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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Digital Front Door
Digital Front Door

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Categories

Solutions

Description

Product Description:

The aha! Health Experience Platform (HXP) provides a low- or no-code solution for healthcare systems to attract, engage, and convert consumers into patients.

About Abundant Health Acquisition (aha!):

aha! knows what consumers expect from modern digital health experiences. We were purpose-built to help you create these new experiences with the products and services necessary to bring them to life. We make this optimistic vision a reality by designing digital health experiences that reduce friction and increase connections between patients and providers. The result is a digital front door that enables better care and better business. It’s time for healthcare’s time to lead the way. And we’re ready to partner to help you make it happen.

Product Description:
Amenities is a Digital Front Door platform focused on patient acquisition and loyalty for large healthcare providers. We modernize the patient experience to meet consumer expectations set by online shopping and mobile banking by turning healthcare websites, patient portals, and cloud infrastructure into revenue-generating investments. Amenities' platform allows patients to: (1) quickly find a doctor or location based on the next available appointment, and book it with minimal clicks (2) register as a new patient in the patient portal in <30 seconds and increase completion of eCheck-in and other previsit tasks (3) find key services like same-day care options and add/manage family members (4) upgrade their experience with subscription memberships Our fully white-labeled platform includes both embedded web tools and a configurable mobile app that integrates seamlessly with EMRs like Epic, Cerner, and Athena and other enterprise systems like SalesForce, Azure, etc.
About Amenities Health:

Welcome to Amenities Health, your dedicated digital front door platform committed to enhancing the patient experience and fostering brand loyalty for health systems. We address critical issues in new patient acquisition and care scheduling by delivering a modernized digital experience akin to mobile banking apps and platforms like Amazon.

Our unique offering includes the only white-labeled mobile app seamlessly integrated with health system patient portals, such as MyChart. This integration extends optimized patient experience features to health system websites, facilitating rapid registration, provider search, and scheduling.

Partnering with Amenities Health provides distinct advantages:

Seamless Patient Experience: In today's world, patients expect a frictionless process for registering, finding and scheduling healthcare, mirroring the ease of online purchases. We offer a modern integrated mobile app and web tool that health systems can deploy quickly at scale, empowering them to deliver services efficiently and build lasting loyalty

Superior to Native Patient Portals: Traditional EHR company patient portals often fall short of meeting modern consumer expectations, hindering the influx of new patients into the health system. Our platform addresses this gap, providing an all-in-one integrated solution that aligns with today's consumer needs.

Cost-Effective and Brand-Centric: Departing from the costly and subpar experiences of developing in-house solutions, or relying on third-party vendors offering basic app splash pages, Amenities Health ensures a branded experience that fosters patient loyalty. Our Digital Membership Platform (DMP) offers white-label digital assets, empowering health systems to acquire, activate, and engage patients within their healthcare ecosystem.

The Amenities platform allows patients to:

  1. find a doctor or clinic with availability and book an appointment, thereby increasing billable encounters.
  2. register consumers as new patients in your patient portal in <30 seconds, thereby enabling patient-specific pathways like eCheck-in or pre-visit insurance checks for virtual encounters.
  3. quickly access key services (i.e., same-day care options, lab results) and add/manage family members, through a singular digital front door, thereby creating stickiness for your system
  4. subscribe to memberships that include financial protections, quicker access or new services, thereby adding a new revenue stream and establishing loyalty to your brand

Our fully white-labeled platform includes both embedded web tools and a configurable mobile app that integrates seamlessly with EMRs like Epic, Cerner, and Athena and other enterprise systems like SalesForce, Azure, etc.

Choose Amenities Health to revolutionize your patient experience, increase brand loyalty, and unlock new revenue streams without compromising on quality.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Convert healthcare consumers to patients

Modern consumers expect exceptional online shopping experiences. They bring those high expectations to digital healthcare. aha! has years of healthcare and retail ecommerce expertise to deliver key benefits to consumers and healthcare systems alike:

  1. Places contextually relevant healthcare providers throughout your DXP-powered experiences
  2. Shortens paths to conversion by highlighting the nearest providers with availability
  3. Empowers Marketing and non-IT content managers to configure placement and display rules for optimum effectiveness
  4. Drives SEO and on-site search discoverability by delivering provider details and patient education content natively to DXP-driven experiences

The aha! Health Experience Platform leverages the power of your DXP to streamline your digital healthcare experiences to deliver the provider access consumers demand with greater agility and speed.

Pediatric use cases:

None provided

Users:

Healthcare System Marketing Managers, Tech Developers, and Content Editors

Description:

(1) Upgrade public (unauthenticated) provider and location search to sort by next available appointment

(2) Create instant registration for new patients into the EMR/patient portal to increase eCheck-in/pre-visit task completion rates

(3) Replace the standard patient portal with a highly differentiated, sticky, and growth-oriented consumer app and authenticated web experience

(4) Offer highly differentiated, revenue-generating services in new subscription memberships

Pediatric use cases:

In addition to all the above, especially relevant to Pediatrics is new patient creation, including for Peds populations: create and link proxy accounts (i.e., kids or parents) through simple digital workflows with minimal impact on data integrity, security or manual processes.

Users:

Large health systems in competitive markets, that want to differentiate themselves on consumer/patient experience and grow their business

EHR Integrations

Integrations:

Website / public online sources

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Not applicable

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Website / public online sources

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, athena

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Key Health Experience Platform features:

  • Integrate healthcare providers - Free your providers from the directory and place them where they’ll be seen.
  • Drive conversion paths - Give consumers the information they need, when they need it, to make a decision to engage.
  • Improve your SEO - Consolidate off-domain content to boost SEO domain authority and place your providers on optimized pages.
  • Free your teams - Reduce dependency on IT resources and empower your Marketing teams to manage your digital experiences with ease.
Differentiators vs EHR Functionality:

For Epic customers, MyChart is THE standard. But how differentiated can your brand be with a completely standard patient experience? Amenities' platform augments and enhances Epic without losing its benefits. Our patient loyalty platform leverages core MyChart features, but fills in key gaps:

  1. the ability to search your providers, based on the next available appointment
  2. the ability to register a new patient in <30 sec
  3. the ability to add family members who aren't current patients
  4. the ability to quickly (i.e., 2 weeks) integrate new third-party solutions
  5. the ability to develop and launch unique membership offerings
Differentiators vs Competitors:
  1. The Amenities team is the only DFD team who (a) came from a health system and (b) has demonstrated success building, deploying and proving ROI with their product (see MyBSWHealth app).
  2. Based on that experience, we can tell you that any good DFD strategy must have an accompanying web platform (50% of the authenticated users on MyBSWHealth persistently preferred web over mobile), and most competitors offer exclusively a mobile solution.
  3. Similarly, no other Digital Front Door platform is as laser-focused on revenue-generating functions as Amenities. Our definition of the DFD is a platform that helps health systems acquire new patients, activate and retain them, and (eventually) upgrade them to members-for-life. Many competitors focus on low-value services like wayfinding, or ambitious transformations like care pathways, population health, or cost reduction where dependencies go far beyond their product and therefore offer little proven ROI.
  4. Finally, for Epic clients, Amenities is the only third-party platform that is fully continuous to MyChart. When patients log in to the Amenities-built white-labeled application, they use their same MyChart username and password and never have to submit it again. Most other applications are, at best, container apps for MyChart.

Health Equity

Keywords

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