When they need care, healthcare consumers want the same kind of convenience, choice, and engagement they get from retail and other interactions. Give them what they want while directing them to the right provider and venue of care, at the right time. Our patient scheduling system helps you attract new patients, retain existing ones, fill schedules, and improve access to care in the venues and communication channels that consumers want and need.

Stericycle Communication Solutions is one of North America’s top providers of patient engagement solutions for the healthcare industry. By combining a human touch with our innovative technology solutions, we deliver meaningful improvements in patient experience, satisfaction, and health outcomes, while reducing your costs and improving profitability. We bring 30 years of healthcare customer experience, compliance, and proven success. More than 200 clients rely on our patient engagement platform—the most comprehensive in the industry—to solve complex challenges to patient access, action, and adherence.

Artera Call-toText and Abandoned Calls

Artera helps improve patient satisfaction by removing the burden for patients to wait on hold and allows them to engage with your staff using a more flexible form of communication.

Artera is a SaaS digital health leader redefining patient communications. Artera is trusted by 800+ healthcare systems and federal agencies to facilitate approximately 2 billion communications annually, reaching 100+ million patients.

The Artera platform integrates across a healthcare organization’s tech stack, EHRs and third-party vendors to unify, simplify and orchestrate digital communications into the patient’s preferred channel (texting, email, IVR, and webchat), in 109+ languages. The Artera impact: more efficient staff, more profitable organizations and a more harmonious patient experience.

Founded in 2015, Artera is based in Santa Barbara, California and has been named a Deloitte Technology Fast 500 company (2021, 2022, 2023), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years. Artera is a two-time Best in KLAS winner in Patient Outreach.