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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
MayaMD
MayaMD

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Categories

Solutions

Description

Product Description:

Embrace value-based healthcare with MayaMD’s predictive, personalized and preventative care platform powered by AI. Our full array of AI digital solutions help providers simplify and automate any patient journey and clinical pathway saving staff time, improving clinical decisions and patient satisfaction.

About MayaMD:

None provided

Product Description:

Infermedica develops a Medical Guidance Platform that enables AI-driven early symptoms assessment, digital triage, and optimized care navigation. At the core of Infermedica’s technologies are its Medical Knowledge Base, Inference Engine and API gateway.

Infermedica’s technologies can be used by healthcare providers, insurers, telemedicine companies, employers, pharma, technology providers, and governments to minimize inappropriate use of medical services, improve patient navigation, and user satisfaction. 

Symptom checking, intake and follow-up features provided by Infermedica’s can be implemented on webpages, mobile apps, patient portals, chatbots, voice agents, call centers, and others. It is possible through API, and our ready-to-use solutions.

Infermedica’s Triage, Intake and Follow-up are suitable for adult and pediatric medical cases.

Patient safety is the main focus of physicians, engineers, and scientists working, side-by-side, at Infermedica. The algorithms use dynamic interview scenarios to calculate the lists of the possible conditions. They analyze the common language, verify combinations of symptoms, and calculate the most probable conditions. Infermedica’s Medical Guidance Platform is certified Class IIb Medical Devices in the EU and compliant with HIPAA and GDPR standards. 

You can also check out Symptomate, our consumer-facing symptom checker. Available for free use on both mobile and web at symptomate.com.

About Infermedica:

Infermedica is a leading digital health company, specializing in AI-powered solutions for early symptoms assessment, digital triage and care navigation. Through its technology healthcare organizations can introduce solutions for symptoms checking, patient intake, follow-up, call center support and more. Infermedica’s Medical Guidance Platform is a Class IIb Medical Device under the MDR in the European Union, and is developed with the highest standards of quality and data protection, compliant with ISO, HIPAA, GDPR, SOC2.

Infermedica has been adeptly interweaving cutting edge technologies, including AI, LLMs, and NLP, with the proven Medical Knowledge and Inference Engine that lies in the core of its technologies. Those technologies can be accessed through various touchpoints, including web, mobile, call centers, voice agents and chat bots. Infermedica’s solutions achieve 94% of accuracy. 

Infermedica is continuously working on the development of engaging and empathetic solutions, such as agentic AI, that bring medical benefits with full transparency of the underlying medical reasoning and data processing.

Infermedica is used by over 100 healthcare organizations in over 30 countries, including leaders like Allianz Partners, Médis, Microsoft, Teladoc Health, and Sana Kliniken. It is available over 20 languages, and has completed more than 23 million successful health checks to date. 

Infermedica also provides Symptomate, a symptom checker free for individuals wishing to better understand their symptoms.

To learn more, visit www.infermedica.com 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Infermedica integrates with other systems, such as EHRs or call center systems, enabling the use of stored data to pre-fill symptom checks and send results to improve data completion rates.

Infermedica provides full transparency of the medical interview. Additionally it offers analytic dashboards that summarize tool usage, present symptom and condition prevalence, gather user reviews, and more.

Infermedica's core function is digital triage. It analyzes reported symptoms, asks relevant questions, and calculates appropriate triage levels. This tool is multilingual, integrates with other systems, and is white-labeled.

While calculating triage levels, Infermedica collects data that can be used to direct users to appropriate care options within provider services.

Infermedica's core function is digital triage. It analyzes reported symptoms, asks relevant questions, and calculates appropriate triage levels. This tool is multilingual, integrates with other systems, and is white-labeled.

One of our features allows to recommend care types, both specialist type and visit type, which are adjusted to triage level of users.

Users identified with a low triage levels can access our data based of educational articles supporting their self-care at home.

All our solutions can be integrated with external systems, like EHRs or call center, through our FHIR and HL7-based integration tool.

Medical Guidance Platform and its modules are certified as Class IIb medical devices under the MDR in the EU. It also complies with HIPAA, GDPR and other regulations important in the healthcare sector.

Infermedica works on GenAI interfaces, providing seamless and engaging, human-like interactions through chatbots and voice agents.

Use Cases

Description:

AI HEALTH ASSISTANT

From symptoms to triage in less than a minute

Tell Maya your symptoms, answer her questions and get personalized healthcare insights with recommended next steps in under a minute.

Check symptoms in less than a minute

Explain your symptoms and answer Maya’s questions through normal conversation while she processes countless combinations of symptoms, physical signs, past medical history and more.

  • Robust Clinical Algorithms Built on Medical Knowledge Database
  • 94% Triage Accuracy
  • Suggests appropriate labs, physical signs, triage & more

Fewer unnecessary visits

By combining the power of AI with the best medical expertise of physicians, Maya provides unparalleled access to care anytime and anywhere, limiting the chance of unnecessary visits to the doctor.

  • Instant access to questions about symptoms
  • Relevant medical information in an easy-to-understand format
  • Sound insight so you can get back to enjoying life

Powerful clinical decision support tools

Maya automatically sends physicians a detailed patient note prior to their visit with valuable, time-saving information like documented medical history, chief complaint, differential diagnosis, and recommended labs, physical signs and radiology.

  • Faster, more productive visits
  • Reduce errors and improve accuracy
  • Built by doctors for doctors

PATIENT ENGAGEMENT

MayaMD can help you improve and automate your patient journeys, clinical pathways and more. From digital front doors, to surgery communication and any pathway, we create smooth solutions that reduce admin burden, improve consistency of care and increase patient satisfaction.

Give patients the best healthcare technology available

By proactively engaging patients and streamlining the process to follow through with next steps, Maya makes getting quality care easier than ever.

  • On-demand answers to medical questions
  • Patient education materials for critical health literacy
  • Proactive treatment, medication and appointment reminders

Engage patients through conversation

Maya’s conversational interface allows patients to interact with her via audio or text, providing a more natural-feeling and accessible way to receive care.

  • Interact with Maya via digital human or text-based chatbot
  • Explain symptoms and answer Maya’s questions through normal conversation

The right care every step of the patient journey

Built upon an extensive library of evidence-based medical knowledge, MayaMD can automate any clinical pathway to help your staff operate at their best.

  • Save admin time and reduce staff burnout
  • We can customize MayaMD with your clinical pathways
  • Improve your team's operational quality with more consistency of care

MAYAMD RPM

Most remote patient monitoring vendors are simply underperforming. Why? Low compliance rates. MayaMD approaches RPM with an optimal structure that’s proven effective. We combine our state of the art AI-powered engagement platform with a team-based architecture to ensure the best return.

Empower patients with access to care anytime, anywhere

  • Easy to use patient app
  • Engaging conversational interface
  • Medication and treatment reminders
  • Customized educational content

Improve patient satisfaction without straining your staff

  • Reduce readmissions and unnecessary visits
  • More efficient use of clinical resources 
  • Easy setup and integration
  • Web-based admin portal with real-time patient data
  • Our team of medical assistants manage patients for you

Pediatric use cases:

None provided

Users:

Not specified

Description:

Most common use cases:

  • Providing patients with 24/7 care navigation
  • Connecting patients with variety of resources and services
  • Improving utilization of care at right levels    
  • Increased adoption of digital health services
  • Supporting call center nurses and agents
  • Providing new, valuable data to EHR
  • Equipping physicians with up-to-date insights
  • Generating more time for patients who actually visit
  • Access to unique data that drives optimization
  • Easy integration to other systems and multi-agentic solutions
  • Access to certified medical technologies

Infermedica offers ready-to-use modules for the most common use cases: 

  • Infermedica Triage for patients preliminary assessment and navidation;
  • Infermedica Intake for pre-visit patient intake and medical history collection.
  • Infermedica Follow-up for re-engagement and symproms verification over time.
Pediatric use cases:

All Infermedica products can be available for pediatrics population. In this case the company provides a rich databases of medical concepts for patients between 0 and 18 years old, that can be used by parents and caregivers to assess symptoms of chilndren.

Pediatrics has additional features, like body models of children, 3rd person question mode, and instructions that supports caregives during the interview.

Users:

Infermedica's tools are designed to support patients, caregivers, healthcare workers, nurses, call center agents, and healthcare managers. 

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Ambulatory EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Other, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

Infermedica enriches EHRs by integrating data from its symptom checking and triage functionalities. This ensures more complete, up-to-date, and readily accessible health records for medical professionals.

Furthermore, it streamlines documentation workflows through AI-powered note generation, minimizing administrative tasks while accurately capturing essential patient details for direct EHR integration. It also strengthens clinical decision-making by delivering comprehensive pre-appointment patient insights, encompassing symptoms, risk factors, probable conditions, and recommended care pathways.

Differentiators vs Competitors:
  • 23,000,000 health checkups completed
  • 94% of engine accuracy
  • available in 24 languages
  • available via API and iframe
  • 140.000+ hours of physician's work

Health Equity

Keywords

Images

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Infermedica's solutions are build to support patients and medical staff.

Videos

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Infermedica's platform in a glimpse

Downloads

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Infermedica Triage

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Company Details

Founded in 2012

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