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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

***Automated Care Platform*** Make care coordination as easy as 1, 2, 3 by empowering care teams with automation. This powerful suite of tools, comprising Automated Care Messaging and Automated Care Scheduling, helps care teams collaborate seamlessly and optimize workflows to improve outcomes and the bottom line.



*Automated Care Messaging (ACM)* Deliver personalized patient care at every touchpoint. Secure messaging, automated alerts, and confidential channels streamline communication, improve satisfaction and save 1 million hours annually.



*Automated Care Scheduling (ACS)* Gather critical insights and streamline care delivery with digital forms, surveys, and online booking. This data-driven approach enables personalized care, improves efficiency, and enhances patient outcomes.

About Cliniconex:

Cliniconex automates patient engagement as the leading communication and collaboration solution for more than 3,000 senior care facilities and 5,000 medical providers, returning 1 million hours to direct care every year.

Product Description:

Exceed consumer expectations with consistent branding, one text thread, and an intuitive interface. 

Before the visit: Easy online booking that expands your presence beyond your website, and registration so simple 75% of patients complete it before their visit.

  • High-converting booking on your website
  • Direct booking from Google Business Profile and Google & Apple Maps
  • Discovery on Solv website & app
  • Digital registration & intake

During the visit: Patients know when they’ll be seen (up to 46% faster with Solv) and how much it will cost them.

  • Support for in-person and telemed appointments
  • 2-way chat
  • Digital check-in kiosk & QR code
  • Mobile waitlist
  • Upfront payment

Beyond the visit: Get a 30%+ lift on reviews, patient payments, and rebookings — by maintaining relationships on one familiar text thread.

  • Google review collection
  • Text-to-pay & autocollection using card on file
  • Advanced patient surveys
  • Automated & broadcast messaging campaigns
  • 2-tap rebooking
About Solv:

Solv is the practice growth copilot for on-demand care.

 

Our AI-powered platform integrates seamlessly with your EHR, optimizing key workflows across scheduling, intake, reviews, messaging, payments, and insights to create a unified patient experience. Trusted by leading providers like American Family Care, NextCare, and ZoomCare, we’ve powered over 80M visits across our network.  

  

We reduce staff workload by automating day-to-day communications and tasks while improving the patient experience through convenience and transparency. By streamlining operations and maximizing capacity, we help your practice run more efficiently and profitably. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Operational Efficiencies: Appointment Reminders, Waitlist Management, Billing Reminders, Provider Referrals, Policy Updates, Intake Forms, Consent Forms

Patient Experience: Preventative Care Notices, Self Serve Scheduling, Real-time Queue Updates, Personalized Health Recomendations

Reputation Management: Community news and events, Birthday acknowledgement, Patient Feedback Survey

Financial Health: Post ED Follow-ups, Patient Throughput, Post Procedure Follow-Up, Payment Requests, Community Health Initiatives, Clinical Trial Recruitment

Pediatric use cases:

We support many types of Healthcare teams, including Pediatrics. Pediatric Administrative and Operations teams leverage our product in the same way Specialist and other clinical teams do.

Users:

Adminstrative teams, Events and Community Teams, Clinical Teams

Description:

Solv is a consumer engagement platform for patients seeking convenient care

Pediatric use cases:

Solv is a great tool for parents to find convenient care appointments for their children. There are many pediatric-specific urgent cares in the Solv marketplace. 

Users:

Patients of all ages for convenient care needs 

EHR Integrations

Integrations:

Ambulatory EMR

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Meditech, Point Click Care, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Acute care EMR, Ambulatory EMR, Community based organizations, Website / public online sources

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Allscripts, NextGen, athena, eClinicalWorks, Allscripts/Eclipsys, Athenahealth

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Differentiators

Differentiators vs EHR Functionality:

Purpose built for patient and family engagement. Our platform is powerful, yet simple and easy to use.  

Differentiators vs Competitors:

Power, flexibility, and exceptional customer service are some of the qualities that set us apart. We've been helping Healthcare teams optimize communications and deliver a better patient experience since 2010.

Differentiators vs EHR Functionality:

Built with the patient in mind, Solv has an all-in-one patient engagement solution that is easy to use. Solv's patient marketplace also allows patients to find and book care, driving new patient acquisition and revenue.

Differentiators vs Competitors:
  • Doesn't require an app, but provides one as an option so that patients can easily re-book future visits
  • Patient information saves so it only has to be completed one time and saved to the patient account
  • Patients can upload their photo ID, insurance information, sign consent forms, and complete paperwork prior to their arrival
  • Patients can track their spot in line upon arrival
  • A proven reputation management flow allows you to increase your Google rating and reviews immediate after going live with the product

Health Equity

Keywords

Images

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Set expectations at the clinic, and online

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Videos

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Automated Care Platform by Cliniconex.mp4

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Downloads

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Automated Care Messaging by Cliniconex.pdf
https://www.globenewswire.com/news-release/2021/09/02/2291001/0/en/Solv-Raises-45M-in-Series-C-Funding-to-Accelerate-Growth-of-its-National-Network-of-Providers-Leading-the-Way-for-Consumer-Driven-and-Digital-First-Healthcare.html

Alternatives

Company Details

Founded in 2016

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