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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

With Amenities Health, health systems can quickly deploy fully managed, end-to-end, digital-first virtual concierge membership solutions that transform patient engagement and drive revenue growth. Our solutions ensure success at every stage and include the following:

  • Membership Strategy: Strategic consulting to define objectives, identify opportunities, and create a roadmap for enhancing digital membership capabilities.
  • Virtual Care+ Memberships: Premium virtual care services, including concierge primary care, 24/7 urgent care, specialist e-consults, and wellness programs, fully managed by Amenities Health and delivered under your brand.
  • The Membership Platform: A white-labeled web and mobile platform for seamless scheduling for both individuals and family members, appointment management, lab results viewing, secure messaging with providers, and easy integration of visit data to ensure smooth handoffs between virtual care and health system specialists.

By offering a fully managed membership solution integrating strategy, virtual care services, marketing, and a powerful platform, Amenities empowers health systems to strengthen patient loyalty, drive growth, and transform the patient experience—without the operational burden or capital investment typically required.

About Amenities Health:

Amenities Health empowers health systems to quickly launch a fully branded, virtual concierge membership offering with no operational/IT lift. Our full turnkey virtual concierge membership platform, providing both tech and services, enables you to deliver high-touch, high-volume care that drives in-network utilization, generates revenue, and scales effortlessly - all under your brand.

As patients demand more - same-day access, personalized care, and convenience - Amenities Health helps you meet these critical healthcare imperatives. We provide seamless patient access all white-labeled, offering a frictionless experience that includes same-day care, specialty eConsults, 24/7 virtual urgent care, and more. Our fully managed solutions ensure that your brand shines while we handle the operational complexity.

Through tailored membership strategies, we leverage local insights to create go-to-market plans that attract insured patients, generate sustainable revenue, and strengthen brand loyalty. Our solutions empower health systems to grow their reach, retain patients, create new, high-margin revenue streams and boost in-network utilization.

Offering the only true turnkey virtual concierge membership platform in the market, we provide the tech and services that deliver the amenities your patients deserve - effortlessly executed under your brand.

Product Description:

b.well Connected Health is solving healthcare’s fragmentation problem. b.well’s scalable, FHIR-based platform unifies all healthcare data, solutions, and services in one place — empowering healthcare organizations to offer their consumers personalized and relevant experiences. b.well enables the creation of longitudinal health records so healthcare consumers can receive proactive health insights, and conveniently shop and access care for themselves and their loved ones. b.well’s Connected Health Platform integrates within existing digital systems, enhancing technology investments and ensuring consumers are the heart of every interaction. Learn more at icanbwell.com.

About b.well Connected Health:

b.well was founded to solve healthcare's fragmentation problem. Health information is often scattered across different data sources, solutions, and care settings - leading to misdiagnosis, repeated procedures, and frustrating experiences. 

b.well's scalable, FHIR-based platform unifies all healthcare data, solutions, and services, enabling personalized care and effective population health management. Our technology helps organizations build a longitudinal view of consumer health, allowing consumers to access the right care they need. We provide a white-labeled app solution and can also integrate with your existing digital systems. At b.well, we're more than a technology partner – we enhance your technology investments, ensuring individuals are at the heart of every interaction.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Amenities offers three membership care models that health systems can offer in order to meet their strategic business objectives and patient population needs:

  • Direct-to-Consumer (D2C): Memberships that can be purchased directly by patients, ideal for systems seeking consumer engagement and revenue growth from commercially insured populations.

  • Direct-to-Employer (D2E): Employer-funded memberships aimed at improving employee health outcomes, reducing healthcare costs, and enhancing workforce productivity.

  • Medicare Advantage (MA): Health system-sponsored memberships for senior populations, focusing on chronic condition management, reducing hospitalizations, and maintaining regulatory compliance.
Pediatric use cases:

We allow for the management of family proxies, allowing parents to schedule care for their children within a unified experience. 

Users:

Health systems that want to grow commercial volume, expand access to care, differentiate their brand, and quickly grow predictable, recurring revenue by leveraging D2C virtual care memberships. 

Description:

With b.well, Healthcare Organizations can enable: 

  • Omnichannel digital patient experiences to enable acqusition and retention.
  • Care and services navigation to assist patients through their health journey with integrated support and resources.
  • Digital self-service to help guide members to the right care services reduce operational and administrative costs.
  • Care coordination and condition management to support value-based care.
  • Personalization through an established longitudinal health record that allows us to drive the highest level of patient satisfaction in the industry.
  • Regulatory compliance innovation such as Patient Right of Access that's supported with our FHIR infrastructure.
Pediatric use cases:

b.well is a configurable platform that enables our customers to utilize their own expertise to populate the consumer experience. Our base product contains pediatric algorithms utilizing published evidence-based medicine guidelines and content. For customers who need assistance or who delegate certain areas to us, b.well has a leading digital health MD on our board of directors and regularly pulls subject matter experts from our advisory board to support various segments of our application. Additionally, we license reputable knowledge sources for content such as Kids Health, a leading content provider to health systems for pediatric topics.

Users:
  • Healthcare payers and their members
  • Health system providers and their patients
  • Retail pharmacies and their customers
  • Digital technology companies and their customers

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Website / public online sources

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, athena

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Acute care EMR, Patient portal, ADT, Access +/or revenue cycle

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Allscripts, athena, Cerner, eClinicalWorks, Epic, GE, Meditech, NextGen

Hardware Compatibility:

Desktop, Mobile / Tablet (native app), Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Amenities Health’s solutions are designed to work in harmony with EHR systems, ensuring efficient data management and seamless transitions of patient care, all while providing a modern, consumer-friendly experience for patients and their families.

  1. Seamless Care Operations and Data Sharing: We manage membership care operations and securely share visit summaries and lab results with your EHR, ensuring continuity and consistent branding. This approach improves care coordination and data accessibility.
  2. Family Member Access and Scheduling: Our platform allows patients to manage their own care and seamlessly register and schedule appointments for their family members. This feature ensures a comprehensive and convenient care experience while facilitating easy integration with EHR systems for accurate patient records and scheduling.
  3. The Membership Platform: Our platform streamlines the registration process for both individuals and their families, with a user-friendly interface designed to align with modern consumer expectations. The platform includes a seamless paywall and integrates with EHR systems, ensuring that patient information is captured efficiently and securely, simplifying the onboarding process.
Differentiators vs Competitors:
  1. Membership Engagement Strategy: Amenities provides strategic consulting to define clear objectives, identify opportunities, and craft a roadmap to enhance digital membership offerings, ensuring alignment with health system and patient demographics.
  2. Rapid, Turnkey Implementation: We can deploy a turnkey, end-to-end membership solution with minimal IT and operational lift and without heavy capital investments. 
  3. Comprehensive Virtual-First Care: Premium virtual care services—including concierge primary care, 24/7 urgent care, specialist e-consults, and wellness programs—fully managed by Amenities Health and our network of high-quality providers, delivered under your brand.
  4. White-Labeled Technology Platform: Custom-branded web and mobile experiences that provide modern, consumer-grade user interfaces to enhance patient loyalty and brand differentiation.
  5. Family Member Access and Scheduling: Our platform allows patients to manage their own care and schedule and manage appointments for their family members, ensuring a comprehensive and convenient care experience for the whole family.
  6. Seamless Care Operations and Data Sharing: We manage the membership care operations and securely share visit summaries and lab results with your EHR, ensuring continuity and consistent branding.
  7. Financial Predictability and High Margins: Generate recurring revenue and strong margin growth through our 50:50 revenue split model, ensuring financial stability and predictable recurring revenue.
  8. Membership Growth Services: To ensure success, we provide data-driven Go-to-Market strategies, a white-labled membership site, paid advertising, SEO, and lead generation to drive targeted member acquisition and retention.
  9. High Patient Engagement and Retention: High Patient Engagement and Retention: Our solutions focus on significantly reducing patient leakage and building loyalty through membership growth services, high-value virtual care offerings, and a modern digital experience that makes access to care easier and more convenient for individuals and their families.
  10. Scalable Solutions: Easily expand to meet growing patient demand, supporting sustainable growth without adding operational strain or requiring significant capital investment.
Differentiators vs EHR Functionality:

b.well Connected Health distinguishes itself from traditional EHRs by centering on a unified consumer experience, facilitating health systems' progression towards value-based care, and adopting hybrid care models. This unique approach fosters lifelong loyalty between organizations and their communities. b.well's integration of Longitudinal Health Data, encompassing HIPAA-compliant claims, and PROA insights, is remarkable. Utilizing an optimized FHIR server, b.well delivers fast, cost-effective scalability and performance. It simplifies data conversion with pre-built FHIR mapping and refinement tools while providing real-time data streaming for flexible integration.

b.well's tag-based FHIR security mode enhances customer trust through explicit consent and preference gathering, and its efficient identity management system ensures secure user data access. In addition, personalized communication is enabled through machine learning analyses of health records and preferences, and Natural Language Processing is utilized for user-friendly care searches. b.well also customizes care access protocols and employs FHIR-based dynamic questions to streamline data collection, improving care coordination. Finally, advanced clinical rules (CQL) enhance quality measure accuracy, flexibility, and interoperability, reflecting b.well's commitment to transforming population health.

Differentiators vs Competitors:

Consumers primarily expect two things from healthcare: prompt accessibility (the digital front door) and anticipatory communication about their health needs. b.well solves for this very consumer need while driving innovation and value to healthcare organization. Below is what b.well has and can deliver that the competition can't:

  • Extensive Data Connections: With 50,000+ data connections, we harness the power of external data sources to enrich insights and drive informed decision-making, setting us apart from others.
  • FHIR Data Model: Unparalleled value by future-proofing systems, facilitating modernization, and rapid onboarding of new partners. This robust foundation supports emerging use cases, such as LLMs & GenAI, enhancing flexibility and speed to market.
  • Precision & Proactive Healthcare: Unlike traditional portals that are episodic and reactive, we prioritize proactive engagement, ensuring we're there for users before an episode occurs, fostering stronger patient-provider relationships and better overall care. 
  • Clinical Quality Language: Our integration of CQL enables you to transition towards value-based care. By standardizing clinical logic, CQL enhances precision and consistency in care delivery, improving outcomes and operational efficiency.
  • Consent Management Framework: Robust consent management framework ensures compliance with privacy regulations while facilitating seamless data sharing and collaboration among stakeholders. This capability instills trust and transparency,
  • Digital Identity Solutions: Secure and seamless authentication process, safeguarding sensitive information while streamlining access for authorized users. This enhances data security and confidentiality, bolstering patient trust and confidence in our platform.

Health Equity

Keywords

Images

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Membership Platform - Web and Mobile Experience

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Videos

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Downloads

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Guide - How Turnkey Patient Memberships Solve Capacity Challenges and Drive Revenue Growth.pdf
The Importance of a Unified Consumer Experience

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Company Details

Founded in 2015

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