CERTIFY Health's care platform is used by leading healthcare organizations to streamline the patient intake process. We provide multiple engagement options to ensure patients can quickly find and schedule appointments at any time, securely fill out intake forms, capture ID, verify insurance, and collect payments.

Artera Call-toText and Abandoned Calls

Artera helps improve patient satisfaction by removing the burden for patients to wait on hold and allows them to engage with your staff using a more flexible form of communication.

Artera is a SaaS digital health leader redefining patient communications. Artera is trusted by 800+ healthcare systems and federal agencies to facilitate approximately 2 billion communications annually, reaching 100+ million patients.

The Artera platform integrates across a healthcare organization’s tech stack, EHRs and third-party vendors to unify, simplify and orchestrate digital communications into the patient’s preferred channel (texting, email, IVR, and webchat), in 109+ languages. The Artera impact: more efficient staff, more profitable organizations and a more harmonious patient experience.

Founded in 2015, Artera is based in Santa Barbara, California and has been named a Deloitte Technology Fast 500 company (2021, 2022, 2023), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years. Artera is a two-time Best in KLAS winner in Patient Outreach. 

Against large EMR providers, Patient Biometric Authentication (Face, Palm, Finger). Omni-channel communications to allow for single sign-on to EMR applications and patient portals.  

Complex scheduling capabilities that allow for multple appointment mapping types to be presented to patients online.  

Patient Payment options: text to pay, complex invoices via email and text, payment plan options, and integration with 3rd party financing options.

Kiosk workflows for ease of patient check-in at the care facility.

Complete mobile workflow for digital forms, identification capture and verification, insurance verification, eConsent, and check-in on arrival.