Olio’s software enables value-based care organizations – health plans, health systems, physician groups, and ACOs – to co-manage their patients with stakeholders across their entire post-acute network. We help our customers efficiently create cross-organizational care teams and enable them to communicate about patient status and care strategies. This collaboration results in all parties becoming more engaged, responsive and accountable, which leads to better patient outcomes. Learn more at www.olio.health.

Olio is a healthcare software company that enables value-based care organizations to co-manage patients with post-acute care teams on behalf of their patients. Our platform and in-market support team encourage skilled nursing and home health providers to share progress updates, escalate concerns, and provide critical documentation promptly towards discharge. This visibility and ongoing communication stream across all stakeholders helps to improve patient outcomes and lower the cost of care.

ReferralMD delivers proven solutions for Digital Front Door, eConsults, Referrals, Faxing and Marketing that help hospitals, health systems, networks, and payers streamline the referral process, decrease patient leakage, and improve communication between providers and patients. 

>>> HOW WE HELP <<<

Digital Front Door

• Patient Access Tools
• Patient Scheduling
• SmartCHAT Patient Intake
• Patient Communications

eConsults & Referrals

• Consult Management
• Referral Management
• Prior Authorizations
• SmartFAX Management

Marketing & Services

• Marketing CRM
• Advanced Analytics
• Professional Services
• SmartEXCHANGE Integrations

>>> WHO WE HELP <<<

Health Systems/ACOs/DSRIPs/CINs

• Reducing patient leakage through SmartMatch decision support and real-time analytics
• Standardizing and streamlining the referral management process across the organization
• Driving operational efficiencies and allowing referral teams to scale more efficiently

PCPs/FQHCs/Dental Practices

• Matching patients with appropriate providers using SmartMatch decision support
• Closing the feedback loop with specialists and reducing phone calls and faxes
• Increasing patients LTV to ensure they are not lost to competitors after referrals are sent

Specialty Care Organizations

• Increasing referral volume and capturing more revenue using CRM and marketing tools
• Improving customer service with referring providers through automated status reports
• Managing referral network and gaining insight into referral patterns using analytics 

ReferralMD delivers proven solutions for Digital Front Door, eConsults, Referrals, Faxing and Marketing that help hospitals, health systems, networks, and payers streamline the referral process, decrease patient leakage, and improve communication between providers and patients. The enterprise platform matches patients with the most appropriate providers and closes the feedback loop between providers and patients. The solution’s powerful workflow and clinical decision support tools help healthcare providers increase revenue, drive operational efficiencies, and improve customer service. To learn more about ReferralMD, please visit www.getreferralmd.com.

Olio’s software enables value-based care organizations – health plans, health systems, physician groups, and ACOs – to co-manage your patients with stakeholders across their entire post-acute network. We create cross-organizational care teams that enable you to communicate about patient status and care strategies. 

Powerful Patient Co-Management: Olio's patient co-management software brings your entire post-acute network together in a single platform that enables collaboration, creates behavior changes across your stakeholders, and is proven to drive improved patient outcomes.

The Olio Business Model: Post-Acute Providers use Olio with no fees — at all, ever — no matter how many users they have, ensuring your entire network has access to the same solution. Olio is positioned to support all post-acute levels of care, not just SNF.

Olio's Effort Measurements: Our technology automatically tracks and measures engagement & responsiveness so you can see who is working hard on behalf of your patients and where there is room for improvement. 

Olio's Post-Acute Success Team: Based in every market, this team brings deep industry experience and serves as an extension of your post-acute network, using data and insights directly from Olio to spot trends, escalate concerns, and provide hands-on education and training to drive real-time improvements. 

Olio Accountability Reviews: We meet with you and your post-acute stakeholders monthly to deliver proprietary data and actionable insights about your network's performance, enabling you to set strategy and course-correct in real time. "

• Online Scheduling – new patients can book appointments from your website without setting up an EHR patient portal account
• Referral Management – website portal for receiving referrals, customized workflow, automated alerts when referrals need attention
• Patient Communications – automated text/email messages sent to patients triggered at specific steps in the consult or referral journey
• Provider Communications – automated consult and referral status updates sent to sending providers to close the loop between PCPs and specialists
• Fax Management – manage all inbound faxes and push faxed referrals into the referral workflow, ability to split faxes into multiple documents
• Marketing CRM – physician liaisons can document outreach and compare outreach activity with referral volume from their partners
• Market Research – over 7 million providers pre-loaded which allows you to identify new potential referral partners in your target markets
• Referral Analytics – comprehensive suite of analytics to report on all your referral metrics (trends, volume, leakage, service levels, outreach, etc.)

Differentiator 1: All-In-One Platform

• Some vendors offer patient access, referral management, e-consults or CRMs. Our cloud-based platform offers them all plus the following features.
• Real-time analytics across the platform
• Automated workflow and decision support tools
• Automated feedback loop with referring providers
• Automated patient communications via text or email
• Integrated fax management system (port over existing fax numbers)
• Integrated Customer/Partner Relationship Management (CRM/PRM)
• Marketing research tools based on a directory of over 7 million providers

Differentiator 2: Rapid Integration Capabilities

• Our integration engine allows our Integrations Team to quickly deploy system interfaces using APIs, FHIR, HL7, Direct, etc. which is important when implementing the platform for health systems, ACOs and CINs with many EHRs, data warehouses and other third-party systems across their networks.  
• In addition, we comply with the third-party system’s specifications rather than asking the vendor to follow our requirements which streamlines the integration process and reduces cost for the client. 

Differentiator 3: All Healthcare Referrals Supported

• The system is highly configurable and can support all healthcare referral types such as medical, specialty care, therapy, imaging, dental, behavioral health, hospice, home care, etc.  
• The customization in the system allows clients to define their own workflows, referral forms, patient communication templates, and other settings that can be standardized across the organization.