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Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Post Engagement Communication
Post Engagement Communication

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Categories

Solutions

Description

Product Description:
Mend 2-Way Secure Messaging can be used to conduct messaging visits, real-time messaging, or asynchronous conversations. When a new message arrives, users are alerted via text and email. Staff and providers are in full control of when conversations are started and stopped. Accenture reports that 69% of patients want to communicate with their provider through secure email. Mend messaging visits can be gated by a flat cash pay fee and allow patients to ask questions, request prescription refills, or get care for minor issues in a HIPAA compliant, ease-to-use experience. Simply set a flat fee commensurate to a co-pay amount. Mend can allow patients to start a two way secure messaging visit after answering triage questions and submitting a successful payment. 2-way secure messaging is great for ad-hoc digital workflows like sending a doctor’s note to a patient. Messages can be sent to groups or individuals and can include documents or images.
About Mend:

Mend is an enterprise patient engagement platform that offers easy patient intake & communications, custom in-office and virtual care workflows, and seamless telehealth - optimized with AI.

Product Description:

Efficient, personalized, and HIPPA compliant patient engagements drive better outcomes without demanding more staff resources. Valuable tips and critical follow up reminders are handled for you while enhancing patient satisfaction. This time saving, closed-loop approach lets clinics thrive now and into the future.

Stronger Patient Connections & Treatment Adherance

Foster stronger patient connections by delivering personalized reminders and valuable treatment and appointment information, enhancing communication and cooperation in health management.

Elevate care by managing out-of-bound patients. AdviNOW's dynamic AI recognizes and escalates patients who may be at risk given patient engagement feedback.

Acute Care Communication

Engage with patient post-visit to see if they are feeling better. Collect patient care compliance information and automatically schedule follow visits when medically necessary.

Chronic Care Communication

Automatically send patient reminders for chronic condition management. AI managed medication adherance, measurements, labs, and other remote patient information closes the loop in chronic care management.

Elevate Reputation

Submit post-visit surveys to the patient making it easy for happy patients to give Google, Yelp, etc reviews, leading to enhanced clinic reputation and more patients.

About AdviNOW Medical:

AdviNOW Medical is the first complete automated journey platform to seamlessly navigate all aspects of the patient encounter. 

AdviNOW removes friction points between the patient, clinic, payer, and provider through its following solutions:

  • Digital Front Door
  • AI Data Collection and Triage 
  • Decision Support and Scribe
  • Post Patient Engagement
  • Medical Measurement Guidance

The result of our solutions is automated care coordination, exact and personal consistency of care with gaps closure, increased patient throughput and reduced patient wait times.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

Urgent Care

Primary Care

Specialty

Hosptal Systems

FQHC's

Independent

Any Other healthcare Facility

Pediatric use cases:

Digital Front Door

AI Triage

Decision and Coding Support

Scribe 

Post-encounter engagement 

Users:

Front desk staff, physicians, medical assistants, patients, hospitals, clinics 

EHR Integrations

Integrations:

Behavioral health

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed

Hardware Compatibility:

Mobile / Tablet (web optimized)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Allscripts/Eclipsys, athena, eClinicalWorks, NextGen, Allscripts, Athenahealth, Meditech, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

More than just static, fixed appointment reminders, AdviNOW automatically shares valuable tips and critical follow up reminders while enhancing patient satisfaction. This dynamic, time saving, closed-loop approach lets clinics thrive now and into the future.

Utilizing automated AI driven text messages, AdviNOW not only closes the loop, but builds a continuous thread of care and communication between clinics and patients, ensuring a consistent, accessible, and supportive healthcare experience. 

Differentiators vs Competitors:

More than just static, fixed appointment reminders, AdviNOW automatically shares valuable tips and critical follow up reminders while enhancing patient satisfaction. This dynamic, time saving, closed-loop approach lets clinics thrive now and into the future.

Utilizing automated AI driven text messages, AdviNOW not only closes the loop, but builds a continuous thread of care and communication between clinics and patients, ensuring a consistent, accessible, and supportive healthcare experience. 

Keywords

Images

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Videos

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Downloads

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Company Details

Founded in 2014

Founded in 2016

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