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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
pCare VideoConnect
pCare VideoConnect

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Categories

Solutions

Description

Product Description:

Create HIPAA compliant patient engagement journeys utilizing modern communication channels that can be tailored to your patients’ needs, preferences, and more. With Dash, leading healthcare organizations can: 

  • Deliver timely messages to patients via multiple modalities aligned with their preferences.
  • Target and activate specific populations with messages that drive appointments. 
  • Connect with patients before, during, and after their care episode to maintain a personalized experience.
About Relatient:

Relatient partners with leading health systems and medical practices - comprising more than 45,000 providers across the US - to optimize every step of a patient journey, from alerting patients to needed care, helping them find the right provider, scheduling appointments across multiple channels, and engaging with patients throughout their care journey via text, email, and chat. Our solutions reduce delays in care, improve communication, and enhance both the provider and consumer experience. We’ve been recognized as a Forbes Top Startup, Deloitte Fast 500, and Inc 5000, among other honors, for our rapid growth, innovative technology solutions, and energetic workplace culture. 

Product Description:

pCare Video Connect brings telepresence to the hospital room without requiring additional devices to be tracked and managed for infection control. Designed to facilitate virtual encounters with remote participants as well as to maintain quarantine when distance is required, Video Connect can also integrate with existing your telemedicine solutions through the television. Key use cases include:

  • Friend and Family Visits
  • Interpreter Services
  • Virtual Rounding
  • Group Telemedicine Consultations
About pCare by Uniguest:

pCare’s cross continuum, patient engagement solutions help healthcare providers educate and collaborate with patients. The pCare open platform integrates with existing EHR/EMR systems, patient portals, and digital health applications to connect patients, families and care partners. Recognized by KLAS as the quality leader in the interactive patient systems category, pCare is the partner leading healthcare organizations trust to improve care quality, patient outcomes, and financial performance.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

VideoConnect runs on the IPS platform, integrates with language interpretations services and requires no apps to download.

VideoConnect supports up to 5 parties on the line. It is designed for on-the-fly encounters from the hospital patient room.

The VideoConnect backbone, from Bluestream Health, has a robust set of APIs and can integrate with the EHR.

The core VideoConnect use cases are designed for in-patient telepresence. However, the underlying technology form BlueStream Health, our development partner, does support intake and virtual waiting rooms and the functions described above.

This feature is utilized most with Language Interpreter services where we can tap into Hospital resouces first and then roll over to outsourced provides.

Use Cases

Description:

Patients need to be able to easily manage their care journey as the healthcare industry continues to evolve into the digital age. Dash® provides dynamic patient messaging that utilizes the power of integrated data mapping to deliver timely messages to patients and providers with the modality that matches their current preferences and habits. This flexibility ensures effective communication from the time an appointment is scheduled all the way through post-care follow-up. 

Pediatric use cases:

None provided

Users:

Providers, patients, administrators 

Description:

pCare VideoConnect is designed for in-room telepresence and has three primary use cases:

Virtual Visits with Friend and Families

Language Interpretation Services

Virtual Rounding and Consults

The benefit of using VideoConnect leveraging the television infrastruction is that staff is not required to bring in other devices, computers on wheels, or support other systems to bring telepresence to the bedside.

Pediatric use cases:

Assuming there is an adult present.

Users:

Patients, Families, and Staff

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Behavioral health, Community based organizations, Access +/or revenue cycle

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Allscripts, NextGen, athena, GE, eClinicalWorks, Other, Athenahealth

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, ADT, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Other, Meditech, Allscripts

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Other

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

On average, clients utilizing Dash to manage appointments see 2-3% lower no-show rates than they do when managing appointments within their EHR.

Differentiators vs Competitors:

Our patient scheduling and engagement technology facilitates appointments for over 50 million unique patients per year on behalf of over 43,000 providers across the U.S.

Differentiators vs EHR Functionality:

Working with pCare allows hospitals to cost-effectively bring telepresense to the bedside without investing in new hardware and software systems while saving frontline staff the hassles of managing ancillary equipment (tablets, computers-on-wheels, etc) that is sometimes required for in-room telepresence.

Differentiators vs Competitors:

Leverages the Television Instructure with a simple webcam to bring teleprensence to the bedside. Does not require additional devices to be brought into the room, to manage, to disinfect, etc). Simple to access and use compared to other solutions in the market.

More cost-effective than other purpose-built in-room devices. pCare can deliver a quality product at a fraction of the cost.

Flexibitliy - the VideoConnect solution can integrate with other telehealth systems that may be in use throught the enterprise.

Keywords

Images

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Videos

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Downloads

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