Transform Patient Experience with Artera Virtual Agents

Artera enhances every stage of the patient journey with AI-powered virtual agents (voice and text) designed for healthcare. Trusted by 900+ provider organizations—including specialty groups, FQHCs, large IDNs, and federal agencies. Our virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more, engaging 100 million patients annually. Whether augmenting your team or powering a fully autonomous digital workforce, Artera offers virtual agents that can adapt to your needs—giving you control over how AI enhances your operations.

Learn more at https://artera.io/ai-in-healthcare-communications/ 

Scale AI at Your Pace. A Smarter Virtual Agent Approach.

Whether you are dipping your toe in or ready to unleash a digital workforce, Artera Virtual Agents (voice and text) can meet you where you are in your AI journey. Artera’s approach includes offerings to Support Your Staff (AI-powered console with Co-Pilot agents); Supercharge Your Staff (semi-autonomous Flows Agents); or Unleash Your Digital Workforce (fully-autonomous AI Agents). 

Support Your Staff with Artera’s Console with AI Co-Pilots

• Artera’s AI-Powered Console with AI Co-Pilots supports your staff in building and deploying multi-step communications workflows across a range of use cases - with your staff in charge of it all. 
• Our AI co-pilots help staff respond faster and more accurately to patient inquiries with message shortening and conversation summaries. Culturally-relevant, real-time language translations augment your staff capabilities so language is not a barrier to care. 

Learn more at https://artera.io/ai-agents-for-healthcare

Supercharge Your Staff with Artera’s Flows Agents

• Empower your front desk staff with Artera’s Flows Agents—intelligent, rules-based AI assistants designed to streamline workflows, enhance efficiency, and improve patient interactions, powered by Natural Language Processing. Your staff remains in control, making the final decisions, while Flows Agents handle execution—automating routine tasks, managing workflows, and generating content. 

Learn more at https://artera.io/agentic-ai-for-healthcare

Unleash Your Digital Workforce with Artera’s AI Agents

• Artera’s AI Agents (voice and text) are your new digital office staff—intelligent, autonomous agents that streamline operations and support decision-making. These dynamic agents will augment your team, handling workflows, automating routine tasks, and optimizing efficiency, so your staff can focus on what matters most: delivering exceptional patient care.

Learn more at https://artera.io/ai-agents-in-healthcare/ 

We understand that health systems are evolving to find the solutions that best meet the needs of their staff and patients. Begin with one option or use all three options based on your needs. It’s a journey, and we’re here every step of the way. 

Security First. Trust Always. 

At Artera, security isn’t an afterthought—it’s the foundation. Our best-in-class InfoSec approach keeps AI safe, compliant, and built for healthcare. Virtual Agent features meet top industry standards—SOC 2 Type 2, HITRUST Certified, and HIPAA compliant. Plus, we don’t use PHI/PII in training models. Trust the virtual agent company that has proven for a decade that security comes first. 

Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 900+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI.

Founded in 2015, Artera is based in Santa Barbara, California and has been named a Deloitte Technology Fast 500 company (2021 - 2024), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years.

Quick'rCare's platform uses a two-pronged approach to gaining the attention of the local population for its population to access Urgent Care, ER, or Telehealth services. By using data crawls and auto-process marketing techniques, the platform attracts patients for 80% less than the billboard model and integrate the registration process from home into the hospital tracker system and EHR.

Since 2017, Sympti has been focused on solving digital problems that sick patients face every day. A guidance platform that helps the 145 million people who end up in the immediate care every year. Sympti has helped over a million patients and continues to focus on working with health systems of all sizes.

With the patient experience, few things are more important than first impressions.How patients find and receive healthcare has evolved. They now research everything from health insurance, doctors, clinics, specialists, and more all online. Relying on search results, healthcare marketplaces and reviews, patients have made a decision about healthcare providers before they even receive care. 

Healthcare organizations have a large opportunity to improve patient access, connect consumers to the right health information and increase patient volumes by leveraging Sympti as part of a comprehensive strategy.

Healthcare organizations who prepare for the changing shifts in the digital landscape will be able to better provide patients with a seamless experience. 

Decade of Healthcare Expertise. Powered by AI.

AI virtual agents are everywhere—but not all are created equal. Choose the difference: proven healthcare expertise, a validated workflow library and seamless integrations. For a decade, Artera’s delivered digital solutions to improve patient experience, deep integration with EHRs and thousands of patient pathways validated by healthcare organizations - like yours. 

-Seamless EHR/EMR integration

-Use of data along the patient journey to increase operational efficiency and work alongside other partners

-Data driven design for traffic to patient conversion

-All inclusive pricing model 

-Seamless EHR/EMR integration

-Ability to digitalize patient journey from search to review

-Predictive analytis to drive operational efficiency