnosis, lab workup and testing, an in-office procedure or hospitalization.

Some of these touch points are routine, while others represent critical opportunities for timely intervention. Managing this entire spectrum with individual phone calls and personal conversations is time-consuming and labor-intensive, straining already overburdened resources.

Post-encounter Follow Up relies upon a virtual assistant to engage patients after an office visit or hospital stay to check on their status and make sure they have the right level of support. Timely escalation to a live agent is facilitated if intervention is needed.

Orbita is the connective tissue across healthcare communication systems for seamless and personalized patient interactions. We partner with healthcare and life science organizations to implement smart virtual assistants, powered by conversational AI, that engage patients across web, text and voice channels. Our solutions – which meet critical privacy and security standards – help organizations improve operational efficiency by automating workflows as they face the challenges of labor shortages, while also capturing revenue generated by routine, chronic and preventative care.