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Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Fabric's Engagement Suite offers an AI-powered virtual assistant that integrates with websites, patient portals, or mobile apps to help patients find the care and resources they need. The assistant integrates with the EMR and is available to patients 24/7. 

The Engagement Suite also offers AI-powered patient outreach for pre- and post-visit use cases. Patent messaging integrates with the EHR to log encounter notes and automatically flag cases and trigger escalation workflows. 

About Fabric Health:

Fabric is a health tech company that powers healthcare providers to move faster, work smarter, and deliver better care through its care enablement system. The system offers three solutions: In-Person Care Suite, Virtual Care Suite, and Engagement Suite. 

Leveraging conversational AI and intelligent adaptive interviews, Fabric unifies virtual and in-person care across intake, triage, routing, and treatment while automating workflows for staff. Built by a team of physicians and clinical informaticists, Fabric protocols uphold excellence in care quality while offering omnichannel access for patients. The results enable clinicians to work 2-10 times faster (dependent on setting), decrease call center volume by 15%, and increase utilization of unfilled visit blocks. 

Some of Fabric’s customers include Luminis Health, OSF HealthCare, MUSC Health, and Intermountain. Fabric is backed by Thrive Capital, GV (Google Ventures), Salesforce Ventures, Vast Ventures, BoxGroup, and Atento Capital.

Product Description:

Infermedica's Medical Guidance Platform is a set of intelligent healthcare technologies that enables symptoms assessment and digital triage, and supports communication between physicians and patients.

At the core of Infermedica’s technologies are its Medical Knowledge Base, Inference Engine and API gateway.

Infermedica’s platform can be used by healthcare providers, insurers, telemedicine companies, employers, and governments to minimize inappropriate use of medical services, improve patient navigation, and user satisfaction. 

Symptom checking, intake and follow-up features provided by Infermedica’s platform can be freely implemented on webpages, mobile apps, patient portals, chatbots, voicebots, call centers, and others. It is possible through flexible API, and our ready-to-use solutions.

About Infermedica:

Infermedica's mission is to make healthcare accessible, convenient, and affordable for everyone worldwide, by automating primary care from symptom to outcome. The company specializes in AI-driven solutions for early symptoms assessment, digital triage and care navigation. Its core product is a Medical Guidance Platform, through which healthcare organizations can introduce solutions for symptoms checking, patient intake, follow-up, call center support and more. 

Infermedica has been adeptly interweaving cutting edge technologies, including AI, LLMs, and NLP, and proven medical knowledge into their platform. Their solutions achieve 94% of triaging accuracy. Since 2012 it supports leading healthcare organizations such as Allianz Partners, Gothaer, Médis, Microsoft, and Sana Kliniken. 

Infermedica is now being used in over 30 countries, in more than 20 languages, and has completed more than 22 million successful health checks to date. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Fabric's Engagement Suite is powered by Fabric's Clinical Intelligence Engine, Loom. Loom is a clinical expert system and conversational ai that captures patient data across channels and automates workflows for clinical and administrative staff. Patient interface with conversational ai that asks questions to identity disposition, gather clinical symptoms to aid in triage, and routes patients to the appropriate point of care.

Fabric reads and writes to the EMR to ensure up-to-date patient information is being used to identify, create, and update patient records.

Fabric complies with all patient privacy regulation and upholds security and compliance standards with our SOC2 Type II Certification.

Fabric's Engagement Suite is powered by Fabric's Clinical Intelligence Engine, Loom. Loom is a clinical expert system and conversational ai that captures patient data across channels and automates workflows for clinical and administrative staff. Patient interface with conversational ai that asks questions to identity disposition, gather clinical symptoms to aid in triage, and routes patients to the appropriate point of care.

Fabric is consistently updating the number of parameters are models are capable of understanding, and we continue to invest in our clinical teams and intelligence engine.

Fabric stays competitive with the latest advancements in AI, while meticulously testing medical relevance and adherence criteria across our products.

Infermedica integrates with other systems, such as EHRs, enabling the use of stored data to pre-fill symptom checks and send results to improve data completion rates.

Infermedica offers analytic dashboards that summarize tool usage, present symptom and condition prevalence, gather user reviews, and more.

Infermedica's core function is digital triage. It analyzes reported symptoms, asks relevant questions, and calculates appropriate triage levels. This tool is multilingual, integrates with EHRs, and is white-labeled.

While calculating triage levels, Infermedica Triage collects data that can be used to direct users to appropriate care options within provider services.

Infermedica's core function is digital triage. It analyzes reported symptoms, asks relevant questions, and calculates appropriate triage levels. This tool is multilingual, integrates with EHRs, and is white-labeled.

One of our features allows to recommend care types, both specialist type and visit type, which are adjusted to triage level of users.

Users identified with a low triage levels can access our data based of educational articles supporting their self-care at home.

All our solutions can be integrated with external systems, like EHRs through our FHIR and HL7-based integration tool.

Infermedica complies with HIPAA, GDPR and other regulations important in the healthcare sector.

Infermedica works on GenAI interfaces, providing seamless and engaging, human-like interactions through chatbots and voice.

Use Cases

Description:

FAQs, Symptom checking, Triage, Appointment Scheduling, Live chat, Clinic Search, Doctor Search, Patient portal assistance.

Pediatric use cases:

Fabric's symptom checker includes pediatric protocols and care routing.

Users:

Hospitals and health systems provide Fabric's engagement tools to their patients to help guide them to care and resources.

Description:

Medical Guidance Platform from Infermedica is based on Intelligent Core: API, Inference Engine, and Medical Knowledge Base. It provides a multitude of human-centric features and extensions powered with AI and LLMs. It is the foundation of Infermedica's user-facing modules—a feature-packed toolset that addresses the key challenges of today's health industry and prepares healthcare organizations for the future.

Infermedica is most commonly used for:

  • preliminary assessment of symptoms
  • collection of patient data
  • patient navigation
  • optimization of patient flow
  • providing list of the most probable conditions
  • urgent care cases identification
  • patient education
  • patient intake
  • follow-up

The platform provides access to thousands of medical concepts for adults and pediatrics built and validated by clinicians. It includes over 2,740 medical concepts in 24 languages. 

Infermedica also offers ready-to-use modules for the most common use cases: 

  • Infermedica Triage for patients preliminary assessment and navidation;
  • Infermedica Intake for pre-visit patient intake and medical history collection.
  • Infermedica Follow-up for re-engagement and symproms verification over time.
Pediatric use cases:

All Infermedica products can be available for pediatrics population. In this case the company provides a rich databases of medical concepts for patients between 0 and 18 years old, that can be used by parents and caregivers to assess symptoms of chilndren.

Pediatrics has additional features, like body models of children, 3rd person question mode, and instructions that supports caregives during the interview.

Users:

Infermedica's tools are designed to support patients, caregivers, healthcare workers, nurses, call center agents, and healthcare managers. 

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Website / public online sources

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (native app), Mobile / Tablet (web optimized)

Integrations:

Ambulatory EMR, ERP system, Patient portal, Home health, Behavioral health, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Fabric's Virtual Care Suite is powered by Fabric's Clinical Intelligence Engine, Loom. Loom is a clinical expert system and conversational ai that captures patient data across channels and automates workflows for clinical and administrative staff. Using automated clinical symptom gathering, Loom generates clinical SOAP notes, treatment plans, visit summaries and more. When applied across 2,000+ unique diagnoses, Loom automates 99% of administrative burden for staff and makes clinicians 2-10x faster at providing care. Additionally, Loom offers clinical decision support to providers to uphold the highest levels of care quality. 

Additionally, Fabric's team of expert clinicians builds and maintains our clinical expert system and content in coordination with our Clinical Quality Advisory Council, a team of 14 practicing clinical executives from around the country. Council members perform reviews of Fabric's evidence-based clinical protocols. Additionally, the council supports ongoing quality assurance efforts and helps establish clinical quality best practices for virtual care. The council also guides in-depth studies around the safety, effectiveness, and value of virtual care.

Differentiators vs Competitors:

Fabric's Virtual Care Suite is powered by Fabric's Clinical Intelligence Engine, Loom. Loom is a clinical expert system and conversational ai that captures patient data across channels and automated workflows for clinical and administrative staff. Using automated clinical symptom gathering, Loom generates clinical SOAP notes, treatment plans, visit summaries and more. When applied across 2,000+ unique diagnoses, Loom automates 99% of administrative burden for staff and makes clinicians 2-10x faster at providing care. Additionally, Loom offers clinical decision support to providers to uphold the highest levels of care quality. 

Additionally, Fabric's team of expert clinicians builds and maintains our clinical expert system and content in coordination with our Clinical Quality Advisory Council, a team of 14 practicing clinical executives from around the country. Council members perform reviews of Fabric's evidence-based clinical protocols. Additionally, the council supports ongoing quality assurance efforts and helps establish clinical quality best practices for virtual care. The council also guides in-depth studies around the safety, effectiveness, and value of virtual care.

Differentiators vs EHR Functionality:

Infermedica enriches EHRs by integrating data from its symptom checking and triage functionalities. This ensures more complete, up-to-date, and readily accessible health records for medical professionals.

Furthermore, it streamlines documentation workflows through AI-powered note generation, minimizing administrative tasks while accurately capturing essential patient details for direct EHR integration. It also strengthens clinical decision-making by delivering comprehensive pre-appointment patient insights, encompassing symptoms, risk factors, probable conditions, and recommended care pathways.

Differentiators vs Competitors:
  • 20,000,000 health checkups completed
  • 94% of engine accuracy
  • available in 24 languages
  • available via API and iframe
  • 120.000+ hours of physician's work

Health Equity

Infermedica provides solutions in 24 languages: Arabic Chinese (Simplified) Chinese (Traditional) Czech Danish Dutch English Estonian French German Greek Italian Japanese Latin American Spanish Polish Portuguese Portuguese (Brazilian) Romanian Russian Slovak Spanish Thai Turkish Ukrainian

Infermedica offers a comprehensive view of individuals' health by assessing both physical and mental symptoms through medical interviews. Our tool helps individuals determine whether the cause of their symptoms is physical or mental.

Data privacy is critical for us. We are following global standards like HIPAA, and GDPR, as well as adjust to requirements of our clients.

Medical interview can be adapted to respond to unique cultural differences and needs.

Our clients are supported in multiple ways including extensive documentation, Support Portal, Help Center, Product Adoption programs, dedicated Implementation Managers, and more.

Medical interviews provided by Infermedica are always adjusted to the users gender, age group, as well as health conditions, includes respective risk factors, body models, and more.

Keywords

Images

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Infermedica's solutions are build to support patients and medical staff.

Videos

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Fabric - AVIA Network Summit 2024

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Infermedica's platform in a glimpse

Downloads

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Infermedica Triage

Alternatives

Company Details

Founded in 2009

Founded in 2012

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