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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Referral Management
Referral Management

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Categories

Solutions

Description

Product Description:

Powered by deep EMR integration, to ensure the patient's continuum of care is achieved according to your organization and/or network's unique needs and objectives. Deployed automated to get started with no staff investment or deploy a combination of options based on engagement needs.

About Blockit:

Centralize provider availability and deliver superior scheduling experiences for patients, care teams, and affiliates with Blockit. 

Product Description:

Incubated at Providence, Praia Health orchestrates digital interactions and disconnected point solutions, creating a cohesive experience for consumers spanning both clinical and nonclinical interactions that influence health outcomes. These experiences can be accessed through a single set of account credentials tied to an authenticated user’s personalized profile. Following in the footsteps of other consumer-driven industries, Praia unlocks digital transformation for health systems by managing the heavy lifting and custom integrations required for a frictionless consumer experience. Praia provides health systems with a platform to connect disparate digital programs, services, and tools, allowing them to deliver a more personalized experience, increase conversion rates, and drive system loyalty.

About Praia Health:

Praia Health is the first consumer experience orchestration platform for healthcare, revolutionizing the way health systems engage and retain patients. Incubated at Providence, Praia Health orchestrates digital interactions and disconnected point solutions, creating a cohesive experience for consumers spanning both clinical and nonclinical interactions that influence health outcomes. These experiences can be accessed through a single set of account credentials tied to an authenticated user’s personalized profile. Following in the footsteps of other consumer-driven industries, Praia unlocks digital transformation for health systems by managing the heavy lifting and custom integrations required for a frictionless consumer experience. Praia provides health systems with a platform to connect disparate digital programs, services, and tools, allowing them to deliver a more personalized experience, increase conversion rates, and drive system loyalty.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Build and maintain a comprehensive provider directory to facilitate direct scheduling with Blockit. Integrate with existing provider data management systems or use Blockit as a single source of truth to share data across your network. Search entire network of providers, employed and affiliated, from a single portal. Schedule directly, assign and monitor next steps, and share important referral details.

Offer direct scheduling options directly to patients. Through text message and e-mail notifications allow patients to advocate for themselves and accelerate referral follow-through.

Use Cases

Description:

Referral Management, Call Center, and Consumer Scheduling at Hospitals, Urgent Care, Schools, Physicians Offices, Imaging, Labs, PT, Interventional and Diagnostic Radiology appointments and more.

Pediatric use cases:

Pediatric providers may utilize Blockit to schedule real time appoints, manage referrals, and ensure a seamlessly connected experience for patients and providers.

Users:

None provided

Description:

With over 40 use cases launched or in development, Praia strives to create specific ways consumers needs are met by orchestrating how health is organized specific to people needs. Our categories include:

  • Care Delivery
  • Population Health
  • Access & Navigation
  • Patient Experience
  • Marketing
  • Clinical Trials & Research
  • Health Plan
  • Care at Home
  • Wellness
  • Revenue Cycle
  • New Business Offerings (e.g. Concierge)

Pediatric use cases:

None provided

Users:

Health consumers, patients

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Home health, Behavioral health, Community based organizations, Access +/or revenue cycle, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, NextGen, athena, GE, eClinicalWorks, Other, Allscripts, Meditech

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Integrations:

Patient portal

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner

Hardware Compatibility:

Not applicable

Client Types

Differentiators

Differentiators vs EHR Functionality:

The benefit of using the Blockit connector platform is the flexibility. Your organization is unique. You likely have multiple EMR and Practice Management technologies that would work just fine if they could just work better together and have just a few more simple but so important features. ​So whether you only need our robust, but simple-to-deploy API* capabilities, or all Blockit modules, your organization will get the most out of your entire technology infrastructure. ​Think of Blockit as as the long lost key that finally unlocks the power of your existing technology and enables the pleasure of reduced administration and increased patient satisfaction. You have all these working technologies, amazing people and established processes in place. But you need it all to perform better, less manual and more enjoyable. Now you can make it happen with Blockit.

Differentiators vs Competitors:

Blockit is the only a connector platform solution, purpose-built for healthcare providers and their patients to finally improve the care navigation achieve value in their experiences and results including: Higher patient show rates | Fewer readmissions | Positive patient satisfaction trends | Quantifiable meaningful growth worth quantifying | Leverage in payer negotiations Your patients and your people experience seamless, fluid interactions, together, powered by the right Blockit solution that makes your care network truly connected. Value is finally attainable. Using deep integration technologies, Blockit seamlessly integrates with dozens of EMR and ancillary platforms. And take heart, Blockit can successfully be fully integrated within 15 days.

Differentiators vs EHR Functionality:
  • Patient portals focus only on EMR-based interactions, while over 50% of a consumer’s journey happens outside the EMR. Praia connects and activates services across and beyond the EMR, giving consumers one seamless digital entry point to everything your health system offers.
  • Patient portals don’t leverage non-clinical data (like interests, preferences, behavior, social needs) to tailor the consumer experience. Praia’s consumer profile and orchestration layer use clinical and non-clinical data to personalize content, offers, and services in real time for a true “n of 1” experience.
  • Patient portals make it costly and complex to integrate 3rd-party tools like virtual visits, bill pay, or community resources. Praia offers a plug-and-play integration framework that reduces IT lift, accelerates deployment/use cases, minimizes costs, and unifies third-party tools into the experience.
  • Patient portals do not allow health systems to customize their portal instance beyond the front-end user experience. All portal users see the same static experience — regardless of who they are or what they need. Praia delivers dynamic, personalized experiences based on user identity, behavior, and context, so the right people see the right content, services, and calls to action at the right time.
  • Patient portals control identity and do not allow for federated ID across systems or digital touchpoints. Praia acts as the identity layer across your digital ecosystem, giving you control over login, data federation, and cross-channel personalization — while still integrating seamlessly with the EMR.
  • Patient portals ds not easily share data or functionality with other digital platforms. Praia acts as a unifying layer across the digital front door, coordinating identity, data, and design across EMR and non-EMR systems for a seamless experience.
  • Patient portals are built for access, not activation. They don’t drive transactions, loyalty, or strategic growth. Praia transforms your digital front door into a strategic growth channel, increasing conversion, retention, and revenue by orchestrating the right experiences at the right time.
Differentiators vs Competitors:
  • The first and only consumer experience platform built within a health system and proven with millions of patients in a short 3 years.
  • The only platform that gives a full view of how a consumer interacts with a health system before, during, and in between visits. (We have the patents and data to prove it.)
  • The most frictionless consumer experience in healthcare, creating greater value across all of your patient facing tools.
  • The most cost effective and efficient orchestration platform to deploy new use cases and point solutions.

Keywords

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Orchestrating Consumer Experiences

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Company Details

Founded in 2016

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