Frontive Health is an AI-powered solution that transforms hard-to-follow analog protocols into:

1. Daily, personalized instructions & FAQs
2. Multiple languages
3. Anytime, anywhere info where patients expect it -- on their mobile devices.
   

Unlike most patient engagement solutions that simply create a new channel (e.g., text messaging) to capture and triage patient communications, Frontive Health focuses on REDUCING THE NEED for back-and-forth communications that tend to frustrate patients and overburden strained clinical resources.

The solution interfaces with major EHRs to operate completely in the background, requiring minimal-to-no changes in existing workflow. This ensures a rapid deployment and ROI for customers.

MAJOR HEALTH SYSTEM BENEFITS:

• Reclaim valuable staff time
• Enhance patient adherence, experience & ratings
• Improve clinical outcomes
• Increase staff satisfaction & retention

Increase patient acquisition and retention while reducing the administrative burden on staff with a secure, intuitive online chat solution. Dash delivers the tools you need to: 

• Resolve patient inquiries faster with departmental routing.
• Monitor real-time patient conversations and conversational history with audit trails. 
• Deliver seamless interactions with your consumer, regardless of how they reach you. 

Relatient partners with leading health systems and medical practices - comprising more than 45,000 providers across the US - to optimize every step of a patient journey, from alerting patients to needed care, helping them find the right provider, scheduling appointments across multiple channels, and engaging with patients throughout their care journey via text, email, and chat. Our solutions reduce delays in care, improve communication, and enhance both the provider and consumer experience. We’ve been recognized as a Forbes Top Startup, Deloitte Fast 500, and Inc 5000, among other honors, for our rapid growth, innovative technology solutions, and energetic workplace culture. 

Like EHR portals, Frontive Health is fully HIPAA compliant and utilizes PHI to provide patients with a highly personalized experience. However, where EHR portals expose patients to a vast amount of information (much of which is not appropriate for non-experts) and can be overwhelming, Frontive Health is designed from the patient's perspective. We focus on providing day-to-day, personalized patient support around pre- and post-procedure instructions. Using asynchronous communications, the goal is to reduce the number of patient questions vs. providing an alternate comms channel like many portals and other solutions. When necessary (or desired), Frontive Health takes patients directly to the patient portal or other engagement solutions to leverage their secure comms capabilities.

Unlike most patient engagement platforms that can only send generic text messages, Frontive Health is fully HIPAA-compliant and focuses on reducing the need for back-and-forth communications between patients and staff with respect to pre- and post-procedure instructions. Too many existing solutions simply create an alternate communications channel rather than addressing the root cause of patient confusion or uncertainty that generate an unwieldy and expensive number of questions in the first place. In addition, many applications force customers to purchase and use their pre-defined care plans. Instead, we use AI to transform your instructions into our format. All content is reviewed by our team, then yours before it's exposed to patients.

Our patient scheduling and engagement technology facilitates appointments for over 50 million unique patients per year on behalf of over 43,000 providers across the U.S.