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Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Patients demand easier access to healthcare: digital tools to find doctors and locations, schedule appointments, complete intake forms, pay bills – supported by frictionless access to live conversations when needed.

Supported by natural language processing, Orbita Patient Access and Acquisition is trained to understand the words and phrases patients naturally use. It triggers thoughtful dialogs to pose questions, probe for details and home in on precise information patients seek. In addition, it can detect urgent issues and reroute the conversation – a patient seeking information about emerging severe chest pain can be directed to the nearest ED location, for example.

Orbita’s enhanced conversational approach navigates patients through as many as 30 factors and conversational variables. Due to the hyper-personalized and intentional dialogs, patients rarely abandon the interaction – prompting action like scheduling appointments and completing paperwork.

  • Prevent patient leakage with enhanced experiences on par with other industries
  • Capture revenue with tools that drive patient interactions with healthcare information and services more quickly
  • Streamline operations with automated workflows that alleviate workforce burden
About Orbita Inc.:

Orbita is the connective tissue across healthcare communication systems for seamless and personalized patient interactions. We partner with healthcare and life science organizations to implement smart virtual assistants, powered by conversational AI, that engage patients across web, text and voice channels. Our solutions – which meet critical privacy and security standards – help organizations improve operational efficiency by automating workflows as they face the challenges of labor shortages, while also capturing revenue generated by routine, chronic and preventative care.

Product Description:

Sanctuary Health is a leading provider of studio-grade, masterclass-style healthcare educational content. Our videos are meticulously crafted to deliver a premium learning experience that engages and empowers patients to manage their health effectively. Our content is highly flexible and can be tailored to fit within a standardized care journey, prescribed by a physician, or delivered at the patient’s convenience. With our mobile-optimized and highly customizable format, patients can easily access our videos on any device, in any language, and at any time. Our solution is designed to help healthcare providers improve patient outcomes and reduce costs by delivering high-quality, personalized patient education.

About Sanctuary Health:

None provided

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Our content is checked by physicians, edited by the on-screen physician and signed off by our chief clinical advisor. The tone is non-prescriptive, for any references to medicine findings, we flag internally for an annual review to re-shoot where appropriate.

We supply in various formats (portrait, landscape), with different language dubs, subtitles, we can supply transcripts - many episodes contain visual animations. Interface is via Cloudinary, or stitched into what the existing education content tool uses.

The content architecture is designed for a provider to display content hyper-relevant to the user (language preference, orientation, gender, the condition, stage of condition)

We aim for an 8th grade reading age before a script is approved for production. It is designed to support shared decision-making & educate patients of all demographic ranges.

A GraphQL API with content hosted on Cloudinary can display content to any platform without restriction or much development work. We can also supply raw file formats to upload into existing content tools, or patient engagement products.

Use Cases

Description:

Q&A for patients​

Symptom checking​

Find providers & locations

COVID knowledgebase & screener

Pediatric use cases:

Pediatric symptom checker, find pediatricians

Users:

Hospitals & health systems, medical groups 

Description:

Problem: Healthcare providers speak with us when existing ways to improve patient outcomes, education and engagement aren't performing. The overall objectives are:

  • Reduce readmission rates for mild to moderate patients with chronic diseases
  • Increase ennrolment or engagement with patient populations
  • Reduce no-show rate inbetween recurring scheduled visits for certain care types
  • Reduce mental health comorbidities surrounding chronic conditions
  • Improve health literacy levels
  • Reducing nonaderance

Solution: A wide range of provider organzations adopt our platform, which offers a comprehensive library of patient education materials on managing chronic conditions, including interactive video, bitesize videos, built specifically on a nano-learning model for the purpose of equity, low literacy level and information retention.

A provider licenses our platform and either integrates it into their pre-existing patient education program, directly surfaces it via a patient portal, delivers via SMS or provides access via a whitelabel platform

Patients receive access to high-quality educational resources that help them better understand their condition and how to manage it. This leads to improved patient engagement and adherence to treatment plans.

Overall, our patient education platform provides healthcare providers with a valuable tool to improve patient outcomes, engagement and satisfaction while also demonstrating success in meeting performance metrics. We're mostly attractive to risk-bearing entities, as we tie projects to tangible metrics that matter.

Pediatric use cases:

None provided

Users:
  1. ACOs
  2. Ambulatory services
  3. Digital health care providers (incl. Telehealth)
  4. Telepsychiatry platforms
  5. Health systems
  6. Digital payer platforms, TPAs, employee benefits portals

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Would prefer not to disclose

Hardware Compatibility:

Mobile / Tablet (native app), Mobile / Tablet (web optimized), Desktop, Other

Integrations:

Patient portal, Pop health platform, Website / public online sources

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Would prefer not to disclose

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:
  • Blank canvas integration strategy with very low barriers
  • No PHI data received, collected or stored
  • Architecture designed for a multi-use case: fee isn't for one place, fee would include video branding, whitelabel platform, via SMS outreach, sent via EHR etc.
Differentiators vs Competitors:
  • The only video-first production heavy provider
  • All on-screen delivery is via a licensed clinician, typically a board-certified specialty physician
  • Raw file format possible
  • Tied licensing contracts to performance of tangible metrics, not just engagement
  • *subjective* the most invested and premium cinematic content experience available on the market, shot with, curated with and approved by physicians.

Keywords

Images

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Videos

No videos provided

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Downloads

No content provided

Alternatives

Company Details

Founded in 2015

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