hellocare's Virtual Nursing and Telehealth Module encompasses a broad spectrum of use cases, addressing various aspects of patient care such as:  

ICU monitoring: This setup allows a single ICU nurse to monitor multiple patients from a command center, providing immediate alerts and necessary interventions.  

Virtual Nurse Rounding: The two-way audio/video connectivity and real-time access to patient data enables virtual rounding for nurses to complete regularly scheduled check-ins on patients. Virtual rounding is a great way to identify patient needs and safety risks, monitor for changes in patient condition, and reduce the frequency of bedside staff re-entering patient rooms. It can also reduce exposure risk for COVID and other patients who require isolation, further preserving PPE. 

Virtual Physician Rounding: Similar to Virtual Nurse Rounding, the physician can use the same platform and endpoint to do rounds with live examination. Our hellocare device will serve as a hub, connecting to different peripherals such as a Stethoscope or Dermatoscope, allowing the physician to do assessment remotely, eliminating the need for carts in the room. 

Discharge Navigation: Virtual nurses can take the lead on completing discharge paperwork and coordinating other aspects of the discharge process. 

Dual Sign Off: Bedside and virtual nurses can work together in real time to verify medications and for other tasks that require dual sign off, eliminating delays to care. 

Patient Education: Nurses can use the A/V connection to patient rooms to educate patients and their virtual and in-person visitors about their conditions, procedures, and after-care, and be available to answer questions at any time. 

Mentoring and Training Support: Experienced nurses can guide new hires and novice nurses through procedures and conduct joint physical/virtual patient visits to improve quality, reduce the learning curve, and provide an extra level of attention to patients. 

Pain Assessment: Virtual nurses can round on patients routinely to assess their pain level, and follow-up with reassessment and documentation of patient response to pain relieving measures, such as medication administration and repositioning. Patients can also inform virtual nurses when they are experiencing pain. 

Responding to Calls/Answering Patient Questions: Many nurse calls from patients can be resolved without requiring an in-room visit. 

Care Plan Updates: Working collaboratively with the care team, a virtual nurse can serve as coordinator for updates to the care plan. 

Provider Consultation: Telehealth is frequently used to facilitate consults among providers. Virtual nursing makes nurses available for consultation with caregivers in the patient room, and the virtual nurse can also initiate contact with specialists or other providers outside the facility. 

Chart Audits: Assigning chart audits to virtual nurses frees the floor nursing staff to spend more time with patients while promoting patient safety and quality. 

Post-Procedural Monitoring: Virtual nursing can provide enhanced monitoring for post-procedure patients and others that need close monitoring. 

Order Clarification: Virtual nurses can take questions from their bedside counterparts and follow up with physicians when orders are unclear. 

Yes, hellocare's Virtual Nursing and Telehealth Module can apply to pediatrics. Many of the use cases described are not specific to adult patients and can be adapted to meet the needs of pediatric patients and their families. 

The primary users of hellocare's virtual nursing and telehealth platform include healthcare providers such as nurses and physicians, patients in inpatient settings, family members that can join education sessions or visit their loved ones virtually at any point of time, and healthcare administrators managing virtual care delivery programs. 

Infection Prevention & Control

Prevent infections and stop the spread with non-intrusive screening and automated protocol adherence.

Healthcare-associated infections pose a risk to any care environment. The care.ai Platform effectively reduces that risk by using AI-powered sensors to screen those who enter the facility and also ensures safety protocols are followed.

Increase Confidence

Gives patients and staff the peace-of-mind knowing the most advanced technology is deployed to keep the facility safe.

Reduce Costs

Mitigates the need to use costly human resources for tasks better suited to autonomous solutions.

Improve Processes

Provides real-time insights from continuous monitoring to ensure proper protocol is always being followed.

Simplify Compliance and Reporting

Provides a unified view from the IPC Command Center Module making it easier to generate compliance reports while saving time from manually searching and compiling data.

Smart Entry - Symptom Attestation and Vaccine Compliance

Protect your facility from infectious disease with contact-free entry screening and check-in. The care.ai Smart Entry™ solution screens every person who enters for skin temperatures, symptoms and vaccine compliance.

Intelligent Sensors Track and Trace Everyone Inside The Facility

By deploying multiple intelligent sensors throughout the facility, care.ai can track and trace everyone inside the facility. If an infectious disease exposure occurs, everyone who has been exposed can be quickly identified and notified.

Smart Spaces - Ensure IPC Protocol Adherence

care.ai autonomously monitors patient rooms and common areas for safety protocols such as hand hygiene, PPE efficacy and sanitization compliance. Care team members receive real-time feedback, and non-adherent behavior is documented.

IPC Command Center - Monitor and Improve Processes In Real Time

Receive IPC status alerts and other actionable data in real-time through a single view inside care.ai’s IPC Command Center. Regulatory, compliance, and audit reports are easily generated.

Patient and Protocol Monitoring

Stay continuously aware by monitoring your care environment for conditions that require intervention or processes that need improvement.

Staff shortages present challenges when trying to deliver the best care. The care.ai Platform works as an extra set of AI-powered eyes and ears, monitoring and learning in real-time so care teams can be more proactive and less reactive.

Early Warning Capabilities

Automatically detects indicators of potential risks to bring help as promptly as possible, before an adverse event occurs.

Time For More Quality Care

Ambient Intelligent Monitoring lifts the burden of routine tasks away from care teams, allowing them more time for personal interactions with patients.

Rapidly Scale Up Care

By enabling care providers to monitor many patients at one time, remote monitoring helps rapidly scale up care.

Enhance Safety

Remote monitoring capabilities are built into each room, enabling patients and providers to maintain social distancing while still providing care.

Virtual Care

Allow care teams to do more, be more present and provide a better patient experience through the use of on-demand virtual care.

Virtual care enables patients to receive healthcare in ways that provide more convenience and value. The care.ai Platform connects patients with care teams in a meaningful and impactful way, allowing for a positive continuum of care.

Predict, Prevent and Protect

With the largest machine learning behavioral dataset for healthcare, care.ai protects patients and predicts problems before they escalate.

Convenience for Care Providers

Avoids time-intensive on-site visits for care providers by offering more efficient way of delivering care, while maintaining patient satisfaction.

Timely Access to Care

Creates deeper relationships between care providers and patients, allowing for more timely interventions.

Real-Time Intelligence

Alerts care teams immediately if potential problems arise, directly to their own smart devices.

Workforce Optimization

Automate burdensome, manual tasks while improving processes in real-time and optimizing performance.

Healthcare organizations shouldn’t have to choose between efficiency and quality. The care.ai Platform automates manual tasks, creating efficiencies that improve the quality of care while achieving higher compliance rates.

Improve Processes

Continuous monitoring delivers real-time insights and reporting to ensure proper protocols are always being followed.

Single-Click Reporting

Delivers a unified view across the organization, saving hours of time in collecting and organizing data for reporting purposes.

Make Better and More Timely Clinical Decisions

AI and machine learning replaces countless hours of menial tasks, allowing care providers to focus more on their patients.

Quickly Adapt to New Regulations

Provides customizable configuration to fulfill frequently evolving compliance and regulatory mandates.

The World’s Most Advanced Virtual Nursing Platform

Enable Virtual Nursing by leveraging the most advanced in-room sensors, AI, and automated documentation capture to power virtual admission, virtual rounding and virtual discharge workflows.

A Comprehensive View into the Care Environment

care.ai™ Virtual Nursing is assisted by real-time, AI-powered autonomous inferencing. The care.ai™ Platform can automatically detect potential problems such as fall risks, providing an additional level of patient safety support.

Virtual Nursing features can be tailored to the specific needs and focus of your care team and organization.

A Second Nurse in the Care Suite

care.ai™ Virtual Nursing delivers a new and enhanced layer of support to care teams. Virtual Nurses can manage a wide variety of patient care tasks, from routine monitoring and documentation to education, precepting and compliance reporting. On-site nurses are then able to focus more time and attention on the crucial hands-on care that only they can provide. The results include improved clinical outcomes, higher patient satisfaction scores, greater staff retention and reduced operating costs.

The World’s Most Advanced Virtual Nursing Platform

• Small device footprint utilizing in-room TV
• On-demand two-way audio/video conferencing
• Activation via menu or voice
• Multi-stream video for family calls, care team consultation, language translation
• Automatic TV activation & switching
• Automatic call transcription

Insights

The care.ai Virtual Nursing solution includes powerful reporting and analytics tools that provide granular-level data on session parameters, protocol adherence and care team efficacy.

Use the IDA Command Center Performance module to view Virtual Nursing session data over any time range, from a per-Sensor level to across your entire organization. Know the number of sessions held, session duration, which rooms, which nurses, tasks completed and more.

Reporting data can be integrated with EMR and other applicable systems, and used for regulatory compliance, reimbursement support, and admin planning.

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