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Description
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Use cases
EHR integrations
Client types
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
PreMedicus®  ER
PreMedicus® ER

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Categories

Solutions

Description

Product Description:

PreMedicus® ER is a novel user-friendly patient facing mobile app for digitally guided self-diagnosis that accurately triages over 100 medical conditions. PreMedicus® ER delivers real-time hyper-personal triage advice with in-app 911 call capability, and GPS guidance to nearby pharmacies, physician offices, urgent care facilities or emergency departments as deemed appropriate by the Triage Engine. PreMedicus® ER can be integrated with telemedicine platforms and the digital front door of urgent care, ER and retail pharmacy facilities.

PreMedicus® ER initially collects and organizes patient responses to a carefully crafted health questionnaire to create a custom Health Report. The Health Report helps the patient understand their current health status and risks for future problems in easy to understand language.

In times of acute illness, the PreMedicus® ER app takes the patient through a brief targeted interview, and in under five minutes renders a reliable Preliminary Diagnosis and accurate Triage Decision using data from current symptoms and their personal health database. The PreMedicus® ER app delivers relevant health education and advice curated from world-class sources about the likely diagnoses, and then activates global GPS to guide the patient to the closest appropriate facility regardless of where in the world they are located. The patient can share their Illness Report with telemedicine or in-person health providers and family members.

We performed a real-world pilot study in a busy inner city academic hospital that cares for a predominantly disadvantaged population with high uninsured and Medicaid rates. We proved that our digital approach to Preliminary Diagnosis and Triage was as reliable as that of the ER physicians. The majority of adult patients regardless of age found the app easy to use, and expressed interest in using this tool. Our pilot study data is available upon request.

We are eager to partner with a hospital system or health insurer in a pilot study of this unique self-diagnosis, triage and health maintenance tool.

About PreMedicus® LLC:

PreMedicus® LLC is an Atlanta digital medicine startup founded by Pulmonary and Critical Care physician Dr. Tony Kimani. While in China with his Georgia Institute of Technology MBA class, he saw patients waiting long hours for ER care with advanced smartphones in hand. He was inspired to design and commercialize patient-friendly mobile apps for critical healthcare needs. We are pioneers in the emerging field of digital precision population health, which takes inputs from clinical medicine, public health, social determinants of health, wearables, natural language processing and AI to generate highly individualized disease prediction, prevention and early diagnosis. We are a portfolio company of the Advanced Technology Development Center at Georgia Institute of Technology.

In the post-pandemic era, the paradigm is rapidly shifting to favor digitally-enabled, patient-centered, inter-connected healthcare technologies that help clinicians safely deliver personalized, high quality, cost-effective and efficient care. PreMedicus® solves the need for rapid and accurate evaluation and disposition of a mixed population of worried well, sick and injured people contemplating ER care. By bringing order to the fear and confusion associated with acute illness, our digital assistants reduce the potential for medical errors from incorrect information, improve care quality and reduce ER congestion. We liberate and empower the patient-provider relationship by giving patients a voice in their healthcare, and freeing providers to be fully engaged by pre-organizing relevant clinical information. 

Our mobile applications (apps) work together to create value for major healthcare stakeholders by digitally streamlining critically important medical and business functions in the acute care setting. These digital tools engage patients in their own care, expedite virtual or in-person evaluation, increase workplace safety, optimize staff workflow, provide patient decision support, shorten reimbursement cycles and provide strategic data insights in the fast paced tele-medicine, urgent and emergency care environments.

Our customers are large employers, insurers, telemedicine providers, ACOs, hospital systems and government health departments seeking to safely manage urgent and emergency care while engaging patients in their own healthcare decision-making.

Product Description:

The only evidence-based, explainable AI triage built on gold-standard clinical protocols trusted by every major health system.

Clearstep identifies the safest, most appropriate next step and routes patients directly into bookable care, based on real-time system capacity, eligibility, provider preferences, hours, distance, insurance rules, and more.

Why Clearstep is Chosen:

  • Reduces unnecessary ED/urgent volume by 40–70%
  • Lowers clinical risk with transparent, guideline-aligned logic
  • Eliminates friction by accelerating time-to-right-care
  • Aligns patients to your care pathways, not generic recommendations
  • Most academically validated + widely deployed triage AI (2024 & 2025 NPJ Digital Medicine)

Solves: cost-efficient 24/7 patient access + support, inappropriate utilization, long waits, siloed triage tools, outdated decision trees.

About Clearstep:

Clearstep is the most widely implemented agentic AI platform for patient access and capacity optimization in U.S. health systems. Built on Dr. Barton Schmitt’s nationally trusted clinical triage protocols, Clearstep delivers >95% accuracy, transparent and explainable decisioning, and the strongest clinical rigor of any AI-powered triage or navigation solution on the market.

Clearstep partners with leading health systems—including HCA Healthcare, Ochsner Health, Mount Sinai Health System, Novant Health, Tufts Medicine, and Baylor Scott & White—to solve their most urgent access and operations challenges: misrouted care, overwhelmed call centers, fragmented digital entry points, and underused provider and facility capacity.

Through its Smart Care Routing™ platform, Clearstep removes the friction, waste, and variability that keep patients from reaching the right care and keep health systems from using their resources effectively.

By powering every digital and phone front door with AI agents that triage, navigate, schedule, intake, and support call center workflows, Clearstep delivers a seamless, guided patient experience—while unlocking millions in operational efficiency through smarter, data-driven utilization of clinical and facility capacity.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

The PreMedicus® ER mobile app helps acutely ill or injured adults decide when and where to seek medical care by providing reliable preliminary diagnoses, trustworthy education, and accurate triage guidance with GPS directions to the most appropriate care setting. 

Pediatric use cases:

None provided

Users:

Adult patients with an iOS or Android mobile device (smart phone or tablet).

Description:

We white-labeled and fully-configured a COVID-19 screener to the care access points (hospitals, telemedicine providers, nurse hotlines, and at-home resources of a 17-hospital system (reach out to learn specifics). A COVID-alert message on the home page routes users to the option to screen their symptoms for risk of infection and presentation of system-wide care options. The entire process of whitelabeling, configuring, implementing, testing, and going live was complete in 5 business days.

Pediatric use cases:

Clearstep's virtual triage platform is able to route >99% of adult and pediatric chief complaints towards their evidence-based next step.

Users:

Once live, an e-mail campaign was sent out to 650,000 residents in the areas surrounding the system to inform them that they could screen their symptoms. The email achieved the highest engagement rates of any mailer ever (3x higher email open rate and click-through rates). The COVID screener was used 30,000 times in the first three days.

EHR Integrations

Integrations:

Pop health platform

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Would prefer not to disclose

Hardware Compatibility:

Mobile / Tablet (native app), Mobile / Tablet (web optimized)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, athena, Other, Self-developed, NextGen, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Other, Mobile / Tablet (native app)

Client Types

Differentiators

Differentiators vs EHR Functionality:
• Attracts new patients to your preferred networks. • Improves patient experience using predictably high quality digital interactions. • Delivers accurate and consistent digital triage decisions before and after ER arrival. • Creates opportunities for earlier intervention to reduce avoidable ER visits and admissions. • Provides essential clinical information to reduce provider workload.
Differentiators vs Competitors:
• Designed and tested in an IRB approved pilot study by academic physicians in an inner city high volume Emergency Department. • Digital literacy and mobile app user interface scientifically tested for acceptance by Medicaid patients. • Hyper-personalized digital diagnosis and triage capabilities comparable in accuracy to ED physicians in a high morbidity Medicaid population. • Easily integrated with EHR, telemedicine and post-acute care follow-up software. • Comprehensive population health management platform with customizable dashboards delivers value in sickness and in health. • Analytics capabilities for population health managers.
Differentiators vs EHR Functionality:
Clearstep marries disparate data sets that exist in various locations within the system. We take the responsibility to marry clinical content, provider directories, insurance & eligibility information, claims data, and scheduling systems so that your system's teams do not have to. Clearstep is ready-made and fully-supported by our development team.platform that is customizable to your health system's specific resources. Clearstep's business solution package also offers patient targeting to ensure that patients searching specific symptoms within a health system's geography are routed into that system via a seamless, effortless, already-built user experience.
Differentiators vs Competitors:
Clearstep is the only solution providing an end-to-end user experience that guides patients through all aspects of booking care. Our symptom checker is powered by the most accurate triage, diagnostic, and home care content available and is derived off content that is already used in 95% of nurse call centers in the country. Clearstep uniquely offers a natural language processing engine that can handle free-text descriptions of an individual's chief complaint. In addition to featuring the most accurate content available, Clearstep's digital dialog asks the least number of questions as compared to competitor platforms and provides a single next-best step. Competitors often provide multiple possible causes and next steps that reduce clarity for the end-user's next step.

Health Equity

Keywords

Images

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PreMedicus® ER Triage Menu.jpg

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Clearstep Digital Triage.png

Videos

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PreMedicus®️ ER Demo Video.mov

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Clearstep Virtual Triage

Downloads

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PreMedicus® Non-Confidential Exec Summary Sept 2024.pdf
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Clearstep Consumer Sentiment Brochure_Aug 2022 (1).pdf

Alternatives

Company Details

Founded in 2015

Founded in 2018

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