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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Care Finder
Care Finder

0 review

Categories

Solutions

Description

Product Description:

Care Finder guarantees leads from enhanced and promoted provider profiles on WebMD.com and Vitals. With more than 3MM+ updated provider profiles, the WebMD and Vitals directory audiences maximize scale by generating patient interest in your organization and initiating provider appointments. 

Program details include:

  • Promotion of your providers within WebMD’s trusted condition content
  • Top-of-page results on directory search pages
  • Logo and 100% media ownership profiles
  • Reputation management of your sponsored providers
  • Live Contact Center agents available seven days a week to provide inbound calling support
  • Ability to intercept and direct patients to your providers from competitor profiles
About WebMD Ignite:

WebMD Ignite, a division of WebMD and Internet Brands, is the only comprehensive growth partner for healthcare organizations. We guide people to better health at all stages of their journey, from Discovery to Recovery. Our combination of leading brands in the industry—including WebMD, Medscape, Krames, PulsePoint, Vitals, The Wellness Network, Mercury Healthcare, and Healthwise—offers comprehensive solutions that engage individuals with timely, relevant messaging that optimizes experiences and outcomes, driving loyalty and lifetime value for our clients. Learn more at WebMDIgnite.com.

Product Description:

TQA Healthcare (formerly Element Blue) delivers enhanced customer experience and bottom line results. From web based digital platforms to mobile friendly sites and applications, we specialize in healthcare and enterprise level systems with integration in both employee and customer facing digital experience.

Having built digital platforms for sites topping 50 million users, we can deliver large-scale solutions with personalization for each individual user. TQA Healthcare combines rich web or document related content with useful operational context and engaging user experience. Simple or sophisticated, we understand the management, workflow and security requirements to help online business excel.

About TQA Healthcare - Formerly Element Blue:

TQA Healthcare enables healthcare and life sciences organizations to transform the patient experience and reduce costs through increased personalization, intelligent automation, and AI. 

The practice’s solutions impact patient access, the revenue cycle, order processing, and clinical needs at the most critical stages of the patient journey, resulting in a seamless encounter.

By empowering individuals to actively manage their unique experiences, TQA Healthcare increases the satisfaction of every healthcare consumer: patients, staff, and clinicians.

Houston-based, TQA Healthcare is formerly Element Blue. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Synchronize data from all relevant sources. With a direct connection you can have complete, autonomous control over your providers and the quality of their information.

Via API, WebMD and Vitals reviews can be delivered to a variety of reputation management partners for you to manage all reviews, i.e., Google, Facebook, from one dashboard. With the WebMD Care Physician Reviews Widget, you get free ratings and reviews, without the burden of having to manage or respond to negative comments. Ideal if your organization has an online physician directory but doesn’t offer users ability to leave ratings or reviews.

Experience can automatically use any geolocation information already specified by the user, or can automatically apply location detection by user’s GPS or IP address.

For providers who provide tele-health appointments, users on doctor.WebMD.com or Vitals.com will see a "Virtual Visit" button, and can click over to a provider's own web site to book an appointment.

Use Cases

Description:

Leverage guaranteed leads from provider profiles on WebMD.com and Vitals, intercepting consumers and giving them a platform to find care when they’re actively seeking it. With millions of unique monthly visitors, you have the ability to meet campaign objectives and:

  • Fill capacity gaps across your enterprise
  • Drive patient acquisition leads
  • Produce phone calls and online appointments (virtual and/or in-person)
  • Increase market share
  • Competitively blunt your competition
  • Drive awareness and strengthen your brand reputation and leadership
  • Listings and reputation management
Pediatric use cases:

None provided

Users:

Hospitals and health systems looking for patient acquisition and leakage reduction with end user being health consumers (e.g., patients, caregivers).

Description:

Enterprise Search - Customer 

Enterprise Search - Internal

Website Development

User Experience and Design

Pediatric use cases:

Same as Hospital System

Users:

Marketing Leadership

IT Leadership

Patient Education

EHR Integrations

Integrations:

Website / public online sources

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

Awards

No awards image
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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Contextual integration within WebMD content, i.e., intercepts patients across WebMD, giving them a platform to find care when they’re actively seeking it.

Differentiators vs EHR Functionality:

Enhanced and personalized MyChart and patient/ provider portal experience.

Differentiators vs Competitors:

Private or Public LLM with Generative AI search capability.

Integration with Robotic Process Automation. 

Enterprise Search.

Keywords

Images

1 of 1

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WebMD Care (mobile).png

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Videos

No videos provided

1 of 1

LW Healthcare Demo.mp4

Downloads

Alternatives

Company Details

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