Connect patient experiences for better outcomes

For healthcare providers, NiCE provides solutions to increase patient access and engagement. Ensure every digital and voice interaction contributes to improving patient experience, optimizing staff time and simplifying administrative systems. Through integration with your electronic health record (EHR) system, NiCE CXone Mpower connects all interactions along the care journey, giving you a complete picture of the patient experience. And only CXone Mpower embeds AI, trained on the world’s largest customer experience dataset, across the platform, to deliver frictionless experiences every time. As a world leader in customer experience software, NiCE enables patient interactions and journeys that drive better patient engagement for better patient outcomes.