SpiceX - The best and most complete Low Code Application Platform for data integration, case management, and workflow management to help transform your customer journey.

Easily Connect Data, Build Interactive Processes, and Create Automations. 

Features:

* Unified User Interface

* Data Integration

* Workflow Engine

* Case Management

* Process Automation

* Dashboards and Analytics

* Low-code

* Growing Ecosystem of Integrations

* Workflow Recipes

* Customizable Platform to WEB3 Industry

. The platform creates a “system of systems” and allows for cross-functional process creation, integration, automation and optimization – making transformative customer engagement a reality.  

Recent Honors and Awards include: 2016 Honorable Mention in the Gartner Magic Quadrant for the Customer Engagement Center and the Frost & Sullivan, 2015 North American Contact uCenter Price/Performance Value Leadership Award.

• The Praia Health Identity and Engagement Platform is a managed Platform-as a-Service offering for health systems that enables high value, identity-driven digital experiences that engage and re-engage consumers with their health—before, during and between episodes of care. The solution enables health systems to own and leverage patient relationships, personalize their consumer experiences, and optimize and extend their operational model.
  
  
  
  The platforms’ Identity-Driven Personalization Services create, verify, authenticate, and manage robust consumer profiles that extend beyond the medical record—securely combining data and preferences across the consumers’ health ecosystem. These extended consumer profiles enable highly personalized recommendations—including health system transactions, services, and programs specific to each individual consumer.
  
  
  
  Our Consumer Experience Products and Services streamline the delivery of health-system branded signed-in experiences that fully utilize the power of the platform. Extend your existing custom web or mobile apps, or build new applications that utilize the Praia Health Platform, all via our Praia Health Platform API.
  
  
  The platform’s Ecosystem capabilities enable a health system to leverage their existing internal and 3rd party technology investments and take advantage of market-driven innovative solutions. The platform includes integration of the EMR and basic clinical services and can be expanded to support additional solutions for care delivery, population health, marketing, clinical trials research, wellness, revenue cycle, health plan solutions, care at home and more.
  
  
  
  New consumer insight will be realized through our Analytics and Insight Capabilities. The product is fully supported through our robust implementation, transition, and post-launch Service and Support offerings.
  
  
  
  By digitally engaging consumers in their personal health journey and then seamlessly connecting them to individualized services, support and resources, the Praia Health Identity and Engagement Platform creates and operationalizes a digital health flywheel—algorithmically driving net new direct and indirect revenue through recommended actions and operational efficiencies through self-service capabilities.

Praia Health removes barriers to care by digitally connecting health consumers to the services, products, and resources they need. The platform is anchored by patent-pending identity and profile technology that creates better experiences for patients by seamlessly connecting fragmented data sources and point solutions.

Enhanced Patient Engagement: SpiceX focuses on actively engaging patients through communication tools and personalized experiences, going beyond the traditional record-keeping functions of EHRs.

Real-Time Communication: Offers real-time communication channels between healthcare providers and patients, facilitating immediate feedback and support, which is not a primary function of standard EHR systems.

Advanced Data Analytics: SpiceX provides sophisticated analytics tools to interpret patient data for predictive insights and decision-making, while EHRs primarily focus on data storage and retrieval.

Integrated Patient Monitoring: Incorporates remote patient monitoring capabilities, allowing continuous tracking of patient health outside of clinical settings, a feature not commonly found in EHRs.

Workflow Optimization: Tailored to streamline clinical workflows with user-friendly interfaces and automation, enhancing efficiency more than the traditional EHR systems.

Interoperability and Collaboration: Designed for higher interoperability, it easily integrates with various healthcare systems, including EHRs, for seamless information exchange and collaboration.

Customization and Flexibility: Offers more customization options to meet the specific needs of different healthcare providers and patients, compared to the often rigid structure of EHRs.

Patient-Centric Care Model: Emphasizes a patient-centric approach, focusing on individualized care plans and patient empowerment, which is a secondary aspect for most EHR systems.

Mobile Accessibility: Prioritizes mobile access for both providers and patients, enabling healthcare management on the go, unlike many EHR systems which are primarily desktop-based.

Value-Based Care Analytics: Equipped with tools to analyze and support value-based care initiatives, helping healthcare providers improve outcomes and reduce costs, a feature not typically emphasized in EHR software.

Customized Patient Journey Mapping: SpiceX provides a sophisticated tool for mapping out individual patient journeys, offering a more personalized and efficient patient experience compared to standard solutions.

Advanced AI-Driven Insights: Leveraging cutting-edge AI algorithms, SpiceX delivers deeper insights into patient data and predictive analytics, surpassing the capabilities of many competitors.

Seamless Multi-Platform Integration: SpiceX stands out with its ability to integrate effortlessly across various healthcare platforms and systems, ensuring a more unified and efficient workflow.

Real-Time, Adaptive Communication Channels: The suite offers innovative, real-time communication tools that adapt to patient preferences and needs, setting it apart from more static or limited communication options.

Enhanced Data Security and Compliance: With a strong focus on data security, SpiceX provides superior protection and compliance with healthcare regulations, which may be more advanced than some competitors.

User-Centric Interface Design: SpiceX boasts a highly intuitive and user-friendly interface, designed specifically for healthcare professionals, enhancing usability compared to more complex systems.

Robust Remote Patient Monitoring: The platform excels in remote monitoring capabilities, offering more comprehensive and user-friendly tools than many competitors.

Flexible and Scalable Solutions: SpiceX is uniquely flexible and scalable, capable of catering to various sizes of healthcare providers, from small clinics to large hospitals.

Innovative Patient Education Tools: It includes unique patient education resources, empowering patients with knowledge and engaging them more actively in their care.

Proactive Health Management Features: SpiceX offers proactive health management tools, including alerts and reminders, which go beyond the reactive nature of many competing platforms, focusing on preventive care and early intervention.

• Unlike EMR portals that only engage patients, Praia also enables engagement for services and programs outside of the EMR

• Praia's identity services is managed at the Health System enterprise level allowing the health system to federate with the EMR and all other digital or platform application through secure sign on protocols.

• Praia's personalization intelligence powers logged in users to have an n of 1 experience vs. the same experience that EMR portals provide. The adoption and ongoing engagement is higher with this function.

• Unlike traditional identity solutions Praia manages identity across the consumer health ecosystem both independently from and integrated with the health system’s EMR. Praia creates, verifies, and authenticates a consumer profile and combines those accounts with personalized recommendations across the entire care delivery ecosystem

• Unlike mobile shell or DFD offerings Praia integrates data and digital health solutions into a single experience linked to a single identity layer that dynamically drives personalized experiences based upon what is known about that consumer.

• Unlike CRMs that offer chort-level personalization for batch marketing campaigns & outreach Praia offers N of 1 personalization delivered algorithmically through consumer apps and web experiences, working either alongside or without a CRM.

• Unlike messaging & communicaitons offerings that offer SMS outreach based on cohorts Praia systematically engages health consumers through highly personalized system- branded apps and web experiences.