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Jump to:
Categories
Solutions
Description
Match Score
Clients
Use cases
EHR integrations
Product attributes
Differentiators
Keywords
Media
Company details
Online Patient Self-scheduling
Online Patient Self-scheduling

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Virtual Front Desk
Virtual Front Desk

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Categories

Solutions

Consumer Scheduling Tools

Consumer- directed online scheduling tools for Procedures

Virtual Triage Tools for COVID-19

Asynchronous Virtual Visit Tools

Consumer Scheduling Tools

Consumer- directed online scheduling tools for Procedures

Description

Product Description:
Odoro’s online patient scheduling solution can be embedded into any healthcare organization’s existing websites/mobile apps to allow patients to instantly find and schedule appointments with providers. Our dialogue‑based interface works seamlessly with all desktop and mobile devices, making scheduling accessible for all patients, no matter their preferred device. Odoro’s SchedLogic™ technology uses healthcare organizations’ existing scheduling rules and data to find appointments that maximize patient access and providers’ efficiency. -Improve Patient Access: By combining 24/7 online appointment scheduling with an intuitive and accurate patient-provider matching system, Odoro ensures patients can easily access the care they need when they need it. -Drastically Reduce No‑Shows: Online appointment management and automated appointment reminders ensure that patients and their providers are always on the same page. -Increase Patient Satisfaction: Odoro keeps patients satisfied by making it easy for them to receive the care they need from the providers they want when they need it. -Perfect Patient‑Provider Matching: Odoro’s SchedLogic™ technology ensures that patients get matched with the right provider at the right time, every time. -Increase Patient Acquisition: Odoro turns site visitors into patients by providing an intuitive self‑scheduling experience that lets consumers find the right provider and schedule an appointment with them instantly. The system is designed to collect the required patient demographics during the scheduling process.
About Odoro Inc.:
Odoro is a leader in digital patient access solutions that support health systems to implement digital strategies that dramatically improve the front door experience. Taking into account patient-provider preferences and business logic, Odoro uniquely enables full customization and rapid implementation of health system’s very complex patient access workflows. Powered by its smart matching algorithm, SchedLogic™, Odoro ensures patients are rapidly matched with the right care provider at the right time for improved patient satisfaction and operational efficiency. Using Odoro’s suite of digital solutions, health systems can now deliver comprehensive patient self-scheduling, streamline intake and enhance referrals management across enterprise-wide points of access. To learn more about Odoro's digital patient access platform, please visit: www.odoro.com.
Product Description:
Change Healthcare’s Virtual Front Desk solution empowers patients to take charge of their access to healthcare. This digital portal uses the familiar tools of online retail to give consumers the ability to schedule their own appointments, complete forms online, and check wait times electronically—all components of an outstanding patient experience. Efficient Self-Serve Scheduling: Virtual Front Desk delivers a consumer-style digital experience for superior patient access. Even new patients can quickly schedule their own appointments without signing in, eliminating the need for passwords and user IDs. Best of all, your practice’s open slots are immediately filled, optimizing capacity. As the system requires no staff intervention, your staff can be reallocated to more labor-intensive activities, improving productivity. Depending on your preferences, the portal can either replace or be integrated with your existing scheduling solution. For practices exploring the benefits of an open access scheduling methodology, the portal offers a more seamless transition. Integrated Digital Registration: Traditionally, healthcare practices send new patients numerous forms to complete before their first appointment. Patients must remember to bring these forms with them to the office, and staff members must then digitize their content. Virtual Front Desk makes the registration process easy and convenient for both patients and your staff. Patients can complete digital registration forms—via cell phone, tablet, or laptop—from the comfort of their home or vehicle. As the portal integrates with your ADT or practice management system, staff no longer need to spend time processing registration paperwork. Capturing this data digitally also helps eliminate repetitive form-filling—a familiar patient complaint. The portal provides digital document storage so staff can launch and retrieve documents from Virtual Front Desk, print them, or upload them to the EMR via integration or PDF. Digital Check-In and Wait Time Monitoring: Research indicates that longer wait times negatively impact patient satisfaction with every aspect of the patient experience, including perceived quality of care. With Virtual Front Desk, your patients can check wait times on their mobile devices before they leave for their appointment. Proactive wait time monitoring allows patients to reduce the amount of time they spend in your waiting room—a key driver of patient satisfaction. Once patients arrive, they can check in digitally on either their device or yours. Wait times can also be visualized in your waiting room on monitors, which helps your practice set and manage patient expectations.
About Change Healthcare:
Change Healthcare is inspiring a better healthcare system. We are a leading independent healthcare company that provides data and analytics-driven solutions to improve clinical, financial and patient engagement outcomes in the U.S. healthcare system. Our comprehensive suite of software, analytics, technology-enabled services and network solutions take costs out of the healthcare system by driving improved results in the complex workflows of payers and providers by enhancing clinical decision-making and simplifying billing, collection and payment processes, and enabling a better patient experience. We are creating a stronger and more efficient healthcare system that enables better patient care, choice, and outcomes at scale.

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Clients

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Use Cases

Description:

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COVID-19 use cases:

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Pediatric use cases:

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Users:

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Description:

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COVID-19 use cases:

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Pediatric use cases:

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Users:

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EHR Integrations

Integrations:

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EMR Integration & Relevant Hardware:

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EMRs Supported:

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Hardware Compatibility:

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Integrations:

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EMR Integration & Relevant Hardware:

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EMRs Supported:

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Product Attributes

badge_Covid-19

Covid-19

badge_Pediatric

Pediatric

badge_Covid-19

Covid-19

badge_Pediatric

Pediatric

Differentiators

Differentiators vs EHR Functionality:

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Differentiators vs Competitors:

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Differentiators vs EHR Functionality:

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Differentiators vs Competitors:

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Keywords

Images

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Videos

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Downloads

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Alternatives

Company Details

Founded in 2007

Founded in 2007

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