Welby Health offers a comprehensive remote care solution that empowers primary care providers to deliver high-quality, continuous care for patients with chronic conditions. We go beyond simple remote monitoring by integrating Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and Behavioral Health into a single, seamless platform, supported by a team of licensed nurses.

**Here's how our comprehensive approach works:**

• Chronic Care Management (CCM):** Our CCM program provides proactive, coordinated care for patients with complex conditions. Licensed nurses work closely with patients and their primary care providers to develop personalized care plans, provide education and support, and monitor progress. This includes medication management, coordinating with specialists, and addressing social determinants of health.
• Remote Patient Monitoring (RPM):** We leverage technology to collect and analyze patient data remotely, providing real-time insights into their health status. Patients use connected devices to track metrics like blood pressure, weight, and blood glucose, allowing for early detection of potential issues and timely intervention.
• Behavioral Health Integration:** We recognize the crucial link between physical and mental health. Our platform facilitates the integration of behavioral health services, enabling providers to address mental health concerns that can impact chronic conditions. This includes screening for depression and anxiety, providing access to behavioral health resources, and coordinating care with mental health professionals.
• HEDIS Score Improvement:** Our platform is designed to support HEDIS quality measures, helping providers track and improve performance in areas like medication adherence, blood pressure control, and depression screening. We provide tools and resources to help practices meet HEDIS reporting requirements and enhance quality scores.

**Benefits of Welby Health's Comprehensive Remote Care Solution:**

* **Improved Patient Outcomes:** Proactive care, early intervention, and coordinated care management lead to better health outcomes, reduced hospitalizations, and improved quality of life for patients.

* **Increased Efficiency:** Our platform streamlines workflows, automates tasks, and centralizes patient information, freeing up provider time and improving practice efficiency.

* **Enhanced Patient Engagement:** We empower patients to actively participate in their care through education, self-management tools, and convenient communication channels.

* **Increased Practice Revenue:** We help practices implement CCM and RPM services and bill for reimbursable activities, creating new revenue streams.

* **Value-Based Care Success:** Our focus on proactive care, prevention, and patient outcomes aligns with the goals of value-based care models, helping practices succeed in this evolving landscape.

Welby Health's comprehensive remote care solution empowers primary care practices to deliver high-quality, patient-centered care that improves outcomes, enhances efficiency, and drives success in the era of value-based care.

Welby Health is a tech-enabled service provider offering case management services to physicians. Its products generate revenue for its clients by leveraging reimbursement for Remote Monitoring, Chronic Care Management, and virtual care codes made available through its tech platform. We use proprietary technology and a team of nurses trained in remote patient engagement to leverage billable codes on FFS business and improve clinical outcomes to maximize VBC bonus programs.

ReferralMD delivers proven solutions for Digital Front Door, eConsults, Referrals, Faxing and Marketing that help hospitals, health systems, networks, and payers streamline the referral process, decrease patient leakage, and improve communication between providers and patients. 

>>> HOW WE HELP <<<

Digital Front Door

• Patient Access Tools
• Patient Scheduling
• SmartCHAT Patient Intake
• Patient Communications

eConsults & Referrals

• Consult Management
• Referral Management
• Prior Authorizations
• SmartFAX Management

Marketing & Services

• Marketing CRM
• Advanced Analytics
• Professional Services
• SmartEXCHANGE Integrations

>>> WHO WE HELP <<<

Health Systems/ACOs/DSRIPs/CINs

• Reducing patient leakage through SmartMatch decision support and real-time analytics
• Standardizing and streamlining the referral management process across the organization
• Driving operational efficiencies and allowing referral teams to scale more efficiently

PCPs/FQHCs/Dental Practices

• Matching patients with appropriate providers using SmartMatch decision support
• Closing the feedback loop with specialists and reducing phone calls and faxes
• Increasing patients LTV to ensure they are not lost to competitors after referrals are sent

Specialty Care Organizations

• Increasing referral volume and capturing more revenue using CRM and marketing tools
• Improving customer service with referring providers through automated status reports
• Managing referral network and gaining insight into referral patterns using analytics 

ReferralMD delivers proven solutions for Digital Front Door, eConsults, Referrals, Faxing and Marketing that help hospitals, health systems, networks, and payers streamline the referral process, decrease patient leakage, and improve communication between providers and patients. The enterprise platform matches patients with the most appropriate providers and closes the feedback loop between providers and patients. The solution’s powerful workflow and clinical decision support tools help healthcare providers increase revenue, drive operational efficiencies, and improve customer service. To learn more about ReferralMD, please visit www.getreferralmd.com.

• Online Scheduling – new patients can book appointments from your website without setting up an EHR patient portal account
• Referral Management – website portal for receiving referrals, customized workflow, automated alerts when referrals need attention
• Patient Communications – automated text/email messages sent to patients triggered at specific steps in the consult or referral journey
• Provider Communications – automated consult and referral status updates sent to sending providers to close the loop between PCPs and specialists
• Fax Management – manage all inbound faxes and push faxed referrals into the referral workflow, ability to split faxes into multiple documents
• Marketing CRM – physician liaisons can document outreach and compare outreach activity with referral volume from their partners
• Market Research – over 7 million providers pre-loaded which allows you to identify new potential referral partners in your target markets
• Referral Analytics – comprehensive suite of analytics to report on all your referral metrics (trends, volume, leakage, service levels, outreach, etc.)

Differentiator 1: All-In-One Platform

• Some vendors offer patient access, referral management, e-consults or CRMs. Our cloud-based platform offers them all plus the following features.
• Real-time analytics across the platform
• Automated workflow and decision support tools
• Automated feedback loop with referring providers
• Automated patient communications via text or email
• Integrated fax management system (port over existing fax numbers)
• Integrated Customer/Partner Relationship Management (CRM/PRM)
• Marketing research tools based on a directory of over 7 million providers

Differentiator 2: Rapid Integration Capabilities

• Our integration engine allows our Integrations Team to quickly deploy system interfaces using APIs, FHIR, HL7, Direct, etc. which is important when implementing the platform for health systems, ACOs and CINs with many EHRs, data warehouses and other third-party systems across their networks.  
• In addition, we comply with the third-party system’s specifications rather than asking the vendor to follow our requirements which streamlines the integration process and reduces cost for the client. 

Differentiator 3: All Healthcare Referrals Supported

• The system is highly configurable and can support all healthcare referral types such as medical, specialty care, therapy, imaging, dental, behavioral health, hospice, home care, etc.  
• The customization in the system allows clients to define their own workflows, referral forms, patient communication templates, and other settings that can be standardized across the organization.