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Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
HELLO Video Visit
HELLO Video Visit

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Categories

Solutions

Description

Product Description:

Connect instantly with colleagues, information and applications you need, from the patient's side. Consolidate disparate work tools into a single device, optimizing clinical work streams and restoring time for care. 

About Zebra Technologies, Inc.:

Providing the right care to the right patient at the right time is crucial. By connecting patient data, clinicians and providers in real time using Zebra’s healthcare technology solutions, you can consistently deliver a higher level of care with fewer medical errors.

With Zebra’s purpose-built solutions, you can ensure easy access to critical patient data through seamless integration and device management.

Product Description:

Contact-Free Interaction
With eVideon HELLO, patients can use their own devices or a hospital borrowed device to “visit” with friends and family. Patients can connect one-on-one or in a group video chat.

Your Branding
Patients will be greeted with the warmth and familiarity of your hospital, your logo, your colors, and your imagery. HELLO’s user interface will be customized to be unmistakably yours across multiple sites and throughout your organization.

Nothing to Download
With eVideon HELLO, patients can video chat with loved ones easily and seamlessly. eVideon HELLO does not require any software downloads. Patients use a hospital-provided tablet or simply scan a QR code or follow a simple instruction sheet to use their own device to quickly connect and start a video chat session.

No Logins
Patients don’t have to create accounts or remember login information. HELLO provides instant connection without the hassle of third-party software. Furthermore, HELLO is designed with all end users in mind. The interface is clean and simple, so patients of any age or ability can easily connect with their loved ones.

Fully Cloud-Based and Flexible
eVideon manages your solution completely and in a cloud-based environment. No additional IT resources needed. Because it’s web-based, HELLO can run on any device or operating system, so there’s no need to invest in specific hardware.

Patients have three ways to say “HELLO”:
Patient to loved one (to connect with friends and family who can’t visit)
Nurse to patient (from outside the room to save PPE)
Physician to patient and family (for multi-way consultation)

About Vibe Health by eVideon:

eVideon, the developer of the Vibe Health smart room platform, is modernizing the healthcare experience for patients, families, and care teams. Using smart room technology, the software platform streamlines clinical workflow and transforms the patient room into a highly personalized and interactive care environment. The platform integrates with the hospital’s EMR and other installed technologies to improve communication and care coordination, ensuring that accurate, real-time information is always accessible via the in-room Smart TV, digital whiteboard, digital door sign, and bedside tablet. With automated service requests, education assignments, and documentation, Vibe Health reduces the technology burden on clinicians and enables them to operate at the top of their licensure. Vibe Health empowers hospital leaders to meet the unique needs of their patient population with customizable features, including in-room surveys and video chat, which serve to amplify the voice of the patient and make real-time service recovery a reality. Find out why top-ranked hospitals are choosing Vibe Health by eVideon: www.evideon.com

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

The HC50 can double as a fully-featured PBX handset with the optional Workcloud Communication Enterprise Voice. The customizable interface can simplify even the most complex telephony features. Healthcare organizations can connect their staff with affordable walkie-talkie functionality with Zebra’s optional Workcloud Communication PTT Express, Pro or Premium. Not only does it work right out of the box, since it’s a Zebra Mobility DNA application, Zebra can provide superior technical support.

Workcloud Communication Profile Manager provides an easy way to dynamically switch roles at any time to accommodate scheduling issues, or demand needs.

Use Cases

Description:

Improved Communications: Enhance patient experience and safety with faster, more consistent communication

• Solution: Workforce Connect Voice with Zebra mobile computers

• Outcome: “Reliable, improved voice communication [has led to] increased time at the bedside for clinical staff, ...improved patient care and overall patient satisfaction and safety”

• Expected Outcome: “Duress button” on Zebra mobile computer usage will eliminate multiple taps for calling in emergencies

Pediatric use cases:

Clinical collaboration & communication

Users:

Customer Personas:

• Chief Nursing Officer

• VP of Informatics

• Director of Supply Chain

• Chief Technology Officer

Description:
  • Video visits with patients and loved ones
  • Connecting patients during Covid when visitor access is restricted
  • Engaging patients, families, and care teams in care planning


Pediatric use cases:

Pediatric patients and families can use HELLO to stay connected with family and friends during the inpatient visit.

Users:

Patients, families, and care teams.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Self-developed

Hardware Compatibility:

Mobile / Tablet (web optimized)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Edge computing automation of patient data collection to feed into EHR

Differentiators vs Competitors:

Why choose a purpose-built device?

Because consumer smartphones will cost you twice as much.

Over five years, you’ll lose 2.5x in productivity, spend 2.5x more on IT costs and will spend nearly twice as much on the purchase, deployment and support of consumer devices.

Differentiators vs EHR Functionality:

HELLO does not require any downloads, passwords, or accounts. It can also be used on personal devices or hospital issued devices.

Differentiators vs Competitors:

Commercially available solutions often require specific software or account creation and HELLO does not require any of that to connect patients with loved ones.

HELLO is HIPAA compliant and designed specifically to meet the unique needs of the healthcare setting with options to add a clinician to the video visit

Keywords

Images

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Zebra HC50 Blood Bag lab technician scanning

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Hello Screen.jpg

Videos

1 of 6

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Zebra Workforce Connect Healthcare Clinical Collaboration

No videos provided

Downloads

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Elisabeth-TweeSteden Hospital (ETZ) Improves Patient Safety and Reduces Administrative Tasks with Zebra Healthcare Mobile Computers .pdf
eVideon HELLO July 2021

Alternatives

Company Details

Founded in 2001

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