* Send omni-channel (email, SMS, voice) communication that is customizable, grounded in evidence-based protocols, and aligns with the patient journey. * Alert patients using on-demand messaging with updates such as clinic closure notifications. * Use AI-enabled chat to help patients confirm, cancel, or reschedule appointments without human intervention. * Automate population health outreach to help patients fill gaps in care or schedule needed services. * Enhance online reputation by directing patients to leave reviews online. * Success Story: Client C saw a 3x increase in positive online reviews after implementing survey capabilities.

At Radix Health we believe that patient engagement starts with patient access. Our data-driven solutions align provider supply with patient demand, maximizing existing capacity and reducing delays in care. We help leading medical groups optimize every step of a patient’s appointment journey - from alerting patients to needed care, helping them find the right provider, scheduling an appointment across multiple channels, and engaging with patients until the day of their visit. We take the busy work out of getting patients in the door so providers can focus on the hard work of keeping them healthy. To learn more, please visit www.radixhealth.com

MyChart is a patient portal allowing patients to view test results, physician visits, orders, and medications. Patients can also use MyChart to schedule future appointments and submit medical questions. MyChart comes with accompanying mobile apps and in the future will likely enable physician-patient video chats.

Epic Systems Corporation is a healthcare-focused software company that develops and offers products to improve the health of people. The company’s products are used at community hospitals, academic medical centers, children's organizations, safety net providers, retail clinics, multispecialty groups, integrated delivery networks, rehab centers, and patients’ homes as well as in many other aspects. Epic Systems Corporation was established in 1979 and is based in Verona, Wisconsin.