Quick'rCare's platform uses a two-pronged approach to gaining the attention of the local population for its population to access Urgent Care, ER, or Telehealth services. By using data crawls and auto-process marketing techniques, the platform attracts patients for 80% less than the billboard model and integrate the registration process from home into the hospital tracker system and EHR.

Since 2017, Sympti has been focused on solving digital problems that sick patients face every day. A guidance platform that helps the 145 million people who end up in the immediate care every year. Sympti has helped over a million patients and continues to focus on working with health systems of all sizes.

With the patient experience, few things are more important than first impressions.How patients find and receive healthcare has evolved. They now research everything from health insurance, doctors, clinics, specialists, and more all online. Relying on search results, healthcare marketplaces and reviews, patients have made a decision about healthcare providers before they even receive care. 

Healthcare organizations have a large opportunity to improve patient access, connect consumers to the right health information and increase patient volumes by leveraging Sympti as part of a comprehensive strategy.

Healthcare organizations who prepare for the changing shifts in the digital landscape will be able to better provide patients with a seamless experience. 

Loyal AI Chat is the only healthcare-exclusive conversational AI solution that can be deployed across all of your digital channels including website, patient portal, Google search, and more. It has the capability to correctly map to your staff for specific care, depending on the question and how your health system chooses to set up the workflow. 

For example, Loyal’s AI can understand if a question is specific to clinical or specialty care that should be routed to a cardiology department, or if it is strictly a billing or scheduling question. Combined with the power of Loyal Enterprise OS, Chat expands the opportunity to identify, acquire and retain patients.

Benefits:

• Provide conversational engagement and customer support with precisely defined responses to consumer queries.
• Virtually triage patients with Symptom Checker and integrated self-scheduling workflows.
• Work from a self-service dialog builder and advanced NLP and ML prediction models to retain quality control over the chat experience.
• Integrate care data and EHR scheduling capabilities with your chatbot.
• Customizable branding configurations and service line specific bot profiles for targeted messaging and support.
• Solve unique consumer problems with Live Chat escalation and integrate with your contact center.
• Automatically conduct consumer satisfaction surveys and get recommendations for improvement.

Results:

• Increased access to care, appointment conversions, and overall customer satisfaction.
• Improved contact center efficiency and reduced low acuity call inquiries.
• Decreased burden on emergency departments by redirecting patients to appropriate care.

Founded in 2015 in Atlanta, Georgia, Loyal is a healthcare technology company dedicated to enabling a healthier life for all by making care more clear, accessible, efficient, and consistent for patients and the providers they rely on. 

We do this by combining our deep understanding of healthcare consumer intent and clinical taxonomy with a suite of best-in-class patient engagement products, helping patients choose your organization, find your doctors, schedule appointments and re-engage when the time is right. . Beyond that, we can help optimize your systems and improve your relationships with patients, providers, payors, employers, and the broader community, so you can better understand your patients and be able to reach them at the right time in their care journey. Fully implemented, Loyal becomes a central part of your operations,providing actionable insights for the enterprise, supporting a deeper understanding of patient demand, visit inventory, consumer preference and even physician staffing needs. . 

As the preferred platform for improved care utilization, Loyal is used by the nation’s leading healthcare organizations, partnering with 37+ health systems, 490+ hospitals, and 55+ providers from across the U.S. 

-Seamless EHR/EMR integration

-Use of data along the patient journey to increase operational efficiency and work alongside other partners

-Data driven design for traffic to patient conversion

-All inclusive pricing model 

-Seamless EHR/EMR integration

-Ability to digitalize patient journey from search to review

-Predictive analytis to drive operational efficiency