SpiceX Engagement Suite: Revolutionizing Healthcare through Digital Innovation. Our comprehensive platform is specifically designed for healthcare professionals committed to digital transformation. It integrates advanced communication tools, patient data analytics, and seamless care coordination features. With SpiceX, healthcare providers can optimize patient engagement, streamline clinical workflows, and enhance decision-making with real-time data insights. Embrace the future of healthcare with SpiceX's cutting-edge technology, empowering you to deliver superior patient care and operational efficiency.

SpiceX - The best and most complete Low Code Application Platform for data integration, case management, and workflow management to help transform your customer journey.

Easily Connect Data, Build Interactive Processes, and Create Automations. 

Features:

* Unified User Interface

* Data Integration

* Workflow Engine

* Case Management

* Process Automation

* Dashboards and Analytics

* Low-code

* Growing Ecosystem of Integrations

* Workflow Recipes

* Customizable Platform to WEB3 Industry

. The platform creates a “system of systems” and allows for cross-functional process creation, integration, automation and optimization – making transformative customer engagement a reality.  

Recent Honors and Awards include: 2016 Honorable Mention in the Gartner Magic Quadrant for the Customer Engagement Center and the Frost & Sullivan, 2015 North American Contact uCenter Price/Performance Value Leadership Award.

GetWell Rounds+ digital rounding, reporting and real-time service recovery solution streamlines data collection and reduces documentation time. Data captured during rounding automatically triggers real-time alerts on service recovery issues, giving nurses the ability to triage tasks to appropriate departments. Now, clinical staff can focus on the interactions that matter the most to patients. When powered by insights from GetWell Inpatient, our digital patient rounding tool can help staff prioritize their time, personalize interactions and positively impact outcomes.
 

• Hardwire best practices in rounding
  
• Increase speed-to-insight and uncover root cause of feedback
  
• Guide clinicians on what to talk about with best practice templates
  
• Increase efficiency and empower staff
  
• Create insights through robust data collection and reporting
  
• “Close the loop” on service requests
  
• Improve quality of interactions between clinicians and patients
  
• Automatically triage requests to the appropriate team

Get Well delivers high-touch and high-tech consumer-centered experiences that build lifelong loyalty while increasing patient engagement, improving outcomes, and growing market share. Get Well seamlessly blends innovative technology and personal interaction to touch every part of the healthcare consumer journey -- in the community, at the point of care and beyond.

Get Well’s 360 Platform is the consumer digital platform for a new era and includes programs aimed at solving the most pressing issues facing healthcare systems:

1. Patient Reactivation and Care Gap Closure: Targeted outreach aimed at (re)activation of dormant patients, care gap closure, and value-based care (VBC) initiatives utilizing customized campaigns at scale to reactivate and reattach patients.
2. Health Equity: Augmented staff combined with tech-enabled care that closes health and social gaps within your communities through SDOH screening and navigation to appropriate resources. Get Well also offers Maternal Health Equity and Youth Mental Health solutions for ACOs, payers, and IDNs.
3. Point of Care Engagement: Multimodal smart room technology that improves communication, engagement, and outcomes for patients, families and care teams. Includes interactive patient care (IPC), digital patient, staff, and unit rounding, and digital white board and door board signage.
4. ED Interactive Experience: A no-download, no-account-required interface that provides smart-triage, expectations setting & management, and entertainment to distract and de-escalate ED patients. Solution is launched on patients’ devices and enables medication fulfillment, pulse surveying, and patient retention.
5. Guided Care: 300+ digital care plans that navigate patients through pre and post discharge pathways that utilizes AI-enabled virtual monitoring, automated clinical workflows, symptom surveys and patient check-ins. Our discharge and procedural programs also offer augmented care navigators providing disease specific outreach and navigation to in-network providers and services.

Leading healthcare organizations continue to partner with Get Well for the following reasons:

1) Digital consumerism at our core: Get Well has invested over $50M to build a first of its kind digital health platform for consumer-centered experiences. Our team comes from digital consumer-first companies such as Marriott, Apple and Airbnb, and leverages this experience to reimagine the healthcare consumer journey.

2) Comprehensive, all-in-one platform: Our platform-first approach allows us to drive rapid innovation and efficiently meet the needs of healthcare organizations today – not down the road. We enable a more streamlined digital experience across the healthcare consumer journey, eliminating the need for costly point solutions.

3) Clinical expertise and training: With a renewed investment in learning resources and user support, we make it even easier for care teams to engage consumers in their healthcare journey, streamline their workflow, improve communication and achieve outcomes.

4) Unmatched interoperability and security: Get Well holds the top 1% of security designations in the world and has set up nearly 500 integrations with various partners to make our platform highly integrated and interoperable.

Learn how Adventist Health realizes $120M in patient revenue with Get Well: https://www.getwellnetwork.com/resource/adventist-health-case-study/

Enhanced Patient Engagement: SpiceX focuses on actively engaging patients through communication tools and personalized experiences, going beyond the traditional record-keeping functions of EHRs.

Real-Time Communication: Offers real-time communication channels between healthcare providers and patients, facilitating immediate feedback and support, which is not a primary function of standard EHR systems.

Advanced Data Analytics: SpiceX provides sophisticated analytics tools to interpret patient data for predictive insights and decision-making, while EHRs primarily focus on data storage and retrieval.

Integrated Patient Monitoring: Incorporates remote patient monitoring capabilities, allowing continuous tracking of patient health outside of clinical settings, a feature not commonly found in EHRs.

Workflow Optimization: Tailored to streamline clinical workflows with user-friendly interfaces and automation, enhancing efficiency more than the traditional EHR systems.

Interoperability and Collaboration: Designed for higher interoperability, it easily integrates with various healthcare systems, including EHRs, for seamless information exchange and collaboration.

Customization and Flexibility: Offers more customization options to meet the specific needs of different healthcare providers and patients, compared to the often rigid structure of EHRs.

Patient-Centric Care Model: Emphasizes a patient-centric approach, focusing on individualized care plans and patient empowerment, which is a secondary aspect for most EHR systems.

Mobile Accessibility: Prioritizes mobile access for both providers and patients, enabling healthcare management on the go, unlike many EHR systems which are primarily desktop-based.

Value-Based Care Analytics: Equipped with tools to analyze and support value-based care initiatives, helping healthcare providers improve outcomes and reduce costs, a feature not typically emphasized in EHR software.

Customized Patient Journey Mapping: SpiceX provides a sophisticated tool for mapping out individual patient journeys, offering a more personalized and efficient patient experience compared to standard solutions.

Advanced AI-Driven Insights: Leveraging cutting-edge AI algorithms, SpiceX delivers deeper insights into patient data and predictive analytics, surpassing the capabilities of many competitors.

Seamless Multi-Platform Integration: SpiceX stands out with its ability to integrate effortlessly across various healthcare platforms and systems, ensuring a more unified and efficient workflow.

Real-Time, Adaptive Communication Channels: The suite offers innovative, real-time communication tools that adapt to patient preferences and needs, setting it apart from more static or limited communication options.

Enhanced Data Security and Compliance: With a strong focus on data security, SpiceX provides superior protection and compliance with healthcare regulations, which may be more advanced than some competitors.

User-Centric Interface Design: SpiceX boasts a highly intuitive and user-friendly interface, designed specifically for healthcare professionals, enhancing usability compared to more complex systems.

Robust Remote Patient Monitoring: The platform excels in remote monitoring capabilities, offering more comprehensive and user-friendly tools than many competitors.

Flexible and Scalable Solutions: SpiceX is uniquely flexible and scalable, capable of catering to various sizes of healthcare providers, from small clinics to large hospitals.

Innovative Patient Education Tools: It includes unique patient education resources, empowering patients with knowledge and engaging them more actively in their care.

Proactive Health Management Features: SpiceX offers proactive health management tools, including alerts and reminders, which go beyond the reactive nature of many competing platforms, focusing on preventive care and early intervention.

EMRs are great for clinical documentation but they were not built to optimize the experience for patients or clinicians. GetWell Rounds+ helps optimize the investment organizations have already made in their rounding programs and get the most value out of them. As patient experience rounding is seen as a best practice throughout healthcare and is widely recognized as a promoter to bettering HCAHPS scores, GetWell Rounds+ provides organizations with a centralized repository for capturing and housing their patient experience rounding data, while also enhancing the workflows of the clinicians conduction rounds, with our automated alerting feature. GetWell Rounds+ also provides organization with valubale real-time insights with embedded reporting functionality and intuitive dashboards that visualize rounding progress and response trends.

GetWell Rounds+ can help extend the care team reach.

Rounding surveys on web browser or mobile app enable teams to reach patients anytime and anywhere, and with our surveys-by-text or surveys-by-email we enable care teams to engage with multiple patients at one time making reach and engagement even easier. 

GetWell Inpatient integrates with Rounds+, providing care teams a holistic view of their patient's engagement. When GetWell Inpatient is deployed alongside Rounds+, the engagement of patients on GetWell Inpatient is readily accessible in Rounds+ and when requests that patients or family members make through GetWell Inpatient are made they are instantly routed to Rounds+ for quick action and resolution, promoting care team efficiency and further boosting patient satisfaction.

Rounds+ is a more than just a patient experience rounding platform and can be leveraged for discharge patient data collection as well as employee experience rounding, or any quality, safety or regulatory data collection, all on the same platform, making it the industry's most flexiable rounding solution.