Scheduling enhances and optimizes the information that consumers evaluate when scheduling an appointment. It integrates with all the configurable workflow attributes made available by your EHR.

• Website Scheduling enables customers to schedule appointments across EHRs through a unified scheduling interface. 
• Google Scheduling drives consumers directly to your scheduling flow from Google provider and location business listings.
• Agent Assisted Scheduling gives agents tools to quickly find the best appointments for consumers.

Benefits:

• Track patient behavior, experience, and sentiment across the care journey and create improved scheduling experiences.
• Customize workflows and messaging based on consumer needs.
• Leverage configurable patient matching and decision trees to help qualify patients for appointments. 
• Optimize and prioritize agents’ time.
• Integrate the scheduling experience and support both outbound and inbound calling.

Results:

• Increased appointment and patient volume, loyalty, and satisfaction
• Improved operational efficiency and visibility 
• Decreased cancellations and missed appointments
• Cohesive scheduling experience across digital channels reducing friction and increasing customer satisfaction.

Founded in 2015 in Atlanta, Georgia, Loyal is a healthcare technology company dedicated to enabling a healthier life for all by making care more clear, accessible, efficient, and consistent for patients and the providers they rely on. 

We do this by combining our deep understanding of healthcare consumer intent and clinical taxonomy with a suite of best-in-class patient engagement products, helping patients choose your organization, find your doctors, schedule appointments and re-engage when the time is right. . Beyond that, we can help optimize your systems and improve your relationships with patients, providers, payors, employers, and the broader community, so you can better understand your patients and be able to reach them at the right time in their care journey. Fully implemented, Loyal becomes a central part of your operations,providing actionable insights for the enterprise, supporting a deeper understanding of patient demand, visit inventory, consumer preference and even physician staffing needs. . 

As the preferred platform for improved care utilization, Loyal is used by the nation’s leading healthcare organizations, partnering with 37+ health systems, 490+ hospitals, and 55+ providers from across the U.S. 

AdviNOW's Digital Front Door provides a better user experience for patients and administrators with more efficient scheduling capabilities, data entry assist, insurance validation, and much more:

• AI dynamic scheduling (queue-based or time-based)
•  Complex scheduling rules (location, provider, visit type, insurance, specialty etc.)
• Appointment Reminders
• 2-Way Patient Communication 
• Configurable Workflow and Fields 
• Full EMR Integration (EPIC, ECW, Athena, etc.)
• Existing Patient data pre-populated
• Image Capture (license, insurance, etc)
• Remote Check-in
• Document signature (HIPAA, release forms, etc.)
• White Label

AdviNOW Medical is the first complete automated journey platform to seamlessly navigate all aspects of the patient encounter. 

AdviNOW removes friction points between the patient, clinic, payer, and provider through its following solutions:

• Digital Front Door
• AI Data Collection and Triage 
• Decision Support and Scribe
• Post Patient Engagement
• Medical Measurement Guidance

The result of our solutions is automated care coordination, exact and personal consistency of care with gaps closure, increased patient throughput and reduced patient wait times.

AdviNOW's Digital Front Door provides a better user experience for patients and administrators with more efficient scheduling capabilities, data entry assist, and insurance validation:

• Configurable Workflow and Fields 
• Complex scheduling rules (location, provider, visit type, insurance, specialty etc.)
• Existing Patient data pre-populated
• Drivers license recognition automatically fills in basic patient information
• Document signature (HIPAA, release forms, etc.)
• Queue and time based scheduling capabilites
• Front desk has the ability to take over the session for patients that are unwilling or unable to complete on their own
• EMR intergration eliminates double work and ensures patient data accuracy
• 2-Way Patient Communication 
• Appointment Reminders
• Remote Check-in
• White Label
• No app to download

AdviNOW is a complete end to end patient encounter automation tool. Our Digital Front Door is the first step in a revolutionary system that uses Artificial Intellegence and Augmented Reality to combine all aspects of data collection, triage, scheduling, decision support, EMR scribe, coding assistance, payments, and post patient engagement automation.