Efficient, personalized, and HIPPA compliant patient engagements drive better outcomes without demanding more staff resources. Valuable tips and critical follow up reminders are handled for you while enhancing patient satisfaction. This time saving, closed-loop approach lets clinics thrive now and into the future.

Stronger Patient Connections & Treatment Adherance

Foster stronger patient connections by delivering personalized reminders and valuable treatment and appointment information, enhancing communication and cooperation in health management.

Elevate care by managing out-of-bound patients. AdviNOW's dynamic AI recognizes and escalates patients who may be at risk given patient engagement feedback.

Acute Care Communication

Engage with patient post-visit to see if they are feeling better. Collect patient care compliance information and automatically schedule follow visits when medically necessary.

Chronic Care Communication

Automatically send patient reminders for chronic condition management. AI managed medication adherance, measurements, labs, and other remote patient information closes the loop in chronic care management.

Elevate Reputation

Submit post-visit surveys to the patient making it easy for happy patients to give Google, Yelp, etc reviews, leading to enhanced clinic reputation and more patients.

AdviNOW Medical is the first complete automated journey platform to seamlessly navigate all aspects of the patient encounter. 

AdviNOW removes friction points between the patient, clinic, payer, and provider through its following solutions:

• Digital Front Door
• AI Data Collection and Triage 
• Decision Support and Scribe
• Post Patient Engagement
• Medical Measurement Guidance

The result of our solutions is automated care coordination, exact and personal consistency of care with gaps closure, increased patient throughput and reduced patient wait times.

Automatic, customized reminders integrated with your EHR schedule get more patients in the door and reduce no-shows. Reminders are available in 20+ languages. From reminders, patients can complete forms, schedule appointments, and more.

Luma was founded on the idea that healthcare should work better for all patients. Instead of a disconnected experience, where patients are forced to be their own healthcare advocates and provider teams struggle to reach their patients, every point along the care journey should be simple, seamless, and effective. 

Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrating all the steps in the patient journey, along with all the operational workflows and processes in the healthcare ecosystem.

Headquartered in San Francisco, Luma serves more than 650 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 35 million patients.

More than just static, fixed appointment reminders, AdviNOW automatically shares valuable tips and critical follow up reminders while enhancing patient satisfaction. This dynamic, time saving, closed-loop approach lets clinics thrive now and into the future.

Utilizing automated AI driven text messages, AdviNOW not only closes the loop, but builds a continuous thread of care and communication between clinics and patients, ensuring a consistent, accessible, and supportive healthcare experience. 

More than just static, fixed appointment reminders, AdviNOW automatically shares valuable tips and critical follow up reminders while enhancing patient satisfaction. This dynamic, time saving, closed-loop approach lets clinics thrive now and into the future.

Utilizing automated AI driven text messages, AdviNOW not only closes the loop, but builds a continuous thread of care and communication between clinics and patients, ensuring a consistent, accessible, and supportive healthcare experience. 

Luma's deep integration, breadth of market-leading platform solutions, and connection across a healthcare organization's tech stack makes next steps delivered to patients and staff more informed and actionable, differentiating our platform from patient engagement and experience vendors.

Luma customers report reducing phone calls and wait times by half, yet seeing record numbers of patients. Since 2020, HIPAA-compliant messaging between patients and providers on the Luma platform has increased by 50%. And most importantly, this increased ability to collaborate on next steps powers better clinical care. At FQHC Alexander Valley Healthcare, Luma reached 15% more Spanish-speaking patients and brought 38% more attributed patients in for care. Organizations using Luma report up to an 80% referral conversion rate, with patients receiving critical specialty care within days rather than weeks.