With Amenities Health, health systems can quickly deploy fully managed, end-to-end, digital-first virtual concierge membership solutions that transform patient engagement and drive revenue growth. Our solutions ensure success at every stage and include the following:

• Membership Strategy: Strategic consulting to define objectives, identify opportunities, and create a roadmap for enhancing digital membership capabilities.
• Virtual Care+ Memberships: Premium virtual care services, including concierge primary care, 24/7 urgent care, specialist e-consults, and wellness programs, fully managed by Amenities Health and delivered under your brand.
• The Membership Platform: A white-labeled web and mobile platform for seamless scheduling for both individuals and family members, appointment management, lab results viewing, secure messaging with providers, and easy integration of visit data to ensure smooth handoffs between virtual care and health system specialists.

By offering a fully managed membership solution integrating strategy, virtual care services, marketing, and a powerful platform, Amenities empowers health systems to strengthen patient loyalty, drive growth, and transform the patient experience—without the operational burden or capital investment typically required.

Amenities Health empowers health systems to quickly launch a fully branded, virtual concierge membership offering with no operational/IT lift. Our full turnkey virtual concierge membership platform, providing both tech and services, enables you to deliver high-touch, high-volume care that drives in-network utilization, generates revenue, and scales effortlessly - all under your brand.

As patients demand more - same-day access, personalized care, and convenience - Amenities Health helps you meet these critical healthcare imperatives. We provide seamless patient access all white-labeled, offering a frictionless experience that includes same-day care, specialty eConsults, 24/7 virtual urgent care, and more. Our fully managed solutions ensure that your brand shines while we handle the operational complexity.

Through tailored membership strategies, we leverage local insights to create go-to-market plans that attract insured patients, generate sustainable revenue, and strengthen brand loyalty. Our solutions empower health systems to grow their reach, retain patients, create new, high-margin revenue streams and boost in-network utilization.

Offering the only true turnkey virtual concierge membership platform in the market, we provide the tech and services that deliver the amenities your patients deserve - effortlessly executed under your brand.

Fabric's Intake & Care Guides improves the experiences of both patients and providers by eliminating duplicate tasks, reducing nurse documentation time, and actively engaging and informing patients throughout their visits. Fabric offers Care Guides for patients to reduce no-shows, cancellations, and to fill unused visit blocks, and improves clinical efficiency. 

Patient Guides:

• Streamlines the experiences of patients and providers through real-time updates and reduced documentation time
• Guides and informs patients throughout their visit
• Reduces nurse documentation time
• Collects patient data while patients wait
• Connects patients with Primary Care Providers (PCPs) prior to discharge
• Expedites the ER and urgent visit process
• Provides patients with visibility into visit progress
• Enables convenient scheduling for follow-up appointments

Perioperative Guides

• Enhances the surgery experience by delivering timely information and outlining next steps to patients
• Offers a comprehensive overview of the surgery journey
• Provides next steps, including patient education, preoperative triage, checklists, etc.
• Answers frequently asked questions 
• Sends automated time-release reminders to help patients stay on track
• Shares surgery-related information with family and friends
• Automates pre-surgery triage to assess surgical risk, improving preoperative preparation and enhancing patient safety

Fabric is a health tech company that powers healthcare providers to move faster, work smarter, and deliver better care through its care enablement system. The system offers three solutions: In-Person Care Suite, Virtual Care Suite, and Engagement Suite. 

Leveraging conversational AI and intelligent adaptive interviews, Fabric unifies virtual and in-person care across intake, triage, routing, and treatment while automating workflows for staff. Built by a team of physicians and clinical informaticists, Fabric protocols uphold excellence in care quality while offering omnichannel access for patients. The results enable clinicians to work 2-10 times faster (dependent on setting), decrease call center volume by 15%, and increase utilization of unfilled visit blocks. 

Some of Fabric’s customers include Luminis Health, OSF HealthCare, MUSC Health, and Intermountain. Fabric is backed by Thrive Capital, GV (Google Ventures), Salesforce Ventures, Vast Ventures, BoxGroup, and Atento Capital.

Amenities Health’s solutions are designed to work in harmony with EHR systems, ensuring efficient data management and seamless transitions of patient care, all while providing a modern, consumer-friendly experience for patients and their families.

1. Seamless Care Operations and Data Sharing: We manage membership care operations and securely share visit summaries and lab results with your EHR, ensuring continuity and consistent branding. This approach improves care coordination and data accessibility.
2. Family Member Access and Scheduling: Our platform allows patients to manage their own care and seamlessly register and schedule appointments for their family members. This feature ensures a comprehensive and convenient care experience while facilitating easy integration with EHR systems for accurate patient records and scheduling.
3. The Membership Platform: Our platform streamlines the registration process for both individuals and their families, with a user-friendly interface designed to align with modern consumer expectations. The platform includes a seamless paywall and integrates with EHR systems, ensuring that patient information is captured efficiently and securely, simplifying the onboarding process.

1. Membership Engagement Strategy: Amenities provides strategic consulting to define clear objectives, identify opportunities, and craft a roadmap to enhance digital membership offerings, ensuring alignment with health system and patient demographics.
2. Rapid, Turnkey Implementation: We can deploy a turnkey, end-to-end membership solution with minimal IT and operational lift and without heavy capital investments. 
3. Comprehensive Virtual-First Care: Premium virtual care services—including concierge primary care, 24/7 urgent care, specialist e-consults, and wellness programs—fully managed by Amenities Health and our network of high-quality providers, delivered under your brand.
4. White-Labeled Technology Platform: Custom-branded web and mobile experiences that provide modern, consumer-grade user interfaces to enhance patient loyalty and brand differentiation.
5. Family Member Access and Scheduling: Our platform allows patients to manage their own care and schedule and manage appointments for their family members, ensuring a comprehensive and convenient care experience for the whole family.
6. Seamless Care Operations and Data Sharing: We manage the membership care operations and securely share visit summaries and lab results with your EHR, ensuring continuity and consistent branding.
7. Financial Predictability and High Margins: Generate recurring revenue and strong margin growth through our 50:50 revenue split model, ensuring financial stability and predictable recurring revenue.
8. Membership Growth Services: To ensure success, we provide data-driven Go-to-Market strategies, a white-labled membership site, paid advertising, SEO, and lead generation to drive targeted member acquisition and retention.
9. High Patient Engagement and Retention: High Patient Engagement and Retention: Our solutions focus on significantly reducing patient leakage and building loyalty through membership growth services, high-value virtual care offerings, and a modern digital experience that makes access to care easier and more convenient for individuals and their families.
10. Scalable Solutions: Easily expand to meet growing patient demand, supporting sustainable growth without adding operational strain or requiring significant capital investment.

Fabric's Intake & Care Guides is powered by Fabric Hybrid AI. Fabric Hybrid AI is a clinical expert system and conversational ai that captures patient data across channels and automated workflows for clinical and administrative staff. Using automated clinical symptom gathering, Hybrid AI generates clinical SOAP notes, treatment plans, visit summaries and more. When applied across 2,000+ unique diagnoses, Hybrid AI automates 99% of administrative burden for staff and makes clinicians 2-10x faster at providing care. Additionally, Hybrid AI offers clinical decision support to providers to uphold the highest levels of care quality. 

Additionally, Fabric's team of expert clinicians builds and maintains our clinical expert system and content in coordination with our Clinical Quality Advisory Council, a team of 14 practicing clinical executives from around the country. Council members perform reviews of Fabric's evidence-based clinical protocols. Additionally, the council supports ongoing quality assurance efforts and helps establish clinical quality best practices for virtual care. The council also guides in-depth studies around the safety, effectiveness, and value of virtual care.

Fabric's Intake & Care Guides is powered by Fabric's Hybrid AI. Hybrid AI is a clinical expert system and conversational AI that captures patient data across channels and automated workflows for clinical and administrative staff. Using automated clinical symptom gathering, Hybrid AI generates clinical SOAP notes, treatment plans, visit summaries and more. When applied across 2,000+ unique diagnoses, Hybrid AI automates 99% of administrative burden for staff and makes clinicians 2-10x faster at providing care. Additionally, Loom offers clinical decision support to providers to uphold the highest levels of care quality.