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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Avel eCare Emergency
Avel eCare Emergency

0 review

Categories

Solutions

Description

Product Description:

In emergency situations such as stroke, heart attack, trauma, or serious injury, every second counts. Since the launch of Avel eCare Emergency in 2009, board-certified ER physicians have delivered immediate, supportive care to emergency departments at over 200 hospitals across the country. These facilities partner with Avel eCare Emergency for a fast response and quick specialty intervention to help their patients achieve better outcomes and avoid unnecessary transfers, reduce costs and support staff.

About Avera eCare:
Avera eCARE® is a national leader in virtual health care with a proven 25-year record in visionary thinking. We’re using innovation to find new ways to connect our specialty care providers to health systems — both large and small.
Product Description:
Mediktor enables health systems to direct consumers to the appropriate level of care on a safe, convenient and cost-effective way anytime and anywhere. As a result, health systems empower consumers by offering them on-demand, personalized healthcare guidance at the first onset of symptoms
About Mediktor:

Mediktor is an empathy-driven AI healthcare assistant that supports users throughout their care journey. With a sophisticated AI engine and custom-designed avatars, it allows natural, engaging conversations in multiple languages. Complemented by Mayo Clinic’s content, Mediktor assists patients with a comprehensive platform, enabling more efficient care navigation. Mediktor’s customers include health plans, hospitals and health systems, government and public health, and pharmaceutical companies. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Avel eCare Emergency services are ideal for critical access hospitals, community and regional hospitals, health systems, long-term care and correctional facilities. You can also customize the amount of support you receive based on your facility’s needs.

Our team stands ready to respond immediately and provide as much or as little support as you require for services such as:

  • Complex emergency cases
  • Immediate medical direction
  • Ordering diagnostic testing while waiting for the bedside provider to arrive
  • Expediting air ambulance
  • Nursing documentation
  • Emergency specialty consults

Whether the situation requires transfer arrangements, triage or life-saving measures, we provide the expert support that helps your staff keep their heads and hands in direct patient contact.

Pediatric use cases:

None provided

Users:

Clinical staff

Description:

Mediktor has just rolled out an online tool to screen for COVID-19 (silent demo above) that enables people to take a 2-minute health risk assessment and learn about next steps anytime and anywhere. Check it out at www.mediktor.com

Pediatric use cases:

Paediatric cardiology
Paediatric intensive care medicine
Paediatric neurology
Paediatric neurosurgery
Paediatric otorhinolaryngology
Paediatric surgery

Users:

Patient assessment

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

eClinicalWorks, Epic

Hardware Compatibility:

None provided

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Avel eCare Emergency customers benefit in the following ways:

  • Avoiding costly transfers and retain revenues in your facility
  • Enhancing emergency care in the local community
  • Improving the ability to recruit and retain top-quality medical staff
  • Improving quality of care, performance on nationally reported metrics and adherence with evidence-based medicine
  • Participating in live, monthly education events. These events are tailored to the requests of our rural emergency room partners. CNEs, CEUs, CMEs are also available as a growing library of taped events
  • Transferring the right patients faster and more easily

Learn more by watching testimonials and reading what some of our Avel eCare Emergency clients have to say.

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Health Equity

Our solution supports 18 languages and uses AI with Natural Language Processing (NLP) to understand natural, inclusive communication, accommodating misspellings and colloquial terms. This ensures that individuals can communicate effectively, regardless of language proficiency, literacy level, or regional variations, making healthcare more accessible and inclusive. With over 45,000 health terms and synonyms in our database, the system continuously improves its understanding, promoting equitable access to healthcare for diverse populations.

Our platform offers inclusive engagement options, enabling equitable access to healthcare services. With a human-like avatar integrated into voice, web, text messaging, and apps, users can interact naturally across multiple channels. This approach enhances communication by providing three times more accurate responses, ensuring that users from diverse backgrounds can engage effectively. Additionally, our solution supports 18 languages and incorporates Natural Language Processing (NLP) technology to understand users’ natural speech, including misspellings, making healthcare accessible and understandable for all. These features contribute to addressing health equity and reducing barriers to care.

Mediktor applies three measures that guarantee privacy: encryption through the whole process of communication and storage, compliance with the Health Insurance Portability and Accountability Act (HIPAA), and the General Data Protection Regulation (GDPR) standards.

Demonstrates awareness of cultural differences and respect for all genders by offering customized symptom assessments for individuals with sensory, physical, and intellectual disabilities. We provide a dedicated feature for transgender patients, including those in the LGTBIQ+ and Non-binary communities, tailored to their gender identity and transitioning treatment needs. Our multilingual capabilities further ensure accessibility and inclusivity, reflecting the diverse populations we serve.

Keywords

Images

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Videos

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Downloads

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Company Details

Founded in 2011

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