Our CPaaS is an in-network cloud communication platform. It provides bespoke workflow designs and APIs, integrating components like omni-channel communications, vendor agnostic conversational AI, H2X connectors and translation capabilities.

It delivers customer-facing workflows for customer experience optimization, real-time on any device, any place and any platform.

Tata Communications is literally the world most connected organization in the world. We enable borderless cloud-based enterprise collaboration through a single source: 

UNIFIED COMMUNICATIONS (COLLABORATION)

*Global SIP

*UCaaS

* GlobalRapide Managed Service

* Microsoft Teams solution

* Cisco-powered solution

* InstaCCTM – Contact Centre as a service

* InstaCCTM Cloud

* InstaCCTM Connect

* Amazon Connect

* Cisco Webex

* Genesys Cloud CXTM 

COMMUNICATION PLATFORM AS A SERVICE

* Tier 1 Application-2-Person (A2P) Text Messaging

* Cloud Communications

CONNECTED SOLUTIONS

* A “digital business platform” which offers connectivity management 

* Uses the underlying data analytics and decisioning overlay to enable end-user connected applications

* IoT Solutions: MOVETM eSIM Hub, MOVETM Global IoT Solution

* Mobility Solutions: MOVETM MVNE, MOVETM SIM Connect 

MANAGED SECURITY SERVICES

* Network & Infrastructure Security

* Cloud, Content & ID Security

* Threat Management

* Goverence, Risk & Compliance Management

AdviNOW's Digital Front Door provides a better user experience for patients and administrators with more efficient scheduling capabilities, data entry assist, insurance validation, and much more:

• AI dynamic scheduling (queue-based or time-based)
•  Complex scheduling rules (location, provider, visit type, insurance, specialty etc.)
• Appointment Reminders
• 2-Way Patient Communication 
• Configurable Workflow and Fields 
• Full EMR Integration (EPIC, ECW, Athena, etc.)
• Existing Patient data pre-populated
• Image Capture (license, insurance, etc)
• Remote Check-in
• Document signature (HIPAA, release forms, etc.)
• White Label

AdviNOW Medical is the first complete automated journey platform to seamlessly navigate all aspects of the patient encounter. 

AdviNOW removes friction points between the patient, clinic, payer, and provider through its following solutions:

• Digital Front Door
• AI Data Collection and Triage 
• Decision Support and Scribe
• Post Patient Engagement
• Medical Measurement Guidance

The result of our solutions is automated care coordination, exact and personal consistency of care with gaps closure, increased patient throughput and reduced patient wait times.

AdviNOW's Digital Front Door provides a better user experience for patients and administrators with more efficient scheduling capabilities, data entry assist, and insurance validation:

• Configurable Workflow and Fields 
• Complex scheduling rules (location, provider, visit type, insurance, specialty etc.)
• Existing Patient data pre-populated
• Drivers license recognition automatically fills in basic patient information
• Document signature (HIPAA, release forms, etc.)
• Queue and time based scheduling capabilites
• Front desk has the ability to take over the session for patients that are unwilling or unable to complete on their own
• EMR intergration eliminates double work and ensures patient data accuracy
• 2-Way Patient Communication 
• Appointment Reminders
• Remote Check-in
• White Label
• No app to download

AdviNOW is a complete end to end patient encounter automation tool. Our Digital Front Door is the first step in a revolutionary system that uses Artificial Intellegence and Augmented Reality to combine all aspects of data collection, triage, scheduling, decision support, EMR scribe, coding assistance, payments, and post patient engagement automation.