The Lyft Smart on FHIR App allows care teams to schedule directly from within the EHR, get real-time updates, live map, and message with drivers. Great for discharges or outpatient services. 

Accelerating the Future of Patient Logistics. Build and deploy workflow in minutes to any EHR.

Fabric's Intake & Care Guides improves the experiences of both patients and providers by eliminating duplicate tasks, reducing nurse documentation time, and actively engaging and informing patients throughout their visits. Fabric offers Care Guides for patients to reduce no-shows, cancellations, and to fill unused visit blocks, and improves clinical efficiency. 

Patient Guides:

• Streamlines the experiences of patients and providers through real-time updates and reduced documentation time
• Guides and informs patients throughout their visit
• Reduces nurse documentation time
• Collects patient data while patients wait
• Connects patients with Primary Care Providers (PCPs) prior to discharge
• Expedites the ER and urgent visit process
• Provides patients with visibility into visit progress
• Enables convenient scheduling for follow-up appointments

Perioperative Guides

• Enhances the surgery experience by delivering timely information and outlining next steps to patients
• Offers a comprehensive overview of the surgery journey
• Provides next steps, including patient education, preoperative triage, checklists, etc.
• Answers frequently asked questions 
• Sends automated time-release reminders to help patients stay on track
• Shares surgery-related information with family and friends
• Automates pre-surgery triage to assess surgical risk, improving preoperative preparation and enhancing patient safety

Fabric is a health tech company that powers healthcare providers to move faster, work smarter, and deliver better care through its care enablement system. The system offers three solutions: In-Person Care Suite, Virtual Care Suite, and Engagement Suite. 

Leveraging conversational AI and intelligent adaptive interviews, Fabric unifies virtual and in-person care across intake, triage, routing, and treatment while automating workflows for staff. Built by a team of physicians and clinical informaticists, Fabric protocols uphold excellence in care quality while offering omnichannel access for patients. The results enable clinicians to work 2-10 times faster (dependent on setting), decrease call center volume by 15%, and increase utilization of unfilled visit blocks. 

Some of Fabric’s customers include Luminis Health, OSF HealthCare, MUSC Health, and Intermountain. Fabric is backed by Thrive Capital, GV (Google Ventures), Salesforce Ventures, Vast Ventures, BoxGroup, and Atento Capital.

There is no Lyft service for Epic. This is the first of its kind.

VectorCare – Key Differentiators (vs Mōvi, StatCall, Roundtrip)

1. First SMART on FHIR App for Lyft / Patient Logistics

Fully embedded inside Epic, Cerner, and Allscripts.

Launches directly from the patient chart—no separate login or portal.

Auto-populates all patient + encounter data instantly.

2. True “In-EHR” Workflow (Zero App Switching)

Case managers, ED nurses, and social workers stay inside the EHR.

Eliminates manual data entry, cutting scheduling from ~31 minutes to under 1 minute.

Reduces errors and improves compliance documentation.

3. Full-Service Logistics Platform (Beyond Transport)

Coordinates transport + home health + DME + post-acute support in one workflow.

Competitors largely focus on transport only.

4. No-Code Workflow Builder

Hospitals can design custom discharge or service workflows without IT effort.

Hyper-localize by facility, department, or service line.

5. Unified Vendor Network + Rideshare + NEMT

Lyft/Uber + wheelchair + gurney + ambulance vendors, all in the same platform.

Hospitals are not forced into a single NEMT broker model.

6. Real-Time Tracking & Status Inside the EHR

Live GPS, ETAs, on-scene, ride events, alerts — all charted automatically.

Removes the need for phone calls between case managers and vendors.

7. Faster Deployment, Minimal IT Burden

SMART on FHIR + no-code = rapid implementation across entire systems.

Significantly lower IT requirements than traditional NEMT platforms.

8. Designed for Discharge + Throughput Optimization

Focused on bed turnover, ED throughput, and delayed discharge prevention.

Competitors skew toward outpatient NEMT or recurring transport, not inpatient flow.

9. Single Platform for All Service Requests

Transportation, equipment deliveries, home-health visits, and more.

Hospitals reduce tool sprawl and simplify user training.

10. Automatic Documentation + Audit Trail

All ride and service data is written back into the EHR for compliance.

Avoids chart gaps and payer disputes.

Fabric's Intake & Care Guides is powered by Fabric Hybrid AI. Fabric Hybrid AI is a clinical expert system and conversational ai that captures patient data across channels and automated workflows for clinical and administrative staff. Using automated clinical symptom gathering, Hybrid AI generates clinical SOAP notes, treatment plans, visit summaries and more. When applied across 2,000+ unique diagnoses, Hybrid AI automates 99% of administrative burden for staff and makes clinicians 2-10x faster at providing care. Additionally, Hybrid AI offers clinical decision support to providers to uphold the highest levels of care quality. 

Additionally, Fabric's team of expert clinicians builds and maintains our clinical expert system and content in coordination with our Clinical Quality Advisory Council, a team of 14 practicing clinical executives from around the country. Council members perform reviews of Fabric's evidence-based clinical protocols. Additionally, the council supports ongoing quality assurance efforts and helps establish clinical quality best practices for virtual care. The council also guides in-depth studies around the safety, effectiveness, and value of virtual care.

Fabric's Intake & Care Guides is powered by Fabric's Hybrid AI. Hybrid AI is a clinical expert system and conversational AI that captures patient data across channels and automated workflows for clinical and administrative staff. Using automated clinical symptom gathering, Hybrid AI generates clinical SOAP notes, treatment plans, visit summaries and more. When applied across 2,000+ unique diagnoses, Hybrid AI automates 99% of administrative burden for staff and makes clinicians 2-10x faster at providing care. Additionally, Loom offers clinical decision support to providers to uphold the highest levels of care quality.