Supercharge traditional patient consultations with AdviNOW’s AI-powered dynamic chatbot that collects data for 10,000+ various illnesses. AdviNOW asks the patient only questions that need to be asked and completes a preliminary differential assessment to prepare for the physician visit. Instead of vague pre-visit questionaires, confirm precise symptoms before the appointment ever begins, ensuring comprehensive and individualized patient history for efficient visits.

Gather Comprehensive Patient History Before the Visit

With 98% of patients arriving to their appointment already fully registered, AdviNOW's innovative system allows all objective and subjective information to be reveiwed by a physician before their first encounter with the patient.

AI Q&A

AdviNOW’s AI assistant chatbot creates a Q&A experience with the patient that mimics a physician's brain, asking only relevant questions needed to truly understand the patient’s needs.

Elevate Your Practice

Customizable self service appointment intake collects patient information and triages to the appropriate level of

care with minimal to no staffing involvement. By assessing responses and symptoms, the AI assistant reduces scheduling challenges for patients and clinics alike.

HPI and ROS in Your EMR

Welcome patients with HPI and ROS discreetly and automatically populated into your EMR ,

saving time and facilitating empathetic and valuable interactions from the start.

AdviNOW Medical is the first complete automated journey platform to seamlessly navigate all aspects of the patient encounter. 

AdviNOW removes friction points between the patient, clinic, payer, and provider through its following solutions:

• Digital Front Door
• AI Data Collection and Triage 
• Decision Support and Scribe
• Post Patient Engagement
• Medical Measurement Guidance

The result of our solutions is automated care coordination, exact and personal consistency of care with gaps closure, increased patient throughput and reduced patient wait times.

Virtual Triage efficiently tackles the first mile of care by getting patients to the right care, at the right place and time with the right type of provider.

• Avoid unnecessary ER and urgent care utilization
• Promote convenient and consumer-centric care access
• Enable better care navigation, including emergency, primary, and specialty care
• Reduce high-volume, low-value administrative burdens on care teams by streamlining care routing and appointment booking processes

Clearstep’s Virtual Triage algorithms are built on top of Schmitt Clinical Content and are unique to each patient’s symptoms, acuity, and situation. Dr. Barton Schmitt is the co-author of the telephone triage protocols used in ~95% of call centers around the country and have been validated in over 200 million telephone triage encounters. They are the gold standard for telephone triage and Clearstep is the only provider of Schmitt Clinical Content for chat-based digital self-triage. In a double-blinded study, Clearstep’s triage routing exceeded 95% accuracy when compared to the judgment of a panel of ER doctors in a live, community-hospital setting.

What value does the Virtual Triage Solution provide?

Patient Acquisition:

Use Clearstep as a lead-generator, finding consumers online with care-seeking intent, bringing them through triage, and helping them book care at your organization. We’ve shown 10x ROI with current clients via booking appointments with Clearstep for new patients to the system.

Patient Retention:

Make it easy for existing patients to always know what to do next for their care. Promoting Clearstep as part of SMS follow-ups post-visits or embedding Clearstep in existing patient portals can help achieve this value lever.

Patient Satisfaction:

Clearstep’s Net Promoter Score (NPS) is 4x healthcare’s average. We consistently see users leaving positive, promotional comments about our clients – we’re white-labeled, so users see Clearstep as an extension of their provider, and leave great feedback about Clearstep in the context of our client’s brand (like the examples on our homepage).

Call/Command Center Efficiencies:

Avoid patients calling your nurse triage line by deflecting them to Clearstep’s self-service triage.

Alternatively, Virtual Triage can be used to scale up non-clinical call center agents and enable to accurate triage and schedule patient appointments. 

Care Routing Efficiencies:

At the end of the day, Clearstep is all about delivering the right care, at the right time, in the right care setting. Your providers are better enabled to practice at the top of their license with Clearstep ensuring the right patients are reaching them. Your system also benefits from the efficiencies of appropriate navigation (i.e. avoiding unnecessary ER visits, promoting telehealth when appropriate, routing directly to a specialist when it makes sense, etc.)

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Clearstep is the preeminent digital self-service triage and care navigation healthcare assistant on the market. It distinguishes itself as the sole AI chat-based triage solution crafted from Dr. Barton Schmitt's gold-standard telephone triage protocols, achieving an impressive accuracy rate surpassing 95%. With the largest health system deployments nationwide, Clearstep collaborates with esteemed institutions like HCA Healthcare, Mount Sinai, Novant Health, Tufts Medicine, Baylor Scott & White Health, and numerous others spanning over 15 states. Clearstep's innovative Smart Care Routing™ solutions empower healthcare organizations to effectively tackle critical challenges such as efficient self-service patient access and care navigation, patient acquisition and retention, call center deflection and automation, and optimizing capacity. Ultimately, Clearstep's solutions pave the way for enhanced experiences for patients and care teams alike. 

Competing solutions have standard forms for data collection. These forms are fixed for all patients and are not dynamic, scalable, or customized for each patient. Additionally, this data is populated only into the HPI and not utilized for decision support without manual physician intervention.

AdviNOW provides a cutting edge, hyperefficient process for patient data collection and triage assisted by leading AI technology and backed by peer reviewed literature. 

Although there are a number of companies that provide patient data collection and virtual triage, we are the only all in one AI Assistant that does everything from self scheduling and registration to decision support, scribe, and follow up. This provides a better experience for the patient and gives time back to the provider by virtually eliminating all administrative burdens.