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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

EMMA™ (Electronic Medical Mobility Assistant) by LIVEMED Health is a next-generation, high-acuity telemedicine cart built to transform inpatient care—especially in hospitals facing staffing shortages or limited specialty access.

Designed by physicians for physicians, EMMA™ combines advanced hardware, real-time connectivity, and integrated AI to enable seamless virtual care delivery right at the bedside.

Key Features:

🔹 High-Definition Video & Audio

Crystal-clear, low-latency audio-visual connection allows for real-time collaboration between onsite staff and remote physicians—ensuring patients receive expert care without delay.

🔹 Integrated Diagnostic Capabilities

EMMA™ supports peripheral medical devices like digital stethoscopes, pulse oximeters, EKGs, and ultrasound probes, enabling remote providers to perform comprehensive assessments.

🔹 AI-Powered Clinical Communication

Natively integrated with Virtualis™, our AI triage and secure messaging platform, EMMA™ helps prioritize nurse-to-physician messages based on patient acuity—so the sickest patients are seen first.

🔹 Hospital-Grade Mobility & Durability

Engineered for daily clinical use, EMMA™ features a sleek yet durable design with locking wheels, height-adjustable screens, and a 360° camera—built to navigate any inpatient environment.

🔹 Rapid Deployment & Zero Learning Curve

EMMA™ is plug-and-play and built for simplicity. Most hospitals go live in under two weeks, and onsite staff can be trained in under an hour.

About LIVEMED Telehealth™:

Redefining the Future of Specialty Care

LIVEMED Telehealth™ is an AI-powered, physician-led health technology company revolutionizing how hospitals access and deliver specialty care. At the intersection of advanced machine learning and real-world clinical workflows, we are solving one of healthcare’s most urgent challenges: real-time access to high-quality specialty physicians—anytime, anywhere.

Our platform combines Virtualis One™, a universal EMR interface that bridges disconnected hospital systems, with Virtualis™, our patent-pending AI-driven communication engine that triages clinical messages based on medical acuity. Together with our tech-enabled multispecialty physician group and telemedicine device network, we’re building a next-generation hospital operating system—one that’s intelligent, agile, and deeply human-centered.

LIVEMED Telehealth™ doesn’t just connect hospitals to specialists—it empowers them to deliver smarter care, reduce unnecessary transfers, improve outcomes, and transform inpatient operations using precision AI.

Product Description:

Modular, yet comprehensive, vCareCommand is the one enterprise cloud-based virtual care platform that can support all virtual care programs. vCareCommand offers zero code configurable web applications that are immediately familiar to users because they conform to your existing workflows; a robust suite of embedded common core collaboration, documentation, management and business intelligence tools; all fully integrated with your EHR and other systems of your choosing.

Built on 30+ years of experience in telehealth by the pioneers in the industry, vCareCommand delivers unparalleled high quality care to patients regardless of where they are. Our platform powers consistent workflows for in-person and remote encounters, ubiquitous access to patient data and imaging, patient engagement across all service lines and full access to business intelligence that supports complex system management.

About ViTel Net:

ViTel Net has been leading virtual care technology innovation for over 30 years. Our robust cloud platform streamlines clinical and operational workflows while providing clinicians access to all relevant patient data, regardless of its source, with a single sign-on. ViTel Net’s “no code” configurable user experience enables the flexibility needed to provide remote care, quickly and cost effectively for any use case. The results – greater efficiency in making informed decisions that lead to better patient experiences and outcomes across the virtual care continuum. For more information, visit www.vitelnet.com

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Enable patients to check in for their virtual visit and access informational or entertaining content while they wait privately for their visit to begin

Add language interpreters, family care givers or additional care team members to any consult with embedded multi-party video conferencing, and increase patient and provider engagement with easy to use secure messaging that includes the ability to share images and documents

Document directly in the EHR or leverage our configurable documentation templates for more flexibility. Either way, our robust EHR integrations make it a seamless experience

24/7 Technical Support

Drive informed decisions and proactively address operational deficiencies with comprehensive telehealth business intelligence that aggregates operational and clinical data across the organization. Leverage robust clinical dashboards to empower providers to efficiently manage virtual care encounters or patient populations

Streamline management of equipment, provider schedules and patient appointments across multiple clinics with multi-dimensional scheduling

Use Cases

Description:

🔹 1. Inpatient Specialty Consults (Medical-Surgical, ICU, Telemetry)

Enable real-time, bedside consultations with remote specialists (e.g., cardiology, neurology, infectious disease, nephrology). Reduces transfer rates and delays in care for hospitals with limited onsite specialty coverage.

🔹 2. Emergency Department Support

Facilitates rapid specialty input for critical ED patients—especially in stroke, chest pain, sepsis, or trauma cases—when timing is everything. EMMA enables remote specialists to assess, guide management, and initiate transfers only when necessary.

🔹 3. Nighttime & Weekend Coverage

Provides hospitals with immediate physician access during off-hours (nights/weekends) when onsite staffing is minimal or non-existent. Supports hospitalists, nocturnists, and cross-coverage teams remotely.

🔹 4. Rural & Critical Access Hospital Support

Closes the care gap by bringing advanced clinical expertise to remote locations where specialists are unavailable. Helps keep care local, avoid unnecessary transfers, and generate new revenue streams for small hospitals.

🔹 5. Post-Acute Care and Swing Bed Programs

Allows for virtual rounding and specialty consults for patients in swing beds or post-acute transitional care, increasing the range of services hospitals can offer and extending length of stay revenue.

🔹 6. Hospital-at-Home Extensions

Used in hybrid care models where EMMA is deployed in satellite units, pop-up hospitals, or home settings under direct supervision of a remote care team.

🔹 7. Training, Supervision, and Second Opinions

Used by attending physicians to supervise advanced practice providers or residents remotely. Also enables peer-to-peer consults and second opinions on complex cases.

🔹 8. Tele-Wound Care

Allow wound care specialists to remotely assess, monitor, and guide bedside teams on complex wound cases. Ideal for facilities without full-time wound care teams—improves healing times and documentation accuracy.

Pediatric use cases:

Pediatric Use Cases for EMMA™

1. Remote Pediatric Specialty Consults

Enable real-time access to pediatric subspecialists (e.g., pediatric neurology, cardiology, infectious disease, pulmonology) in hospitals that lack in-house coverage.

2. Pediatric Emergency Department Support

Facilitate urgent consults with pediatricians or pediatric intensivists during critical ED encounters (e.g., seizures, respiratory distress, trauma), especially in non-children’s hospitals.

3. Pediatric Inpatient Virtual Rounding

Allow remote pediatric hospitalists to conduct daily virtual rounds, follow-ups, and family discussions—reducing gaps in care and improving continuity in lower-volume pediatric units.

4. Neonatal Support (Tele-NICU)

Provide virtual support for newborns in Level I/II nurseries with input from neonatologists or pediatricians. EMMA enables escalation of care decisions without immediate transfer.

5. Pediatric Tele-Wound and Post-Surgical Follow-Up

Use EMMA for remote wound care consults and post-op follow-ups for pediatric patients discharged early or treated in hospitals without pediatric surgery expertise.

6. Parental Communication and Education

Facilitate secure, real-time video calls between remote physicians and caregivers at the bedside. Helps explain diagnoses, treatment plans, or discharge instructions with empathy and clarity.

7. After-Hours Pediatrician Access

Provide nighttime or weekend coverage by remote pediatricians for inpatient or ED settings where 24/7 pediatric presence is unavailable—improving safety and decision-making.

Users:

Primary Users of EMMA™

🔹 Nurses & Bedside Clinical Staff

• Initiate consults directly from the cart

• Use EMMA to connect with remote specialists in real time

• Share live vitals, wound visuals, and patient updates via secure video

• Communicate urgent issues through integrated AI-powered chat (Virtualis™)

🔹 Remote Physicians (Specialists & Hospitalists)

• Conduct virtual exams and consults using EMMA’s high-definition video/audio and diagnostics

• Provide documentation and clinical decisions in real time

• Use the Virtualis™ platform to prioritize cases and respond to nurse messages based on acuity

🔹 Advanced Practice Providers (APPs)

• Use EMMA for remote supervision by attending physicians

• Engage in virtual consults for second opinions or specialist input

• Serve as virtual nocturnists or swing bed care providers when physically off-site

🔹 Clinical Operations & Telemedicine Coordinators

• Monitor usage, support onboarding, and help schedule virtual consults

• Troubleshoot and manage cart logistics across departments

• Serve as EMMA champions to drive adoption

🔹 Hospital IT & Biomedical Engineering Teams

• Support EMMA’s secure network connection and compliance with hospital systems

• Ensure peripheral devices are functioning correctly

• Collaborate with LIVEMED on software updates or integrations

🔹 Patients & Families

• Participate in virtual visits with remote specialists

• Receive real-time clinical decisions without the need for transfer

• Engage in care conversations with off-site physicians (especially for pediatrics or complex cases)

Description:

the vCareCommand platform delivers unparalleled support 

- Behavioral Health

- Neuroloy and Stroke

- Medically Complex Pediatrics

- Maternal Fetal Medicine

- Cardiology

- Population Health

- Infectious Disease 

- First Responder Crisis Care

Pediatric use cases:

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Users:

Academic Medical Centers, Children's Hospitals, Health Systems, Neourology and Stroke Specialties, Cardiology Specialists

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Home health, Behavioral health

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech

Hardware Compatibility:

Not applicable

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

💡 Why EMMA™ Stands Out in EMR/EHR Compatibility

✅ Cost-Effective Without Compromise

EMMA™ bypasses expensive, time-consuming EHR integrations while still delivering enterprise-level care. No interface builds. No IT headaches. Just plug, play, and start treating patients.

⚡ Lightning-Fast Adoption

Unlike solutions that require months of EHR mapping and testing, EMMA™ is live in under 2 weeks. Clinical teams are fully trained in under an hour—saving time, money, and resources.

👣 Compact, Clinical-Ready Design

EMMA™ isn’t just functional—it’s designed for real inpatient environments. With its small footprint, it fits easily into tight hospital rooms without disrupting existing tech or workflows.

🧠 Intuitive & Clinician-Centric

EMMA™ avoids the complexity of embedded EMR interfaces. Instead, it enables remote physicians to access the hospital’s native EMR securely, so they chart exactly where the local team does—keeping documentation streamlined.

🔌 Reliable, Fast, Secure. Zero Integration Downtime.

Because EMMA™ doesn’t rely on direct EHR API integrations, there’s no risk of downtime due to system updates or vendor changes. It’s always on, always connected.

🧬 AI-Powered, Not EMR-Dependent

EMMA™ includes Virtualis™, our built-in AI-driven clinical communication and smart scheduling tool—enhancing workflows without requiring any EMR data exchange.

🌎 Universally Compatible. Truly EHR-Agnostic.

Whether the hospital uses Epic, Cerner, Meditech, CPSI, or another system, EMMA™ works by securely logging into existing hospital EMRs. It mirrors the way physicians already document—no new workflows to learn, no data stored.

Differentiators vs Competitors:

✅ Cost-Effective Without Compromise

EMMA delivers enterprise-grade capabilities at a fraction of the cost of legacy telemedicine systems. No complex setup, no custom integrations, no hidden fees. Just results.

⚡ Lightning-Fast Adoption

Hospitals go live in under 2 weeks, with full onboarding, training, and white-glove support. Onsite staff are up and running with under 1 hour of training—no tech background needed.

👣 Compact, Clinical-Ready Design

EMMA has a low physical footprint, built to navigate tight inpatient rooms, ICUs, and ED bays. It’s durable, hospital-grade, and blends seamlessly into clinical spaces without being intrusive.

🧠 Intuitive & Built for Real-World Use

Designed by clinicians, EMMA feels like part of the care team—not a foreign piece of tech. Simple, clean interface. No login nightmares. No workflow disruption. Just press, connect, and care.

🔌 Reliable.

With always-on connectivity, EMMA is plug-and-play with secure hospital Wi-Fi or ethernet. No complicated maintenance. No reliance on external integrations. It’s reliable when it matters most.

🧬 Fully Integrated with AI Communication & Scheduling

EMMA comes with built-in integration to Virtualis™—our AI-powered clinical communication platform that auto-prioritizes high-acuity messages and routes consults to the right doctor, at the right time.

🌎 Universally Compatible. No EMR Integration Needed.

EMMA works across any EMR via secure remote access. Hospitals don’t need to change their systems—we meet them where they are.

Differentiators vs EHR Functionality:

ViTel Net's no-code patented platform streamlines custom workflows while alleviating the workload for internal IT resources so they can trouble shoot, launch, and scale existing programs. Reducing the need for additional overhead and costly time and financial investments to start from scratch. Built on over 30 years of experience in telehealth our platform powers unparalleled security, reliability, and flexibility so that our clients can get back to delivering quality care. 

Differentiators vs Competitors:

ViTel Net's clients enjoy consistent cost transparency, security, scalability, and configurability with multi-EHR and PACS integration that makes it easy to launch and expand existing programs. 

Our platform uses an industry-first no-code system that gives our clients the flexibility to add, expand, or change workflows to enable virtual care that best matches their brand of care and adapts to their clinical practices. Without surprise fees, unwavering roadmaps, and limited functionality, our clients can launch virtual care at ease today, while planning for tomorrow.

Health Equity

Keywords

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Company Details

Founded in 1990

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