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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Navigate & Connect
Navigate & Connect

0 review

Azure Health Bot
Azure Health Bot

0 review

Categories

Solutions

Description

Product Description:

Navigate & Connect includes:

  • Targeted patient identification, multi-modal outreach and provider referrals
  • Validated risk assessment, clinical screening and triage
  • 24/7 crisis support, integrated care management, SDoH resources and specialty SUD
About Lucet:

Lucet was launched when New Directions Behavioral Health and Tridiuum merged. Combining 20+ years of behavioral health expertise with clinical research, we’re the behavioral health company changing how health plans manage their networks, providers manage care pathways, and members manage their health. 

Today, we help millions of people get the care they deserve—by removing complexity and ensuring quality, timely access to value-driven care.

Lucet, we’re optimizing behavioral health.

Product Description:

Azure Health Bot empowers developers in healthcare organizations to build and deploy AI-powered, compliant, conversational healthcare experiences at scale. It combines built-in medical database with natural language capabilities to understand clinical terminology and can be easily customized to support your organization's clinical use cases. The service ensures alignment with industry compliance requirements and is privacy protected to HIPAA standards.

About Microsoft:
Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses Windows operating system and related software; Microsoft Office for consumers; and Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C other segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments licenses server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial other segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online. Microsoft Corporation was founded by [Bill Gates](https://www.crunchbase.com/person/bill-gates) and [Paul Allen](https://www.crunchbase.com/person/paul-allen) in 1974. It is based in Redmond, Washington.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:
  • Depression
  • Eating Disorders
  • Post-Traumatic Stress Disorder
  • Anxiety
  • Schizophrenia
  • Bipolar Disorder
  • Substance Use Disorder
  • Attention Deficit Hyperactive Disorder
  • Autism Spectrum Disorder
  • Other mental and behavioral health issues

Pediatric use cases:

Contact Lucet

Users:
  • Health insurance organizations (Health plans)
  • Payer-provider organizations, including certain integrated delivery networks (“Payviders”)
  • Accountable care organizations (ACOs)

Description:

Azure Health Bot empowers developers in healthcare organizations to build and deploy AI-powered, compliant, conversational healthcare experiences at scale. It combines built-in medical database with natural language capabilities to understand clinical terminology and can be easily customized to support your organization's clinical use cases. The service ensures alignment with industry compliance requirements and is privacy protected to HIPAA standards.

  • Insurers have built health bot instances that give their customers an easy way to look up the status of a claim and ask questions about benefits and services.
  • Providers have built health bot instances that triage patient issues with a symptom checker, help patients find appropriate care, and look up nearby doctors.

Conversational AI for Healthcare

Create health bots using built-in medical knowledge bases, triage protocols and language models trained to understand clinical terminology. Trigger seamless handoff from a bot interaction to a doctor, nurse, or support agent. Leverage a library of industry specific scenario templates to accelerate the creation of healthcare use cases.

Customizable and extensible

Support your organizations custom scenarios with healthcare specific configuration options and extensibility tools. Use visual authoring tools to build and validate your logic and use FHIR data connections to securely integrate with external systems and incorporate patient data from EMRs. Surface your conversational experience through multiple channels such as your website or Microsoft Teams.

Secure and Compliant

Ensure alignment with organizational and industry compliance requirements. Health Bot is compliant with HIPAA, HITRUST, ISO27001, SOC2, GDPR and over 50 global and industry compliance frameworks. Leverage built-in compliance constructs and privacy mechanisms for collecting end user consent, data retention policies, audit trails and conversation timeout.

Pediatric use cases:

None provided

Users:
  • Advocate-Aurora Health Care (IL/WI)
  • Centers for Disease Control and Prevention (CDC)
  • Trinity Health
  • Premera Blue Cross

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

None provided

Hardware Compatibility:

Desktop

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

N/A. Navigate & Connect integrates with electronic health records and practice management systems to support providers in their effort to stratify population risk, as well as better coordinate and manage the behavioral healthcare needs of patients.

Differentiators vs Competitors:
  • Navigation through multiple front door access points
  • Proprietary Behavioral Health Index (BHI®)
  • Member choice via network stack of providers
  • Speed to care through direct scheduling
  • Analytics engine to match supply with demand
  • Outcomes-driven Measurement Based Care (MBC)
  • Accredited by URAC and NCQA

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

Images

No images provided

No images provided

Videos

No videos provided

No videos provided

Downloads

No content provided

No content provided

Alternatives

Company Details

Founded in 1997

Founded in 1975

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