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Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
mirro
mirro

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Categories

Solutions

Description

Product Description:

mirro’s empathetic AI automates intake, triage, and SOAP notes to reduce burnout, improve care quality, and identify billable events for telehealth and behavioral health providers by seamlessly integrating with EMR/EHR systems.With Mirro, providers can focus more on patients and not paperwork.

mirro offers:

24/7 Automated Self-Intakes & Follow-ups

Real-time emotional analysis and insights

AI-driven predictions for treatment adherence and billing opportunities

1. 24/7 Automated Self-Intakes & Follow-ups

mirro's 24/7 automated self-Intakes provides patients with custom empathetic questions to capture critical 

information, generates actionable notes for doctors,and streamlines the intake process

How It Works:

Customize Questions: Record and personalize intake questions for patients, or use standardized templates.

Share Questionnaire: Send the recorded questionnaire via email.

Patient Responses: Patients can conveniently provide their answers through video, audio, or text, using either their mobile device or desktop.

Analysis & Reports: Receive AI-analyzed results and a detailed report on your dashboard with treatment adherence risk and billable events

2. AI Scribe

AI Scribe for Telehealth and In-Person Visits

How It Works:

Automatically generates detailed session notes, formatted as SOAP notes, ensuring accuracy and saving time for both telehealth and in-person consultations.

3. Ask Mai

Ask Mai (AI Assistant with Full Patient History)

How It Works:

Mai(Multimodal Adaptive Intelligence), serves as a virtual assistant enabling doctors to access comprehensive patient history and intelligent insights to enhance care delivery.

About mirro:

Unifying AI Efficiency with Human-Centered Empathy,

Quickly reduce costs and improve patient engagement using empathetic AI

Product Description:

Ada Assess - Intelligent health assessments that empower and educate patients on their symptoms and next steps

Your digital front door for instant healthcare access with market-leading accuracy and user experience.

  • Accessible symptom assessments with the highest levels of accuracy and safety
  • Digital integration, branding and single sign on authentication for a seamless experience
  • Covers 10,000+ symptoms and 3,600+ conditions
  • Includes rare, pediatric, obstetric and mental health conditions

Ada Connect - Personalized care navigation and virtual triage to connect patients with the right care

Navigate patients to the most appropriate care for their symptoms

  • 8 levels of urgency advice
  • Tailor to your care options, support services and digital offerings
  • Prioritize urgency based on acuity and risks, and guide to less urgent care when appropriate 
  • Safely increase uptake of cost-effective or virtual services

Ada Handover - Patient-to-provider handover to support clinical decisions and conversations

Help your providers understand and connect with their patients while preparing for and optimizing their encounters.

  • Give doctors and advanced practice providers more time with patients
  • Reduce the administrative burden
  • Provide clinical reports directly in, or via, the patient’s EHR
  • Add assessment history to patient’s record

Ada's enterprise solutions are helping leading healthcare systems, insurers, life sciences, governments, and non-profits around the world to provide medical guidance that is trustworthy, personal, and effective. 

About Ada Health:

Ada is a global health company created by doctors to improve human health by transforming knowledge into better outcomes.

We built an award-winning, comprehensive, and easy to use AI-powered symptom assessment, triage enhancement, and care navigation platform. Our competitive strength is our medical knowledge base and probabilistic reasoning engine. This forms the core of Ada’s ability to help millions of people manage health concerns reliably and simultaneously.

Ada’s solutions support users, medical professionals, payers, businesses, employers, and health systems across the globe to improve outcomes and care efficiency.

Some of the partnerships in the US include Sutter Health, Kaiser Permanente, Jefferson Health, Pfizer, and Novartis.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Integration with patient portals and EHRs using FHIR open standards.

Probabilistic reasoning engine with a comprehensive medical knowledge base, provides safe and personalized information.

Recognized for highest levels of privacy and security.

Dynamic question flow, so depending on the user's symptoms and risk factos, the assessment flow will differ each time. Asks the user a series of questions, just like a doctor.

Proven to deploy at scale with some of the world's largest health systems. Already available to over 60million users.

Ada is continually improved and optimized.

Use Cases

Description:

Case1:Enhancing Telehealth Sessions with Real-Time Emotional Analysis

Problem: Telehealth consultations often lack the depth of in-person interactions, making it challenging for clinicians to gauge patients' emotional states.

Solution: Mirro's AI technology enriches telehealth sessions by analyzing and responding to patients' emotional cues in real-time. This enables healthcare providers to better understand and address patient concerns during virtual consultations. 

Outcome: Improved patient engagement and satisfaction in telehealth services, leading to better adherence to treatment plans and overall health outcomes.

Case 2: Streamlining Clinical Documentation with AI-Scribe

Problem:

Clinicians spend significant time on documentation during and after patient visits, leading to burnout and reduced focus on patient care. Manual note-taking is time-consuming, error-prone, and often lacks consistency across providers.

Solution:

AI Scribe automatically generates detailed, structured SOAP notes from real-time conversations during both telehealth and in-person visits. It listens, transcribes, and summarizes key clinical details, ensuring accuracy and saving providers valuable time.

Outcome:

Reduced administrative burden, faster documentation turnaround, improved note quality, and more face-to-face time with patients , ultimately enhancing clinical efficiency and care delivery.

Case 3. Empowering Clinicians with AI-Powered Access to Full Patient History

Problem:

Clinicians often face fragmented or incomplete patient records spread across systems, making it difficult to get a holistic view quickly. This leads to inefficiencies, missed context, and delays in diagnosis or treatment.

Solution:

Ask Mai (Multimodal Adaptive Intelligence) is a virtual AI assistant that provides clinicians with instant access to a patient’s full medical history, summarized insights, and intelligent suggestions. Through natural language queries, doctors can ask Mai for relevant case details, past labs, imaging, medications, diagnoses, and even social determinants ; all in one place.

Outcome:

Accelerated clinical decision-making, improved diagnostic accuracy, and more personalized care 

Pediatric use cases:

None provided

Users:

Users:

1.Primary Care Physicians (PCPs)

Use Mirro for AI-assisted documentation, patient engagement, and adherence prediction.

2.Telehealth Providers

Improve virtual consultations with emotional context analysis and real-time scribing.

3.Specialists (e.g., cardiologists, endocrinologists, dermatologists)

Benefit from structured SOAP notes and patient history summarization across visits.

4.Nurse Practitioners (NPs) & Physician Assistants (PAs)

Use for quick follow-ups, streamlined documentation, and triaging.

5.Mental Health Professionals (Therapists, Psychologists, Psychiatrists)

Gain emotional insights and improve client engagement via empathetic AI.

Description:
  • Digital front door care navigation
  • AI-powered symptom assessments
  • High medical quality prediagnosis
  • Patient education
  • Personalized care navigation
  • Virtual urgent care
  • Virtual primary care 
  • Clinician decision support
  • Population health
Pediatric use cases:

Ada's knowledge and AI includes pediatrics and can advise on a range of symptoms, risk factors and conditions for children and babies from birth [Note: Ada is a medical device intended to be used by people over 16]

Users:

Patients, Members, Users

Clinicians 

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, athena

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Integrations:

Patient portal, Website / public online sources

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

Available to the user via their patient portals puts Ada at the front of the care experience and helps patients navigate complex care system and find appropriate care for their needs. 

Ada integrates into the care team's clinical workflow via their patient's electronic record (i.e. Epic) helps:

  •  Release time to care by saving patients from needing to repeat their story 
  • Prepare physicians ahead of the consultation and be focus their time where it may be most needed. 
  • Support clinicians' decision-making by surfacing symptoms and risk factors that they may not have previously considered in their diagnosis 
Differentiators vs Competitors:

Clinically advanced: Our pursuit of clinical excellence can be seen in the preliminary results from studies that indicate that Ada may be the most accurate and comprehensive symptom assessment.

A trusted and intuitive user experience: Ada’s award-winning design and user interface help users to confidently interact with Ada to understand their symptoms, possible conditions, and next steps.

Rich data capabilities: Our data capabilities can help our clients gain insights into their populations, ranging from developing new products to designing new employee journeys.

Navigation and integration: Care navigation and guidance is customizable to client’s needs, and Ada can integrate seamlessly with existing programs.

Ada’s global reach: Available in 11 languages and 150 countries, Ada is available to over 50 million people and can adapt to local needs.

Keywords

Images

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Videos

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Ada Health - Care Navigation for healthcare.mp4

Downloads

No content provided

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AI symptom assessments and beyond: The guide for health systems

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Company Details

Founded in 2011

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