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Description
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
When I Work
When I Work

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Categories

Solutions

Description

Product Description:

When I Work is the market leader in shift-based workforce management software and delivers a powerful, employee-first experience. We give shift workers a voice that promotes fair scheduling and a place to better manage their work life—enabling them to make every hour they work more meaningful and more valuable. 

With integrated employee scheduling, time tracking, and communication, we put collaboration at the center of workplace operations and bring empathy, agility, and consumer-level simplicity to organizations of all sizes. Over 200,000 shift-based workplaces rely on When I Work to develop happier, more productive teams. 

About When I Work:

When I Work is the market leader in shift-based workforce management software and delivers a powerful, employee-first experience. We give shift workers a voice that promotes fair scheduling and a place to better manage their work life—enabling them to make every hour they work more meaningful and more valuable. 

With integrated employee scheduling, time tracking, and communication, we put collaboration at the center of workplace operations and bring empathy, agility, and consumer-level simplicity to organizations of all sizes. Over 200,000 shift-based workplaces rely on When I Work to develop happier, more productive teams. 

Product Description:

Azodha Platform accelerates innovation in care delivery through a modular, AI-infused, interoperable digital enablement platform. It enhances patient experience and streamlines provider efficiency. Below is a detailed exploration of each core solution:

1. Remote Patient Monitoring (RPM):

Azodha's RPM provides real-time monitoring with AI-driven insights and seamless EHR integration. This device-agnostic platform supports remote patient monitoring devices and wearables, enabling continuous monitoring and proactive alerts for timely interventions.

2. Virtual Visit & Wait Room :

Azodha streamlines telehealth appointments with a user-friendly platform, integrated scheduling, tele and patient onboarding capabilities. The platform optimizes waitroom to drive patient centric and optimized provider experience. 

3. Patient and Provider facing Scheduling:

Comprehensive EHR integrated or stand alone scheduling for patients, provider operations and hospitals for home care, virtual and physical office scheduling

4. Digital Patient Engagement:

Azodha platform integrates and digitized patient care journey navigation across enrollment, onboarding, scheduling, health goals, surveys, chat, education and more via patient apps and portals.

5. Conversational AI:

Azodha uses Gen AI to enhance patient engagement through personalized care plans, AI assist for various patient interactions including scheduling, Q&A with voice interaction capabilities.

6. Dispatch and Logistics:

Azodha platform enables dispatch and logistic insights for home based scheduling and operations

Through seamless integration with existing systems and AI driven digital components, Azodha ensures that healthcare providers can deliver superior patient experience while optimizing operational workflows and administrative costs.

About Azodha:

Azodha platform transforms the last mile of care delivery, elevating patient outcomes and experience in innovative care models such as hospital-at-home, virtual care, and diverse home-based care strategies. With a buy-to-build approach, our platform serves as a catalyst, facilitating inter-system and point-of-care interoperability, establishing a digital front door and operationalizing generative AI. Azodha empowers organizations to unlock the full potential value of their existing systems, while bridging any gaps to drive innovative, patient-centric care delivery.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Azodha schedular component can integrate with your existing EHR or independent schedular to meet unique scheduling needs and limitations. This module can also be used standalone as a schedular replacement. It offers: 1> Patient Self Scheduling: Patients can view available time slots in real time and select the most convenient option, minimizing delays and reducing the risk of dropouts. This seamless scheduling experience enhances patient satisfaction by making the process smoother and more accessible. 2> Provider Operations/Call center Scheduling: Azodha provides healthcare providers with a streamlined solution for booking and managing appointments for home care, virtual care as well as for physicians office. Providers can easily view real-time availability and prioritize appointments based on staff location, availability, type of appointments, acuity and patient history. This system enhances operational efficiency and optimizes provider schedule to reduce patient wait times.

Azodha’s Intake & Virtual Waiting Room feature revolutionizes the patient experience by offering a seamless, integrated solution for virtual care. 1> Digitized patient onboarding, consents in secure manner prior to appointments 2> Scheduling integrated with virtual wait rooms enables telehealth for home care, tele only or hybrid (in person at home plus virtual team). 3> Patients, providers, and staff all have access to the virtual waiting room, which offers real-time insights into appointment status, wait times, queue management, chat with caregivers and patients (before, during and after the appointment). 4> The system also includes the integration of wearable devices and remote patient monitoring, ensuring that providers have up-to-date health data within the virtual room at their fingertips. 5> Patients are kept engaged with timely notifications and reminders, and they can easily communicate with providers or staff through built-in chat options. 6> Care Team Collaboration with internal notifications sent when field staff or providers need to join the virtual room, dial in internal and external guests to collaborate on patient care and integration with other tools to allow pre, during and post appointment collaboration. Azodha’s Intake & Virtual Waiting Room is designed to keep the entire care journey connected, efficient, and patient-centered from start to finish.

Azodha’s Virtual Encounter feature provides a comprehensive and streamlined platform for telehealth visits with features such as 1> Inviting guests to tele visit using calling, text or email 2> Calling patients 3> Patient Chat 4> Internal Care Team Chat 4> EMR integration to access patient clinical data 5> RPM Integration to see patient vitals 6> Exchange documents and education material with patients via chat 7> Screen sharing 9> Configurable virtual backgrounds 10> Integration of language services 11> Notifications for timely meeting attendance 12> Appointment sequencing based on patient acuity and wait times

Azodha's Virtual Encounter feature offers powerful tools for documentation and driving seamlessly actions with existing provider workflows. 1> Providers can access existing patient summary from the EHR 2> AI based care plan generation based on the gathered data, allowing providers to review, confirm, or revise recommendations 3> Clinical decision augmentation based on patient information and evidence based guidelines 4> Automating actions like scheduling patient appointments, order prescriptions or labs etc

Azodha's advanced Gen AI framework provides deep contextual understanding of user queries. This allows our AI assistant to grasp nuance, intent, and domain-specific terminology to provide highly relevant, informed responses.

Our platform is designed to seamlessly integrate with EMRs to drive automation. Automation actions like scheduling patient appointments, order prescriptions or labs

Safeguarding your data is our top priority. Azodha employs industry-leading security practices, including end-to-end encryption, secure cloud hosting, and granular access controls. We are GDPR, HIPAA and SOC 2 compliant, ensuring the highest standards of data protection.

Azodha's AI assistant engages in fluid, human-like conversations. Powered by advanced dialog management and natural language generation, it can handle multi-turn interactions, clarify ambiguity, and provide thoughtful, personalized responses - creating an intuitive user experience.

Built on a robust, cloud-native architecture, Azodha effortlessly scales to handle high volumes of concurrent users and queries. Our auto-scaling infrastructure dynamically adjusts capacity based on demand, ensuring consistently fast response times.

Use Cases

Description:

SCALABLE WORK SCHEDULE MAKER

Built to scale across single or multiple locations.

When I Work is easy to adopt for teams of any size, and is built to scale across one or many locations. Start with a single location or team today, and scale to hundreds within weeks.

SHIFT ELIGIBILITY

Confident, cost-effective shift coverage—every time.

Let When I Work handle shift eligibility to ensure you always have the right people at the right place at the right time. Quickly and automatically match shifts with employee qualifications and availability.

CONTROL LABOR COSTS

Get real-time visibility into your labor costs.

Ensure cost-effective shift coverage that matches qualifications and availability with business needs. Prevent overtime before it happens with alerts, thresholds, and limits. Customers have reported seeing savings as large as:

  • 20% Decrease in labor costs
  • 8x Time saved scheduling
  • 3x Reduction in employee no-shows

EMPLOYEE SCHEDULING SOFTWARE

Use the mobile scheduling app to build, share, and track.

Auto Scheduling

Create the work schedule in one click with Auto Scheduling. Simply create the shifts you need and let the software schedule eligible and available employees with the right qualifications for each shift. It’s that simple.

Assign Tasks

Track the completion of team or shift tasks with Task Lists. Make sure your team is working together and on the same page. You can give everyone on your team the same list, right on their phone.

Schedule Templates

Save time and avoid creating the work schedule from scratch. You can copy and paste the previous week’s schedule or make a template to use over and over. It makes scheduling faster and easier than ever.

Remote Job Sites

Schedule shifts at different addresses or remote job sites. Handle multiple locations or departments with ease. Stay organized with easy-to-manage job sites within the same schedule.

EMPLOYEE SCHEDULING SOFTWARE FEATURES

Everything you and your employees need to manage the schedule is in one place—and it’s easy to use.

Manage Time-off Requests 

  • Moderate requests from your team in a few taps.
  • Stay organized
  • Keep a record of requests
  • Increase accountability

Fill Shifts 

  • Make it easy for your team to pick up shifts.
  • Increase shift coverage
  • Maintain staffing levels
  • Avoid frantic calls and texts

Trade Shifts 

  • Give your team the flexibility they want.
  • Empower employees
  • Save manager time
  • Reduce no-shows

Team Availability 

  • Get instant visibility into each employee’s preferences.
  • Make scheduling easier
  • Keep employees happy
  • Reduce employee turnover

STAFF SCHEDULING SOFTWARE

Make planning, filling, and covering shifts fast and reliable.

Confident Shift Coverage

Reliably match team capacity with business needs. Shifts are confirmed so you know who saw them.

Multiple Locations

Easily scale across one or many locations. Schedule multiple teams across job sites seamlessly.

Share Labor

Offer shifts to qualified employees and get notified when the shift has been picked up.

Labor Forecasting

Plan for the future with easy-to-use labor tools and manage your labor budget in real time.

Pediatric use cases:

None provided

Users:

Not specified

Description:

◘ Use cases :  

• Hospital @ Home 

• Virtual Care: Womens Health, Chronic Care, Longevity, Muti Specialty Clinics, Behavioral Health

• Digital Care Journey

• Provider Operations Automation

◘ Outcomes:

• Time Savings: Saved 20 minutes per patient in onboarding and scheduling.

• Engaged over 65% of the patient population month-over-month via the patient app.

• Enabled patient experience to exceed 90 NPS

• Rapid Deployment: Launched solutions in 6-8 weeks, reducing time-to-market.

• Cost Efficiency: Reduced technology implementation costs by 70%

• Reduced Operational Cost by 25%

• Increased efficiency with AI to allow higher number of patients to be seen

Pediatric use cases:

Azodha Platform's solutions are fully applicable to pediatrics. Features such as scheduling, virtual rooms, digital intake, digital patient/caregiver engagement can accelerate access and convinience for pediatric care.

Users:

• Patients

• Caregivers

• Providers

• Clinicians - Nurse Practitioners, Care Managers

• Field Staff - Paramedics, Social Care Coordinators)

• Call Center, Front Office Team

• Administrative and Operations Team

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

Azodha Platform overlays and overcomes challenges of existing tools in healthcare ecosystem such as EHR, CRMs etc 

Key differentiators include:

• Modern patient facing capabilities like self scheduling, seamless and secure logins, interactive chat with care teams, voice and natural language based chat assistance, configurable patient app and portals, integrated SDOH support, digitzed patient surveys etc.

• Seamless Remote Patient Device Integrations: Azodha supports a wide range of devices for real-time data visualization and monitoring, ensuring comprehensive care coordination.

• Patient data summary and insights, with personalized patient care plans and recommendations

• Operational enablement beyond EHR based on provider business model

• True Interoperability: Integration across provider ecosystem with existing EMRs, CMS, RCM and other tools enhancing integrated patient care and operational efficiency.

• Dispatch & logistics to enable home based care delivery

Differentiators vs Competitors:

Azodha Platform stands out in the competitive landscape with unique features and capabilities:

• API based backed whitelabelled platform enabling fully configurable user journeys and UI configuration

• AI driven personalization and operationalization of AI in patient interactions and provider operations 

• Rapid Implementation in 4-6 weeks

• Buy to build approach reducing TCO by 3X

• SaaS based licensing approach reducing technology spend by 70%

 • Azodha seamlessly integrates with existing EMRs, CRMs, HIEs, RPM, Wearables to streamline patient and provider experience.

Health Equity

Keywords

Images

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Videos

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Scheduling Explainer -2020-.mp4

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Azodha H&H Home Care Programs.mp4

Downloads

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RPM Brochure.pdf

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