Orbita's Digital Front Door ("DFD") product enables healthcare organizations to enable, guide and support patients through automated and AI applications. 

Capabilities include:

• Chat Assistant Q&A (Flows and GenAI)
• Live Chat
• Phone to Live Chat Hand-off
• Appointment Request Forms
• Patient Appointment Screener
• Appointment Management (Confirm/Cancel/Reschedule)

At Orbita, we offer three integrated solutions that optimize patient care, enhance operational efficiency, and improve the patient experience.

While each solution delivers value on its own, they can be seamlessly combined into a powerful platform that supports patients throughout their entire healthcare journey — from beginning to end. Tailored for healthcare organizations as well as specialty and private practices, this unified approach ensures better preparation, fewer missed appointments, increased patient volume, and greater ROI.

Help your patients easily book the care they need with online appointment scheduling based on real-time, accurate provider availability—all integrated into your EHR. The customizable, easy-to-use scheduling solution ensures provider availability is always up-to-date. 

As part of Kyruus Connect, Schedule empowers patients to quickly find and schedule the appointments they need at any time—all within your health system’s digital front door.

Available for direct-to-patients or for internal call centers, staff and admin users, to ensure patients schedule care before leaving the office. Schedule is integrated with Epic, Cerner, athenahealth and MEDITECH Expanse. Integrations are also available for Salesforce CRM and Microsoft Dynamics.

As the industry’s largest care access platform Kyruus Health enables our partners to efficiently guide and match people to the care that’s right for them. We create connections across the entire healthcare ecosystem so that every stakeholder can access and harness the most accurate, comprehensive, and contextually relevant information.

By enabling informed decisions and confident action, we support healthier outcomes, reduce friction in healthcare, and grant more time back in everyone’s day. At the heart of care access, we connect people to healthcare in a whole new way.

Speed time to market by automating what are now mostly manual tasks for individuals spanning cros-functional teams; futureproof the organization's offerings for interoperability/security, etc via a platform that embraces a radidly evolving landscape; breadth and depth of features and functionality (Orbita is helping define and create new technologies and approaches in this sector. NOTE: Organizations should consider the history and early days of Web sites when content management platforms didn't exist; we are now in a similar realm with voice technology; most entities found it cost-prohibiitive to custom-develop an enterprise-scale web platform, let alone keep it up-to-date as technology rapidly evolved. The same will be true for voice.

Healthcare specific (HIPAA compliance, interoperability, etc); omnichannel (create once, publish to smart speaker, web, mobile, etc.); multimodal (chat, voice, video, etc.); broader in scope than one-off application providers (platform and packaged modules for providers, payors, pharma, and digital health vendors)

• Scalability
• Experience Implementing & Supporting Online Scheduling
• Multiple EHR Integrations for Booking & Appointment Availability
• Comprehensive Provider Directory Foundation for Scheduling
• Proven Results with Other Health Systems

• Extensive experience integrating with numerous leading scheduling systems, including Oracle-Cerner, Epic, athenahealth and MEDITECH Expanse.
• User experience - e.g., Kyruus Health ingests availability data from a variety of systems, normalizes it, and displays it as user-friendly appointment purposes (e.g. new patient or follow-up)
• Strength of the underlying provider directory, Kyruus Connect, that powers the entire Search and Schedule experience.
• Ability to enable consistent and powerful direct scheduling both online for consumers and in call centers for agents