MyHealthDirect, an Experian company, a leading provider of digital care coordination solutions, partners with many of the nation's largest health systems and health plans to make it easy for people to access healthcare. Our intuitive technology guides consumers to the right care and enables real-time scheduling through any access channel: on the web, in call centers, and in provider offices. Through our consultative services, we bring insights and actionable analytics to our customers, improving outcomes and enhancing the patient experience. Learn more at myhealthdirect.com.

Artera Call-toText and Abandoned Calls

Artera helps improve patient satisfaction by removing the burden for patients to wait on hold and allows them to engage with your staff using a more flexible form of communication.

Artera is a SaaS digital health leader redefining patient communications. Artera is trusted by 800+ healthcare systems and federal agencies to facilitate approximately 2 billion communications annually, reaching 100+ million patients.

The Artera platform integrates across a healthcare organization’s tech stack, EHRs and third-party vendors to unify, simplify and orchestrate digital communications into the patient’s preferred channel (texting, email, IVR, and webchat), in 109+ languages. The Artera impact: more efficient staff, more profitable organizations and a more harmonious patient experience.

Founded in 2015, Artera is based in Santa Barbara, California and has been named a Deloitte Technology Fast 500 company (2021, 2022, 2023, 2024), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years. Artera is a two-time Best in KLAS winner in Patient Outreach.