Droidal Voice AI Agent is built for healthcare teams that want to reduce manual phone work across the revenue cycle. It manages patient and payer calls with natural voice interactions and automates scheduling, insurance verification, benefit collection, prior authorizations, claim status checks, and payment reminders. All interactions are documented and updated in EHR and RCM systems in real time to improve accuracy and reduce administrative workload. The platform helps teams cut manual work by more than 70 percent, reduce denials, and speed authorization and verification turnaround. Fully HIPAA compliant, multilingual, and scalable, Droidal supports clinics, hospitals, billing companies, and enterprise RCM organizations.

Droidal gives healthcare organizations a powerful advantage by offering more than 20+ AI agents that support the entire RCM process from start to finish. These agents handle insurance checks, claims, denials, Prior authorizations, and patient intake, helping teams reduce manual work and maintain smooth daily operations. With accurate data processing, cleaner claims, and faster follow-ups, organizations experience quicker reimbursements and stronger financial stability. Droidal works seamlessly with existing EHR systems, improves compliance, reduces denial risks, and ensures consistent performance even during staffing shortages. This allows healthcare organizations to achieve reliable revenue cycle results while focusing more on patient care.

Orbita's Digital Front Door ("DFD") product enables healthcare organizations to enable, guide and support patients through automated and AI applications. 

Capabilities include:

• Chat Assistant Q&A (Flows and GenAI)
• Live Chat
• Phone to Live Chat Hand-off
• Appointment Request Forms
• Patient Appointment Screener
• Appointment Management (Confirm/Cancel/Reschedule)

At Orbita, we offer three integrated solutions that optimize patient care, enhance operational efficiency, and improve the patient experience.

While each solution delivers value on its own, they can be seamlessly combined into a powerful platform that supports patients throughout their entire healthcare journey — from beginning to end. Tailored for healthcare organizations as well as specialty and private practices, this unified approach ensures better preparation, fewer missed appointments, increased patient volume, and greater ROI.

Droidal Voice AI works alongside existing EHR systems by handling the real time communication tasks that teams manage every day. The EHR remains the central source of patient and revenue information, while Voice AI supports it by managing patient and payer calls, gathering the details needed for each workflow, and sending accurate updates into the system. This combined approach helps organizations reduce manual work, shorten processing times, and improve consistency without changing the tools they already trust.

Droidal Voice AI is developed for healthcare organizations that require dependable support across patient communication and revenue cycle workflows. It delivers accurate data collection, real time updates to EHR and RCM systems, and reliable automation for both patient and payer calls. The platform enhances coordination, strengthens documentation quality, and scales to meet the needs of practices of any size. Healthcare leaders choose Droidal for its industry focus, straightforward deployment, strong compliance posture, and ability to integrate smoothly with the systems their teams already rely on.