Bridge is an award-winning enterprise patient engagement solution for healthcare organizations. The platform allows companies to replace their existing EHR’s patient portal, connect multiple health IT systems, consolidate patient engagement tools, and launch a digital front door. Scalable and easy to deploy, the solution is ONC 2015 Edition Certified and available as a client-branded web application and mobile app for Android and iOS. Bridge streamlines the patient experience by automating the entire care journey. Patients are kept engaged with customizable electronic communications, and multi-platform access to health, financial, and appointment information. Features include self-scheduling, health information access, secure patient-provider messaging, mobile intake, bill pay, telemedicine and much more. With a fully-documented and free API, healthcare organizations can easily create their own interfaces, add-on features, and run advanced reports. Founded in 2012 and headquartered in Dallas, Texas, Bridge is trusted by outpatient groups, specialty clinics, hospitals and EHR vendors as their patient engagement solution of choice. Bridge’s suite of products include: Bridge Portal The comprehensive patient portal is the company’s core product and offers secure patient-provider messaging, medical records access, lab results, prescription refill requests,, portal self-registration, two factor authentication, appointment requests and reminders, patient forms, broadcast messaging, proxy accounts, and patient education. Bridge Pay Bridge features advanced online bill pay and financial management tools with deep integration into many of the industry's leading Revenue Cycle Management and Practice Management systems. Advanced integrations with these systems and leading payment gateways allow patients to view their entire financial picture and pay their bill online in a PCI-compliant manner. Bridge Scheduling Bridge supports real-time, self-scheduling for most EHR/PM systems and accommodates custom workflows and complex decision trees. Appointments that cannot be self-scheduled can be routed as appointment requests. Once an appointment is scheduled, appointment reminders can be sent automatically via email, SMS, IVR and/or push notification for appointments made both inside and outside of the portal, even for patients that haven’t registered for a portal account. Bridge Scheduling can be made available directly on a company’s website, through Bridge’s patient portal, or in Bridge’s client-branded mobile app. Bridge Telehealth Bride’s telehealth solution leverages Zoom® for Healthcare and enables organizations to seamlessly connect telehealth into their visit workflow. It also integrates with existing modules like Bridge Intake and Bridge Scheduling to help providers develop automated, custom telehealth workflows across the entire care journey for greater efficiency. Bridge Mobile Healthcare organizations can publish their own, branded iOS/Android mobile app using the same user interface as the Bridge Portal web application, giving patients a unified web/mobile experience. The mobile app offers all the same functionality as the web application, including patient medical records, appointment scheduling, messaging, lab results, patient education, bill pay, and more. Bridge Intake A next-generation patient intake and check-in solution to conveniently capture all the important patient intake information in a single step. The product can be accessed throughout Bridge's patient engagement platform, which includes their patient portal and native mobile app, or via an SMS invitation sent to the patient prior to the visit. Bridge Intake uses a bidirectional interface to send and receive information, potentially from multiple EHRs and PM systems, and exports data to discrete data fields in the EHR/PM systems. Bridge Tasking Centralize patient requests and portal tasks with Bridge’s tasking solution. Similar to a support ticket system, Bridge Tasking is a perfect way to increase business efficiency and offer patients a better experience. Bridge Interface Interface with one or more EHR, PM, RCM, LIS and RIS systems with Bridge’s robust interface engine, Bridge Interface supports all the most popular interface technologies, including FHIR, HL7, REST API, XML, CSV and SFTP-based file interfaces.

Incubated at Providence, one of the nation’s largest health systems, DexCare is a data-driven intelligence company focused on making access to healthcare better for everyone. DexCare’s core offering is a software platform, provided exclusively to health systems, that orchestrates digital demand and health system capacity across all lines of care. 

The platform attracts high-value, commercially-insured consumers by providing a highly discoverable, fully-digitized and unified experience while amplifying health systems’ existing EMR, caregiver and brand investments. The uniqueness of DexCare lies within its intelligent navigation and load balancing across providers, settings, modalities and service lines. DexCare’s data-driven engine allocates, flexes and optimizes resources to best meet both consumer demand and health system business goals. 

DexCare powers the digital engine of leading health systems across the U.S., including Kaiser, Houston Methodist, Mass General Brigham and others. DexCare-powered digital experiences attract 30% more new patients, 85% of whom are commercially insured, capture 8x downstream revenue, generate over 20% per patient encounter in cost savings, and deliver net promoter satisfaction greater than 90%.

End-to-end online/mobile booking, virutal care and at-home transactional platform that supports an access & convenience business model. The platform is built as a consumer-facing technology that is built on modern technology and designed for a 10x better consumer experience. Because it sits above the EMR application, the platform has an integration & service layer which connects the transactional components of the same-day platform with the EMR providing continuity of care.

DexCare makes care options much more discoverable to consumers anywhere they are online. The platform intelligently guides consumers to the safest and best care options, and then connects the resources, people, and facilities, offered by the health system to patients in a way that automatically allocates those resources when and where they’re most productive. 

It guides patients to care options meeting their criteria and books their in-person or virtual appointments in real time. The capacity optimization also generates significant growth and efficiencies for health systems with results such as: a 40% increase in physician capacity through smarter appointment scheduling; a net 30% increase in new patients, the majority of whom are commercially insured; and a resulting eightfold increase in downstream revenue.