Unparalleled Appointment Scheduling Remarkably easy to manage multiple calendars, staff, locations, teams and timezones. Unshackle traditional experience Self-service and digital-first booking experience. Allow patients to manage their appointments on any device. Front desk happiness Reduce unnecessary admin time and free up the front desk heroes to focus on patient care. Practitioner’s dream Cut back your admin and take control of your calendar. Avoid clashes and work from anywhere. Customize booking pages with your own branding Enable appointment bookings outside of business hours. Customize your booking page with your logo, images and more. Effortlessly embed it into your existing website. 90% BOOK APPOINTMENTS ONLINE Composite image of app interface showing staff selection Composite image of app interface showing staff selection Ding-dong, reminder. Reduce no-shows with automated email and SMS reminders. Notify staff when an appointment is created and changed. Effortlessly embed it into your existing website. 40% REDUCTION IN NO-SHOWS Seemingly impossible scheduling needs, delivered through unseen features Easily but comprehensively control services, staff, locations, and shifts. Avoid clashes, double bookings and unnecessary admin. CUT ADMIN BY 50% Composite image of app interface showing staff selection Composite image of app interface showing staff selection Group treatments with ease Avoid unnecessary communication and simplify group bookings. Easily book multiple patients and staff in one session. 96% ARE HAPPY WITH VIRTUAL CARE Features to up the ante! Complex scheduling made easy Run group and recurring bookings, ad-hoc appointments, and more. We provide the most powerful features in the industry. Customizable booking pages Easily create your own branded booking page, embed it into your website or simply share the link. Powerful scheduling for teams Manage multiple staff, businesses, locations and services. Set different roles with access level rights. Custom notifications to all Set dynamic email and SMS notifications for patients and staff. No-shows no more! Sync all calendars across the team No more calendar clashes! Sync all calendars and avoid double bookings. Accept online payments Credit card payments at the time of appointment setting to reduce no-shows. Location flexibility Ability to set virtual and physical locations for hybrid teams. Reoccuring & ad-hoc appointments Convenient setup of recurring appointment series. Create ad-hoc booking. User-friendly dashboard View upcoming appointments, SMS credits, reviews and feedback. Individual practitioner settings Select specific services for each member, their location, break times and more. All fully HIPAA & GDPR-compliant Services are fully HIPAA and GDPR- compliant to provide trustworthy care. Digital intake via custom forms Free up the front desk team with digital forms created with our no-code form builder. Match staff to rooms & services Manage multiple staff, services, different treatment rooms, and locations - we can do it. Multi-staff bookings Provide the option of inviting two or more staff to be present at the same time. Group bookings You can even invite a group of patients to the same appointment.

Smooth intake with virtual patient waiting rooms Patient-friendly login and waiting space. Practitioners can easily view upcoming and waiting patients.

The Future of Care -Secure Video Consultations HIPAA-compliant video tools to increase delivery of care flexibility. Seamless integration with your scheduling. HIPAA & GDPR-compliant video Remain HIPAA compliant, always Virtual patient waiting rooms Smooth patient flow management Up Your Revenue Massively increase earning potential Power your hybrid practice with video calls Let your teams and patients experience the freedom of secure video calling. The future of care - on any device, from anywhere. Offer virtual private & group consultations Deliver crisp and secure consultations to multiple patients and staff with various virtual and physical locations. Chat during video calls Communicate to all participants during virtual appointments including on-the-spot file sharing. Practitioners use one URL for their waiting for increased convenience. High-quality video conferencing End-to-end encrypted video solution from any device with superb image quality. Convenient consultation delivery Powerful and fully flexible features that are unimaginably easy to use for practice and patients. One-click entry for patients Simple entry through secure link provided in your customized notification. Video appointments with groups The more the merrier, facilitate groups conveniently. Capture notes and information Conveniently take notes during video consultations. All fully HIPAA and GDPR-compliant Fully HIPAA and GDPR compliant to provide a trustworthy, comfortable care experience. For Teams large and small Built to grow with your practice. Easily add team members with user-based pricing.

Revolutionize patient monitoring with FaceVitals Monitor health vitals and predict risks of cardiovascular disease, heart attack and stroke. Contactless and secure using a smartphone camera - integrated into video consultations, chat and forms. Remote Health Assessments in 30 Seconds FaceVitals is the world's first comprehensive smartphone-based remote health assessment tool fully integrated with your telehealth tools. Contactless imaging technology is used to capture light reflected from the blood flow beneath the skin of the face, made possible by the translucent nature of the skin. FaceVitals provides a health report to patient and practitioner within 30 seconds. Digital Monitoring FaceVitals accessibility via smartphone, tablet and laptop camera offers a convenient, cost-effective, and scalable alternative to capturing vitals. Accurate & Reliable FaceVitals is a quick and mobile way to estimate vital signs and predict health risks with incredible accuracy. Telehealth-Integrated Use FaceVitals while you are on video consultations, on chat messenger or as part of your digital forms. All powered by secure, shareable URLs. Secure & Compliant We take data security and privacy very seriously. The proof is our compliance across all key global standards: HIPAA, GDPR, CCPA, LGPD, POPIA and APP.

Custom notifications to all Set dynamic email and SMS notifications for patients and staff. No-shows no more! Accept online payments Credit card payments at the time of appointment setting to reduce no-shows.

Proactive Customer Support and Training: To maintain a competitive edge, Upvio invests heavily in proactive customer support and training. While some competitors may focus solely on sales, Upvio prioritizes post-implementation support, ensuring that clients receive timely assistance, training, and guidance to maximize their use of the software. Dedicated account manager 24/7 Support Phone Email Video Conference

Upvio includes advanced analytics and reporting functionalities. Healthcare practitioners can gain valuable insights into practice performance, patient trends, and revenue streams, empowering them to make informed decisions and optimize practice outcomes.

ThinkAndor® supports multilingual and omni-channel virtual visit sessions between patients and providers without the need for downloading an app. Via Andor’s digital front door, we provide patients with a model for navigating to the appropriate line of care through a first in the industry use of OpenAI/GPT capabilities. Patients can either schedule a synchronous virtual visit session or choose from a variety of asynchronous options. Patients can also add family members or caregivers in the virtual wait room and providers can invite colleagues for multi-disciplinary calls using the embedded ThinkAndor®AI Bot within the session. This whole process helps to improve how both patients and providers are brought together.

ThinkAndor® supports a comprehensive virtual waiting room with a fully configurable set of patient intake and assessment forms. In this process, providers can push patients to complete a device and browser check, review their symptoms, complete inclusion/exclusion criteria and upload images. Shortly before the visit, patients can add family members or care givers and improve accessibility through features like closed captioning. Providers/care team members can track a patient’s progress in the queue and alert them when the provider is ready to begin the session.

ThinkAndor® provides highly-resilient video call capabilities with the ability to toggle to phone/audio and support multi-party sessions. The presence of the ThinkAndor®AI Bot during visits acts to track time, surface clinically relevant content for the clinician, and create SOAP notes. Additionally, ThinkAndor® can support asynchronous communications for lower acuity conditions. These can be escalated to synchronous calls if a clinician determines that the patient’s status has degraded.

ThinkAndor®’s bidirectional integration with the client EHR allows users to leverage existing patient demographic/medical information and upload new documentation. Generative AI curates the content and context for the clinician from the virtual experience for clinical documentation prep and decision making. The ThinkAndor®AI Bot also facilitates an ambient experience in the virtual visit and captures the voice of the clinician to generate clinical documentation for the EHR, including SOAP notes. The dashboard allows clinicians to both monitor active signals from patient inputs and devices as well as review past documentation in the patient details. This improves workflow orchestration and enables faster interventions to yield improved patient outcomes.

ThinkAndor® has the ability to support eligibility, payment processing – including payment plans & copays, prescriptions, labs, orders, and referrals through third-party integrations and core host systems such as the client’s EHR. Relevant information from orders can be surfaced by the ThinkAndor®AI Bot and brought to the attention of providers through preconfigured alerts and escalation pathways. Because the ThinkAndor®AI Bot starts the session, it also captures the timing of the experience and the documentation to support billing for that particular visit. Post-visit, ThinkAndor® continues the experience by reaching out to the patient to ensure compliance with their care plan and any follow ups that may be required.

Andor Health provides both remote and on-site technical support as needed by customer institutions. Andor Health maintains a help desk to receive service-related inquiries from the client via designated means during the client’s business hours, excluding Andor Health observed holidays, and Andor provides clients with extended support outside of business hours via telephone for critical issues. Per the specific implementation and the client’s needs, Andor can stand up educational materials and assign the appropriate routing for patient concerns.

Through ThinkAndor®’s native capabilities and deep integrations with staffing partners, Andor can help fill chronic staffing shortages and address emergencies like burst capacity scenarios. For virtual nursing, virtual sitting, remote consults, and other bespoke virtual hospital use cases, including telestroke, telepsych, and virtual hospitalists, Andor can either leverage resources from other facilities within a health system or bring in credentialed resources from third parties. This both fills certain specialties which users may not already have staffed and allows for health systems to reduce costs by better matching resources to current capacity.

Andor Health uses PowerBI to provide robust analytics such as provider utilization/productivity, average time per visit, most commonly treated conditions, resolution vs. escalations, volume by day and time, and patient feedback. Andor Helath is also pioneering the use of OpenAI and GPT to provide insights and analytics along a patient’s care plan so that as data comes through, ThinkAndor™ can provide predictive analysis on the outcome of the patient.