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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Improve provider utilization and increase appointment volume by bringing together scheduling data and preferences across the healthcare system in a centralized, intelligent solution. Dash enables leading healthcare organizations to: 

  • Align physician schedule capacity with patient demand. 
  • Enable both staff and patients to schedule the right care option, at the right time, in the right place. 
  • Leverage real-time data to analyze utilization, appointment volume, cancellations, and more.
About Relatient:

Relatient partners with leading health systems and medical practices - comprising more than 45,000 providers across the US - to optimize every step of a patient journey, from alerting patients to needed care, helping them find the right provider, scheduling appointments across multiple channels, and engaging with patients throughout their care journey via text, email, and chat. Our solutions reduce delays in care, improve communication, and enhance both the provider and consumer experience. We’ve been recognized as a Forbes Top Startup, Deloitte Fast 500, and Inc 5000, among other honors, for our rapid growth, innovative technology solutions, and energetic workplace culture. 

Product Description:

b.well Connected Health is solving healthcare’s fragmentation problem. b.well’s scalable, FHIR-based platform unifies all healthcare data, solutions, and services in one place — empowering healthcare organizations to offer their consumers personalized and relevant experiences. b.well enables the creation of longitudinal health records so healthcare consumers can receive proactive health insights, and conveniently shop and access care for themselves and their loved ones. b.well’s Connected Health Platform integrates within existing digital systems, enhancing technology investments and ensuring consumers are the heart of every interaction. Learn more at icanbwell.com.

About b.well Connected Health:

b.well was founded to solve healthcare's fragmentation problem. Health information is often scattered across different data sources, solutions, and care settings - leading to misdiagnosis, repeated procedures, and frustrating experiences. 

b.well's scalable, FHIR-based platform unifies all healthcare data, solutions, and services, enabling personalized care and effective population health management. Our technology helps organizations build a longitudinal view of consumer health, allowing consumers to access the right care they need. We provide a white-labeled app solution and can also integrate with your existing digital systems. At b.well, we're more than a technology partner – we enhance your technology investments, ensuring individuals are at the heart of every interaction.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Patient scheduling can be one of the biggest pain points for

both patients and providers throughout the care journey.

With the growing patient demand for digital access and

provider demand to reduce manual workflows, intelligent

scheduling software can help improve patient volumes, drive cost savings, lead to better patient-to-provider matching and accelerate care delivery.

Pediatric use cases:

None provided

Users:

Contact centers, adminstrators, patient access teams, patients and consumers.

Description:

With b.well, Healthcare Organizations can enable: 

  • Omnichannel digital patient experiences to enable acqusition and retention.
  • Care and services navigation to assist patients through their health journey with integrated support and resources.
  • Digital self-service to help guide members to the right care services reduce operational and administrative costs.
  • Care coordination and condition management to support value-based care.
  • Personalization through an established longitudinal health record that allows us to drive the highest level of patient satisfaction in the industry.
  • Regulatory compliance innovation such as Patient Right of Access that's supported with our FHIR infrastructure.
Pediatric use cases:

b.well is a configurable platform that enables our customers to utilize their own expertise to populate the consumer experience. Our base product contains pediatric algorithms utilizing published evidence-based medicine guidelines and content. For customers who need assistance or who delegate certain areas to us, b.well has a leading digital health MD on our board of directors and regularly pulls subject matter experts from our advisory board to support various segments of our application. Additionally, we license reputable knowledge sources for content such as Kids Health, a leading content provider to health systems for pediatric topics.

Users:
  • Healthcare payers and their members
  • Health system providers and their patients
  • Retail pharmacies and their customers
  • Digital technology companies and their customers

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Behavioral health, Community based organizations, Access +/or revenue cycle, Website / public online sources

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Allscripts, NextGen, athena, GE, eClinicalWorks, Athenahealth, Other

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Patient portal, ADT, Access +/or revenue cycle

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Allscripts, athena, Cerner, eClinicalWorks, Epic, GE, Meditech, NextGen

Hardware Compatibility:

Desktop, Mobile / Tablet (native app), Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Organizations utilizing Dash to improve operations & the patient experience have seen:

- 10% increase in provider utilization

- Over 20% of appointments scheduled online

- 32% of appointments scheduled online, after hours

- Over 50% reduction in staff training time

Differentiators vs Competitors:

Our patient scheduling and engagement technology facilitates appointments for over 50 million unique patients per year on behalf of over 43,000 providers across the U.S.

Differentiators vs EHR Functionality:

b.well Connected Health distinguishes itself from traditional EHRs by centering on a unified consumer experience, facilitating health systems' progression towards value-based care, and adopting hybrid care models. This unique approach fosters lifelong loyalty between organizations and their communities. b.well's integration of Longitudinal Health Data, encompassing HIPAA-compliant claims, and PROA insights, is remarkable. Utilizing an optimized FHIR server, b.well delivers fast, cost-effective scalability and performance. It simplifies data conversion with pre-built FHIR mapping and refinement tools while providing real-time data streaming for flexible integration.

b.well's tag-based FHIR security mode enhances customer trust through explicit consent and preference gathering, and its efficient identity management system ensures secure user data access. In addition, personalized communication is enabled through machine learning analyses of health records and preferences, and Natural Language Processing is utilized for user-friendly care searches. b.well also customizes care access protocols and employs FHIR-based dynamic questions to streamline data collection, improving care coordination. Finally, advanced clinical rules (CQL) enhance quality measure accuracy, flexibility, and interoperability, reflecting b.well's commitment to transforming population health.

Differentiators vs Competitors:

Consumers primarily expect two things from healthcare: prompt accessibility (the digital front door) and anticipatory communication about their health needs. b.well solves for this very consumer need while driving innovation and value to healthcare organization. Below is what b.well has and can deliver that the competition can't:

  • Extensive Data Connections: With 50,000+ data connections, we harness the power of external data sources to enrich insights and drive informed decision-making, setting us apart from others.
  • FHIR Data Model: Unparalleled value by future-proofing systems, facilitating modernization, and rapid onboarding of new partners. This robust foundation supports emerging use cases, such as LLMs & GenAI, enhancing flexibility and speed to market.
  • Precision & Proactive Healthcare: Unlike traditional portals that are episodic and reactive, we prioritize proactive engagement, ensuring we're there for users before an episode occurs, fostering stronger patient-provider relationships and better overall care. 
  • Clinical Quality Language: Our integration of CQL enables you to transition towards value-based care. By standardizing clinical logic, CQL enhances precision and consistency in care delivery, improving outcomes and operational efficiency.
  • Consent Management Framework: Robust consent management framework ensures compliance with privacy regulations while facilitating seamless data sharing and collaboration among stakeholders. This capability instills trust and transparency,
  • Digital Identity Solutions: Secure and seamless authentication process, safeguarding sensitive information while streamlining access for authorized users. This enhances data security and confidentiality, bolstering patient trust and confidence in our platform.

Health Equity

Keywords

Images

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Videos

1 of 2

Dash Schedule Promo - Visit Relatient.com.mp4

No videos provided

Downloads

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Dash Schedule_One Pager_Final.pdf
The Importance of a Unified Consumer Experience

Alternatives

Company Details

Founded in 2015

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