Vyne Medical's Trace solution provides convenient access to critical healthcare data including voice, fax and image files and is proven to help improve hospital financial performance, physician/staff alignment, patient experience, compliance, and patient safety/quality.

Vyne Medical® serves a growing base of more than 800 active hospital and health system clients nationwide. Best practices are hardwired through technology solutions proven to help hospitals achieve sustainable top performance. Our solutions create a unified view of patient health data, capturing information at the point of exchange and making it available at the point of need for faster response times, smoother transitions, improved patient experience, and better health outcomes. Vyne Medical’s solutions combine disparate sources of data into a single, secure and integrated repository for complete, searchable view of information surrounding the patient. We give health systems a way to safely manage and share unstructured data that is often stored outside the electronic health record, creating a more comprehensive view of information exchanged across the continuum of care.

Orbita's Digital Front Door ("DFD") product enables healthcare organizations to enable, guide and support patients through automated and AI applications. 

Capabilities include:

• Chat Assistant Q&A (Flows and GenAI)
• Live Chat
• Phone to Live Chat Hand-off
• Appointment Request Forms
• Patient Appointment Screener
• Appointment Management (Confirm/Cancel/Reschedule)

At Orbita, we offer three integrated solutions that optimize patient care, enhance operational efficiency, and improve the patient experience.

While each solution delivers value on its own, they can be seamlessly combined into a powerful platform that supports patients throughout their entire healthcare journey — from beginning to end. Tailored for healthcare organizations as well as specialty and private practices, this unified approach ensures better preparation, fewer missed appointments, increased patient volume, and greater ROI.

The Trace solution from Vyne Medical consolidates content from a multitude of mediums including voice, fax and images. Content is centralized, searchable, and easily accessible by patient ID, document type, or any custom field created for indexing, reporting, and business intelligence. The highly-integrated Trace solution interfaces seamlessly with existing systems and provides the healthcare-specific tools needed to help teams achieve predictable performance excellence. The Trace platform integrates with all major EMRs and HIS platforms to quickly send and receive content, images and voice file links between systems. Options include direct file transfer and content links through either a cold feed or HL7.

Trace is a healthcare-specific solution that collects communication data from various formats into one central repository indexed to the patient.

Speed time to market by automating what are now mostly manual tasks for individuals spanning cros-functional teams; futureproof the organization's offerings for interoperability/security, etc via a platform that embraces a radidly evolving landscape; breadth and depth of features and functionality (Orbita is helping define and create new technologies and approaches in this sector. NOTE: Organizations should consider the history and early days of Web sites when content management platforms didn't exist; we are now in a similar realm with voice technology; most entities found it cost-prohibiitive to custom-develop an enterprise-scale web platform, let alone keep it up-to-date as technology rapidly evolved. The same will be true for voice.

Healthcare specific (HIPAA compliance, interoperability, etc); omnichannel (create once, publish to smart speaker, web, mobile, etc.); multimodal (chat, voice, video, etc.); broader in scope than one-off application providers (platform and packaged modules for providers, payors, pharma, and digital health vendors)